Customer Ratings & Reviews
- Model:
- 8112498
- SKU:
- 1688832
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
I'm glad it was free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried installing and followed instructions but could not install .
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize for any inconvenience.
Please feel free to reach out to our Support Team directly for assistance installing at no additional charge: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not install the program since I already use a different program.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We are sorry to hear that you will not be using Webroot.
It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use.
Nothing To Like About Webroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Burdensome. This is not a user friendly program. I much prefer Bitdefender.
No, I would not recommend this to a friendNot nedrd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't need the product use in house virus software by IT department
No, I would not recommend this to a friendno
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it. Not sure if it's a good product for your computer
No, I would not recommend this to a friendwasn't what I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales associate misunderstood what I wanted and sold me the wrong thing
No, I would not recommend this to a friendNot computer friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too many steps to install, program is awful. Wish it worked better.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Sunshine,
We apologize for the issues you are experiencing. To install Webroot you simply need to download the program, open it, enter your keycode, and then click continue. If you are unable to do this, please reach out to Geek Squad or our support team for assistance and we would be happy to help.
couldnt download to laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.couldnt download webroot to laptop cant read the number on package
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
If you are unable to read the keycode it would be best to reach out to our support team with the WBR number so we can locate that for you.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
was not able to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my computer man said it can not be loaded in the state of florda
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .The State in which you reside does not affect your ability to install software.
Please reach out to our Customer Support Team directly if you need any further assistance:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Trash!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I told them not to load this trash on my computer, but they did it anyway!
No, I would not recommend this to a friendDoesn't work with Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only good for windows based computers - I have not been able to use this at all
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere is compatible with Mac OS® X v.10.7 "Lion" and Mac OS X v. 10.8 " Mountain Lion".
Webroot Best Buy Installer (Mac): http://anywhere.webrootcloudav.com/zerol/wsamacbbs2.dmg
Mike R
Webroot Community Support
not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.each time I loaded the software, computer would crash upon restart/install
No, I would not recommend this to a friendwebroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never use this, Ive always used my web provider for anti virus
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Fred, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an untested product from Best Buy, though could be better
No, I would not recommend this to a friendCharges after 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't told it would be on a subscription charges after 6 months
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Nomi, our software is included free for 6 months with the purchase of a new device from Best Buy.
Any charge or account issues can be dealt with through Best Buy directly.
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
not user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not have bought this. Geek squad put it on my pc and very unhappy with it
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I apologize for your frustration with Webroot and would love to improve your experience. Our 2014 product is on its way, you can email me at [email protected] if you have any questions.
Mike R
Webroot Community Team
sales lady did not tell me it can't be used on asu
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best has terrible customer service, read my other comments.I will go to Frye's.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I apologize that you had a bad experience with Best Buy. Please let me know if there is anything I can do to see if you like Webroot as an antivirus solution.
Email: communitysupport@webroot.com
Mike R
Webroot Community Support
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not protect your computer well. You will be needing a different one.
No, I would not recommend this to a friendIts a MAC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned no need its a MAC built in security in Apple products.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Security on Mac products is more crucial now than ever before.
https://www.intego.com/mac-security-blog/10-years-of-mac-malware-how-os-x-threats-have-evolved/
okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use my local cable companies malware combined with microsofts.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Did you have a chance to use our Security, and if so were there any issues you encountered during use that we can help assist you with?