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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1668 Showing 33,341-33,360 of 34,619 reviews
  • Rated 1 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came with the service I subscribed to. Seems to be working well on my computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do not install it on your computer you will be bombarded with emails.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Terry, we sincerely apologize for the notification emails you have received.
      Please contact Best Buy directly if you are still having the issue:
      Best Buy Enterprise Customer Care: 1-800-433-5778
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Didn't need it for Windows 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8 has decent security built-in, but I went ahead and installed Avast for free online

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend anyone installing this on their computer. It is full of viruses & spam.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I assure you that there are no viruses or spam that come with Webroot. I have included the legitimate download links for SecureAnywhere below.

      Webroot Best Buy Installer (PC):http://updates.webroot.com/downloads/WRInstallBestBuy.exe
      Webroot Standalone Installer (PC): http://anywhere.webrootcloudav.com/zerol/wsainstall.exe

      Mike R
      Webroot Social Media RepresentativeWebroot

  • Rated 1 out of 5 stars

    Can't say anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disk would not work. So much for that freebie. Sorry I didn't get to use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Part of package deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This maybe a great program, but I did not install for using other protection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    virus stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    virus stuff, really not necessary for a mac user!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never got to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't load it up in a laptop, no CD slot to load. Not sure how we got that.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If you have the keycode for your Subscription, all you will need is the link to download from Best Buy:
      https://www.webroot.com/us/en/home/products/geeksquad-dl

      Please don't hesitate to reach out to us directly if you need any further assistance loading your Security: Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Webroot

  • Rated 1 out of 5 stars

    Feeling Harassed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do I use the disks??? Seems already loaded...hmmm who knows. Not very good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not really needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not really need for my Macbook. Have not had any problems with viruses.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    can't rate it because I couldn't get the code.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't review this product. Be careful when you peel the tag off to get to the code.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No no no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This anti virus has never worked right for me. I stay away as often as I can.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,
      We apologize for the issues you have experienced. Have you tried to reach out to Geek Squad or our support team yet? We offer free support for all of our products.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Webroot

  • Rated 1 out of 5 stars

    No need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper and better products besides this. Came with laptop and didn't use

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize if you did not want to use our Software included with your purchase.
      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp Webroot

  • Rated 1 out of 5 stars

    It is uncommon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always nice to get something for free but it is a gimmick to get you to buy in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get free anti virus from my husbands work. This was a useless add on for me

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,
      We are sorry to hear that you will not be using Webroot.
      It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use. Webroot

  • Rated 1 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not install this on our laptop. It does appear to be a nice product

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We do apologize for any inconvenience we may have caused you. Webroot

  • Rated 1 out of 5 stars

    useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came as part of my new HP Spectra, wouldn't lode properly, and never did use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not like these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not care for these. Seen like the never work like they supposed too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I had to delete it for trend micro to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use trend micro, this is useless..................................................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why they give you this. Didn't use this so i can't say much

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view. We do apologize for any inconvenience we may have caused you.

      Please feel free to contact us directly if you have any questions or concerns we can help address:
      [email protected]

      Best Regards,
      Josh P.
      Digital Care Coordinator Webroot