Customer Ratings & Reviews
- Model:
- 8112498
- SKU:
- 1688832
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
product doesnt fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the product was to go along with new lap top but its a disc and the computer does not have disc drive
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Melissa,
You can download and install Webroot online without using your disc. To locate instructions for this, please see http://www.webroot.com/us/en/products/wsa-installer-download
gave up trying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried installing this and never could get this installed. Finally gave up trying
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're sorry to hear that you've experienced problems loading our product. There are some handy posts on our Knowledge Base that should help you find your way through the process. There are two posts, one for PC users and the other for Mac users.
PC: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Installing-Webroot-SecureAnywhere-on-a-PC/ta-p/5572
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
hard to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to set up I gave up not worth the money but other types before no problem save your money
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize for any issues you had setting up our Security.
Please feel free to reach out to our Support Team for assistance at no additional charge:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
on my second computer doasn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I installed on a second laptop and was infected with Trojans and more viruses, the anti virus couldn't clean nothing
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We offer free advanced malware removal for our customers. I do apologize for the headache this has caused and would like to help fix the computer. Please use the link below to open a ticket so that one of our malware engineers can assist you further.
Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp
Mike R
Webroot Social Media Representative
Not great security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed on laptop snd have had nothing but issues. Will nwef to hve to bring it in for repair now
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If Webroot caused any issues on your Computer like you described, this is something that needs to be brought to the attention of our Support Team immediately to correct:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
We deeply apologize for any inconvenience.
Windows 8 is hideous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful operating system. Tool back and bought an iMac. Best decision ever made. I would not recommend this machine.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I apologize for your negative experience with Windows. I think you wrote your review in the wrong section, but I wish you good luck with your new iMac!
Mike R -
Webroot Community Team
So bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't even know how activate it, I don't now where is the activation code. I wouldn't pay for this product.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hi Ferdinando,
The keycode that you need to use to activate the software is located on the back of the box, near the barcode.
Webroot Community Team
Mark M.
Slows down computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Full of spam and junk files. I just use the norton anit virus that comes with my Comcast internet
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We do not include any spam and junk files as part of our Installation. In fact, SecureAnywhere most likely has the lowest size requirements of only 10 MB.
Too much add ons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came with my sons computer. I installed it took forever and put way too much junk on the system
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hicklife33,
Webroot does not install any additional software on your computer, just the program itself. If you are experiencing popups it would be best to check your control panel for programs that you have installed that could cause this. If you are unable to do this, please reach out to Geek Squad or our support team for assistance.
Collecting dust
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is utterly useless. It's a waste of plastic and should not be sold in any real store.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated the highest against top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Not really worth the fuss
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too much fuss trying to work this over Apple. Go with another
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .TampaRN,
There is no need to work with Apple on installation for this. It is best to reach out to Geek Squad or our support team for assistance with Webroot.
Not easy to use with Surface 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't have to pay for it as it was a free add on as a package deal but would not load no matter what we did...
No, I would not recommend this to a friendWas given this for free and kept getting notified
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't use this as I already had antivirus, it kept sending me emails saying I had to sign up.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for the notification emails you have received. Please contact Best Buy directly if you are still having the issue:
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
Totally unnesessary purchase!! Windows Defender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surface Pro 3 comes with Windows Defender. WebRoot clashes & freezes the computer & is totally un-necessary
No, I would not recommend this to a friendpoor product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i've got a virus one week after i bought my computer even if the anti virus were installed in my PC
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Jayden,
Anytime you have an issue you believe to be threat related it is best to reach out to Geek Squad or our support team for assistance.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
The worst anti virus ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It make my lap slower and really it cant clear any usb memo i removed it and install the Eset smart security
No, I would not recommend this to a friendwebroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i got this for free when i bought my MacBook pro. i have not used it, and i don't think i will.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Too complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My solution was to just buy a Mac and not deal with the PC security problems.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Viruses are always written for a specific platform. A virus written for Windows can only run on a Windows machine. Now consider that the aim of a computer virus is to spread to as many other machines as possible, much like the common cold spreads through the population when we hit winter. Attackers are obviously going to most often target the platform that the majority of people use in order to get the best return from their attack. And that platform happens to be Windows. Mac systems do still have vulnerabilities; however, they are not exploited as often as Windows is. That being said, there are plenty of threats designed for the MacOS, and that's where Webroot will be valuable to you as a Mac user.
It simply is useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't stop pop-ups, slows down my machine, gives useless warnings about safe websites I regularly visit.
No, I would not recommend this to a friendpoor security for computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend,low securityI still get a lot of spam
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot's latest product line, SecureAnywhere, does not include anti-spam protection. Most customers who use their home PC's for email choose web-based email services like Gmail and Yahoo, which have powerful anti-spam filters built in. We removed our anti-spam feature because webmail has proven effective at catching spam and is less likely to flag legitimate email erroneously. If you want to complement your protection from Webroot SecureAnywhere with an additional layer of anti-spam defense, the editors at PC Mag recommend the free Cloudmark DesktopOne Basic:
http://www.pcmag.com/article2/0,2817,2385203,00.asp
-Webroot Community Support-