Customer Ratings & Reviews
- Model:
- 8112498
- SKU:
- 1688832
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Got It As A Part Of A Laptop Bundle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came as a throw in when we purchased a laptop at BestBuy. We get free Norton as part of our home internet service package so I just went that route so I didn't bother with it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .You can run Webroot alongside Norton for an added layer of security and you will see the difference between the two.
Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp
Mike R
Webroot Community Support
I am disappointed in my service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performance with this "new and improved" program they replaced my old one with has been markedly worse with freezes and delays I never had with my prior program.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We apologize for the issues you are experiencing. It would be advisable to reach out to our support team or Geek Squad so they can look into this for you.
could never get it to work on my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product because the person that sold me the product said it would be useful but it would never work on my laptop. I have not gotten any use from the product.
No, I would not recommend this to a friendwebroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this thrown in when I bought my Apple for a free trial period didnt notice anything when it expired I was told Apple computers don't get virus anyway
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please keep in mind that Mac specific threats become more common each year that passes: https://www.webroot.com/blog/2015/10/02/history-of-mac-malware/
Messy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what purpose this product comes with free when I purchase a laptop computer. This Webroot Security messed my computer up and not worth to use it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If Webroot caused any issues on your Computer like you described, this is something that needs to be brought to the attention of our Support Team immediately:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
We deeply apologize for any inconvenience.
Horrible software forced on you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a laptop and this was the free software they "suggested" I install as soon as I get home. No thanks I'll stay with the one if been using that I picked
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
Webroot is offered as a free promotion from Best Buy and you do not have to install it. They suggest you install it because they stand behind our product.
This would not start up when I put the disk in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like it. I finally got it to download then I couldn't get to my e-mail account. I guess it doesn't support Incredimail. I deleted it from the computer
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .kd295i6,
Webroot will not prevent you from logging in or using your email. This sounds like an unrelated, or threat related issue. Please reach out to Geek Squad or Webroot support for assistance and we would be happy to take a look at this for you.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Virus within first month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot was recommended by Geeks. My first time to use, and it will be my last. I got a virus during my first month. Product does not protect your computer.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize. Any issues concerning Threats should be dealt with through our Technical Support Team directly:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Horrible sucker buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not even know I was buying it. Thought it was free and part of the package. Didn't know I'd bought it until I got home and saw they receipt. I'd already thrown it awayl
No, I would not recommend this to a friendBetter Products out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I deiced to give this a try since it was free, now understand why. I went back to using my old software it had many more features and suited my needs better.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .KMW52,
We are sorry to hear that you will not be using Webroot. We offer the product as a free promotion from best buy to acclimate customers to our product and the way that it functions. Were there specific features that Webroot is missing that you were looking for? Please do not hesitate to submit any ideas at https://community.webroot.com/t5/Ideas-Exchange/idb-p/Ideas.
Did not want
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This program was part of a package that I did not want installed on my computer as I had an existing 3 yr contract with McAfee. I did not install the program
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We are sorry to hear that you will not be using Webroot.
It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use.
More crapware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not like we don't already have enough garbage loaded on our computers when we buy them. Now they're pushing this garbage. More junk in the land fills
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated the highest against top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Um
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never recived this product. Told my husband I got protection for our son laptop, called an was told it's programed in the laptop?
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Didn't install it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Asked a friend who works in IT if i should install this program and he said don't even bother. All it will do is slow the computer down and doesn't catch many threats.
No, I would not recommend this to a friendDoes not perform as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upon installation my computer ran extremely slow. I uninstalled the software as I already have another security program installed. This was a complete waste of money.
No, I would not recommend this to a friendproduct would not download even with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product key came off the back. Geek Squad had difficulty installing it from online. It came with many error messages.
No, I would not recommend this to a friendSolved my problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from the techs at the store. The service was fast and reoasonable priced. All queztions were answered promptly. I would recommend this service to others.
I would recommend this to a friendWorks fine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased my software 30 days age and just received a message from the Geeksquad that my Internet Security Program will expire in 30 days. If I don't renew, bye bye!
No, I would not recommend this to a friendWhy does Best Buy still offer this?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received this with iPad purchase. Not sure why. They said I could use it on Windows 10 machine. I believe in Windows Defender so this went into the trash.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We are sorry to hear that you will not be using Webroot.
It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad it was given to me free with my laptop,because it did not work well. I uninstalled it and put one of the free ones online,it works great.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2016 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp