Customer Ratings & Reviews
- Model:
- 8112498
- SKU:
- 1688832
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
BACKUP YOUR COMPUTER EXTERNALLY BEFORE YOU USE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BACKUP YOUR COMPUTER EXTERNALLY BEFORE YOU USE THIS SOFTWARE! I only used this twice and the second scan WIPE MY HARD DRIVE COMPLETELY.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have Windows 8 and I had my laptop tuned up twice by the Geek Squad and both times a virus was found. Very disappointed in Webroot.
No, I would not recommend this to a friendI never had it before
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way too much junk to get to the good stuff. I didn't know the military won't even use it . Not good.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Our Threat Researchers and Advanced Malware Removal Technicians are some of the best in the industry and Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
Continues charging after cancellations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot continues to charge you even after cancelling.
No, I would not recommend this to a friendCame with the computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no need for this virus software that came with our computer because I rely on Windows Defender and SpyBot Search & Destroy.
No, I would not recommend this to a friendWEBROOT PROTECTION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WEEK LATER HAD TO GET COMPUTER RESET TO ORIGINAL FACTORY SETTINGS LOSING ALL PROGRAMS AND YEARS OF PICTURES DUE TO A VIRUS !!!!!!!
No, I would not recommend this to a friendthe code enclosed with the disk does not register
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a great paperweight, the product code enclosed does not work so I cannot use this product.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Suzyq - I apologize for the wait and that the code was not easy to read. If you send your invoice number or as much of the code that you can read to communitysupport@webroot.com, I will personally try to track down the correct keycode for you.
Mike R
Webroot Social Media Representative
It's not avast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a pretty decent job, but I feel that is a lot like having bloatware. Pretty slow....
No, I would not recommend this to a friendDoesn't allow me to use Firefox on my machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't surf the web when it was installed using firefox. Once it was uninstalled computer worked great. Won't use it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .You should not have any issues using the Mozilla FireFox browser with Webroot running.
Please contact our Support Team directly to further diagnose this issue for you at no additional charge: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.took me 2 days to remove it from new Mac Book Pro. Absolutely terrible software and shouldn't be given with new machine purchase!
No, I would not recommend this to a friendMy laptop Got a virus.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use a different antivirus for various years and changed to this one. It was a bad decision. Now my laptop is in the repair shop.
No, I would not recommend this to a friendDidn't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for free when I got my phone even though I said I didn't want it. Never used it, so can't really say much on it
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We are sorry to hear that you will not be using Webroot.
It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use.
don't want to install on my systems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i got it free with purchase of computer told tech i didn't need it got it anyway. should get 50 dollar credit instead.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We are sorry to hear that you will not be using Webroot.
It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use.
Feels like we're being pestered to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like we're being pestered into installing & using this. We choose not to use this & use a different product.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize for any inconvenience we may have caused you.
It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
This product has not work me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still has a virus and pop ups on my computer after going in debt for this product and the geek squad has not fix the problem
No, I would not recommend this to a friendThis doesn't work with the Surface!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was sold to us with the Surface along with other things yet no one knew that it doesn't work with the computer! What a waste!
No, I would not recommend this to a friendVery poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this product to anyone! The quality is so poor it & it would not protect your tablet from much of anything.
No, I would not recommend this to a friendDidn't install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a freebie that came with the PC and I didn't want to install it windows defender works just fine for me
No, I would not recommend this to a friendI'm now locked out of my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having read Webroot put on my laptop I can no longer use it I have to bring it back in I don't know when
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Ronna, we deeply apologize.
Please contact our Customer Support Team at your earliest convenience for assistance:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Stop E-mailing me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software does nothing. Bit Defender is the only program I have ever used that actually stopped a real virus.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Dane, we apologize if you did not want to use our Software included with your purchase. Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp