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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1670 Showing 33,381-33,400 of 34,619 reviews
  • Rated 1 out of 5 stars

    It didnt appeal me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I uninstalled it a few min later, it didnt appeal my and the UI was complicated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    have had limited malware problem with webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have used webroot for the last 2 years and I have not had any malware problems

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better products for free are available, it may be free but don't bother

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Slayer38115,

      Webroot is not free. It is offered as a promotion from Best Buy to acclimate customers to the software. It is also what the Geek Squad uses and recommends. We wish you the best of luck with whatever security suite you decide to use. Webroot

  • Rated 1 out of 5 stars

    Making my Mac Book run slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real sure if I like the program. My Mac book is running slower than usual.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This came with my MacBook pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't bother to install it. Unnecessary since Macs never get viruses.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Otterfan,

      The Mac OS can get viruses just like Windows. There are now ransomware variants that specifically target the Mac OS. We advise installing an anti virus solution immediately. Webroot

  • Rated 1 out of 5 stars

    Get an apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 Mac book airs and they gave me this for free but need it with a mac

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don't like this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can get better security other places that are better and are free.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize if you did not want to use our Software included with your purchase.
      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2016 list are paid services.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp Webroot

  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can not set it up as instructed. wireless mouse and keyboard won't connect.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi Sandra,

      The best course of action would be to contact our Support Team. They'll be able to examine how our software is functioning on your computer to find out what might be causing the connection issues for your mouse and keyboard.

      Here are the team's contact details:

      UK: 00 44 870 141 7070
      US: 866 612 4227

      Online (Email): https://www.webrootanywhere.com/servicewelcome.asp#

      Webroot Community Team
      Mark M.Webroot

  • Rated 1 out of 5 stars

    didn't load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not work. I didn't bother trying after that. Wasted my money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't use or want it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i already bought a security by mcaffee right before getting this so it wasn't useful

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      drdaddy - Thank you for your review. Webroot can actually work beside any other security product without conflict for an added layer of protection. You can run both and see which one you prefer before you make a choice to renew next year.


      Mike R
      Webroot Social Media RepresentativeWebroot

  • Rated 1 out of 5 stars

    Complete junk. Interfered with my Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interfered with my Mac's operations and had to be deleted for it to operate normal

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of those things they pawn off on you at checkout. Dont waste your money on it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      When it comes to antivirus protection, you get what you pay for. With Webroot, you get the fastest, most efficient, and effective protection on the market. It updates automatically and you don't have to worry about cumbersome definitions updates.

      Mike R
      Webroot Community TeamWebroot

  • Rated 1 out of 5 stars

    DIdnt use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt use the product so i cant say for sure or not if its worth it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,
      We are sorry to hear that you will not be using Webroot.
      It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use. Webroot

  • Rated 1 out of 5 stars

    bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not install on the new laptop it is not a product I would buy.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize for any inconvenience we may have caused you.
      It is probably advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view. Webroot

  • Rated 1 out of 5 stars

    It stinks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had nothing but trouble with this product and webfoot can't seem to fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still got viruses on my laptop wasn't designed to work on my hp.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot SecureAnywhere is designed to work on all PC's regardless of who the manufacturer is.

      We sincerely apologize for any issues you've encountered. Our Support Team is here to help:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Never used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this product was free but I stuck to my windows essentials.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      ZoDonoso, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We do apologize for any inconvenience we may have caused you. Webroot

  • Rated 1 out of 5 stars

    I just don't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with my phone I guess? Unsure why I need this or what it is

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot SecureAnywhere is a complete security solution designed to protect not only your files but also your identity when going onto the Internet.
      Please feel reach to reach out to our Support Team directly for assistance or answers to any questions at no charge:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Webroot

  • Rated 1 out of 5 stars

    I scratched the number off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I scratched the number off I couldn't use this

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We recommend reaching out to the Best Buy Assurance Program so that they can assist you further. They can be reached at 1-800-433-5778. Sincerely, Webroot Community Support Team Webroot

  • Rated 1 out of 5 stars

    don't use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing jammed up my computer. had to take it off and put mcafee back on.

    No, I would not recommend this to a friend