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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1665 Showing 33,281-33,300 of 34,619 reviews
  • Rated 1 out of 5 stars

    Computer Malware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told not to use it since the computer had its own. So I don't know if it's good or it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Dominique,

      We advise taking some time to review the current product you are using before making a decision. Webroot

  • Rated 1 out of 5 stars

    Not for tablets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product says that it is compatible for tablets but it is not

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi Jessi,

      Webroot SecureAnywhere is compatible with Android devices with the following specs:

      Android operating system version 2.1 or higher
      Android-compatible device with 3 MB of free storage space
      3G/4G data connection required for some features

      Since iOS devices (iPad, etc) are very resilient against viruses, the WSA software is not actually needed - so its not compatible. However, the Webroot SecureBrowser app and the Webroot Backup&Sync app (for Complete customers) are compatible with Apple devices, as they are on Android devices.

      Webroot Community Team
      Mark M.Webroot

  • Rated 1 out of 5 stars

    Stinks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I know why it was in a bundle. Not even 5 minutes being installed I had gotten s virus.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize for your first experience with our Product.

      Any issues involving threats should be reviewed by our Technical Support Team directly to ensure complete remediation:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Webroot

  • Rated 1 out of 5 stars

    didn't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a macbook and am told I do not need this. But for you windows users, you should definitely use.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi,

      Apple devices are well-known to be very difficult to compromise, but it is not impossible to do so. Its less likely to happen due to there being less malware out there targeting them, but it never hurts to keep safe.

      Here is the download link for WSA for Mac if you change your mind: Webroot Best Buy Installer (Mac): http://anywhere.webrootcloudav.com/zerol/wsamacbbs2.dmg

      Webroot Community Team
      Mark M.Webroot

  • Rated 1 out of 5 stars

    Too pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They act like they are giving you something, however it cost you to use this after 6 months.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Teebox,
      This is the same with any software that is offered as a free promotion. You must purchase the product after the 6 month promotional trial has ended. Webroot

  • Rated 1 out of 5 stars

    worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got virus, trojans, spyware, malware...and this so-called antivirus program didn't detect anything.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi Scott,

      It does indeed sound like the software isn't working as it should. If you'd like to make contact with our Support Team, they'll be able to assist you to make sure that the software is functioning properly. Here are their contact details:

      UK: 00 44 870 141 7070
      US: 866 612 4227

      Online (E-Mail): https://www.webrootanywhere.com/servicewelcome.asp#

      Webroot Community Team
      Mark M.Webroot

  • Rated 1 out of 5 stars

    Terrible product for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work!!! Froze me out of my programs, messed up all of my printers and ruined my day

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,

      We apologize for the issues you have experienced. It sounds like you may have had a previous threat on your system that has caused these issues. We advise reaching out to Geek Squad or our support team and we would be happy to resole this for you. Webroot

  • Rated 1 out of 5 stars

    Was supposed to get kaspersky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought kaspersky not this junk, didn't load correctly, I will use the stock norton before I use this

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      You can install the product by using the link below. Webroot can run seamlessly alongside Norton and Kaspersky for layered protection.

      Webroot Best Buy Installer (PC): http://updates.webroot.com/downloads/WRInstallBestBuy.exe

      Mike R
      Webroot Social Media RepresentativeWebroot

  • Rated 1 out of 5 stars

    I don't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why they send this with an iPad I guess for people who don't have any antivirus software.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk you can easily get a free malware /spyware free elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    free... rent it... buy it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software "lease" plans. Typical nowadays. Shame you can't own anything outright nowadays.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is a normal practice in the Security Industry today to have users Subscribe on an annual basis. This also ensures that there is no lapse in protection for the user as automatic-renewal can be opted in or out at any time.

      Please feel free to reach out to us directly if you have any additional questions or concerns.
      [email protected]
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Waste of time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not install after several attempts, I finally gave up and bought something else..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serial number that has to be entered rubs off the packaging. Never was able to install

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We do sincerely for all the inconvenience this has caused.

      Please contact Best Buy directly so they can provide you your keycode and ensure everything is working properly: Best Buy Enterprise Customer Care: 1-800-433-5778
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Dont use this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is pure garbage. Just throw this out and dont waste your time

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats.  There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online! Webroot

  • Rated 1 out of 5 stars

    wouldn't install on computer had to purchase anoth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waste of money wouldn't work never load on computer after multiple trys had to buy another virus protector

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      You can always use the link below to download Webroot. All you will need is your keycode after entering the URL into your browser.

      Webroot Best Buy Installer (PC): http://updates.webroot.com/downloads/WRInstallBestBuy.exe

      Mike R
      Webroot Social Media RepresentativeWebroot

  • Rated 1 out of 5 stars

    Not useable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor packaging,Glue in the code area made the code unusable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bought this for my iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my iPad only to find out you can't instal it on iPads because they offer it for free.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We are sorry that Webroot was not a better fit for you, we have tested our features for iOS devices, specifically Secure Browsing and Secure Sync on the multiple versions of the iPad. We are constantly updating our technology and working with platforms such as the iPad to provide enhanced protection for our customers.

      Mike R
      Webroot Social Media RepresentativeWebroot

  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product may be very good if I could figure out how to load the software. I gave up on trying!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi,

      If you would like assistance with setting up our software, our Support Team would be happy to help you at no extra cost. Here are their contact details:

      UK: 00 44 870 141 7070
      US: 866 612 4227

      Online (E-Mail): https://www.webrootanywhere.com/servicewelcome.asp#

      Webroot Community Team
      Mark M.Webroot

  • Rated 1 out of 5 stars

    Terrible forced down your throat product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was forced to buy this when the virus detection program sold to me thru best buy did not do its job

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We provide free technical assistance and advanced malware removal. Please let me know how I can improve your Webroot experience.

      Support Number: 1-866-612-4227
      Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp

      Mike R
      Webroot Community TeamWebroot

  • Rated 1 out of 5 stars

    No point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never I never ever use these software disc that come with my purchase. Useless for me

    No, I would not recommend this to a friend