Customer Ratings & Reviews
- Model:
- 8112498
- SKU:
- 1688832
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
I did not install this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am waiting for my son to install this on the laptop that we bought for his grandmother
I would recommend this to a friendBrand response from WebrootTeam
Posted .You can simply copy/paste the link below into your browser to install the product. You will just need to enter your keycode when prompted.
Webroot Best Buy Installer (PC): http://updates.webroot.com/downloads/WRInstallBestBuy.exe
Mike R
Webroot Community Support
Useless freebee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not purchase this or use it. I already have a McAfee subscription.
No, I would not recommend this to a friendterrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up with 300 viruses on my computer after putting this product on. It seems useless.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I apologize that your system had multiple infections. Webroot offers free advanced malware removal in the rare case that a virus infects a computer protected by SecureAnywhere.
Open a Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp
Support Number: 1-866-612-4227
Mike R
Webroot Social Media Representative
Not needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is given to you when you purchase a Mac but you can not use it with them!
I would recommend this to a friendBrand response from WebrootTeam
Posted .Hi Joseph,
Our software does indeed work with Macs. The Mac OS versions lack some of the extra features found on our Windows versions, but our award-winning protection works exactly the same on both operating systems. We are working to bring the extra features to our Mac versions in future releases.
In general, Macs are not as susceptible to malware as other computers, but the risk is still there. Hence, it's always good to have the best protection.
Webroot Community Team
Mark M.
Free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't really want it, but salesman insisted we take it. Still in package.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
It is advisable to use a product before writing a review for it. You must also install the product immediately to get the full benefit of the promotion.
Useless item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless item. I wish my phone package came with something worth a while.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Bad subscription #
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The # code for.entry in the computer was not any good. Was unable to install on pc.
No, I would not recommend this to a friendIt came free with the laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by my IT guy that this isn't very good and I shouldn't use it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Berniece, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Never used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used it before and it was a pain to get rid of so I won't use it again
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using.
We do apologize for any inconvenience we may have caused you.
[email protected]
-Webroot Community Support-
waste of time and money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to download...what a waste of my time even though it was free!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .You can use the download here from Best Buy to activate your Protection in just a few minutes:
https://www.webroot.com/us/en/home/products/geeksquad-dl
Our Award-winning U.S. based Support Team is always standing by to assist you, free of charge:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Almost as bad as Norton's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software messed up my system and did not find virus that other software did.
No, I would not recommend this to a friendPoor product for enterprise deployment (50+ users)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend Symantec Endpoint Protection as a stronger alternative
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .The product you are reviewing is for our Consumer Subscriptions, you will want to use our Enterprise Business Product for deployment to all of your endpoints.
https://www.webroot.com/us/en/business/trials
Business Purchases/Renewals: Call 1-800-870-8102 M-F 7:00 AM – 6:00 PM MST
Open a Support Ticket:
http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA
-Webroot Commmunity Support-
Not the best but for free it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 days after purchasing my new laptop and installing this software I found 4 malware
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please let me know if the product isn't working correctly or what is causing your less-than-satisfactory experience and I will see what I can do to help!
Useful Help Guide: http://www.webroot.com/us/en/support/how-to-updates
Mike R
Webroot Community Team
I didn't
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like this spyware. It was difficult to setup.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're sorry to hear that you've experienced problems loading our product. There are some handy posts on our Knowledge Base that should help you find your way through the process. There are two posts, one for PC users and the other for Mac users.
PC: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Installing-Webroot-SecureAnywhere-on-a-PC/ta-p/5572
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
Do not need this product for Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like subscription software nor understand why this is even offered for Mac.
No, I would not recommend this to a friendCant rate because it wont download
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wont download so only a 1 star if it ever downloads I will re rate it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Brad, we apologize for any issues you've had downloading your protection.
Please reach out to our Support Team at your own convenience for further assistance at no additional charge: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
didnt solve problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't solve problems as stated by sales rep..not sure if its doing anything at all,,
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .This sounds like a problem our technicians can help you with free of charge. Please use the link below if you would like them to take a look.
Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp
Mike R
Webroot Community Support
Probably Completely Unnecessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came part of a bundle with a notebook purchase. Completely useless.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
do really need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it came with the tablet samsung. dont really need it. much better products out there.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot is leading the industry in our technology and cloud technology. Let me know if you would like anything explained or if you have questions.
Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp
Mike R
Webroot Social Media Representative
It was just thrown in the bag with my purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cant really say much about it ill never use it already have anti virus
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Cliff, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We apologize for any inconvenience we may have caused you.