Customer Ratings & Reviews
- Model:
- 8112498
- SKU:
- 1688832
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Computer did not work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to trade in computer 2 times because of a hardware problem.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Drew, if the cause of the issue you're describing was our Security, this is something that needs to be brought to the attention of our Technical Support Team to address:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a waste of money. Free virus protection on Microsoft.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
We don't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We don't use it, they give it away with everything you buy now.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Jeff, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We apologize for any inconvenience we may have caused you.
I don't recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like the product, it's not effective, not easy to use
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere has been designed for users of all experiences levels. The efficacy of being based in the Cloud greatly alleviates the resources of your System, promoting speed & flexibility for all users.
Please know that you can contact our Technical Support Team directly for any specific issues/questions. They will be able to provide you the best assistance possible for no additional charge: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
not work for me at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No good...this software shut down my pc....not even be able to start up.
No, I would not recommend this to a friendDosent work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came with puter I bought and it dosent work !!!!!!!!!!!
No, I would not recommend this to a friendDid not work for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still having the same issues with my computer. Would return if I could.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hi,
If you'd like to contact our Support Team, they'll be able to examine your system to see if our software is doing the best job it can regarding the issues you're experiencing.
Here are the team's contact details:
UK: 00 44 870 141 7070
US: 866 612 4227
Online (E-Mail): https://www.webrootanywhere.com/servicewelcome.asp#
Webroot Community Team
Mark M.
Not needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They made me take it but I did not want it. So I didn't use it
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Mikejr76,
we apologize for any inconvenience we may have caused you.
It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
I didn't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't use it I used a different brand, I like the package though :)
No, I would not recommend this to a friendPITA, Take the Kaspersky or just go FREE Avast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disrupted my laptop to slowness. Made my laptop very slow. Worse than McAfee.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot speeds the machine up in most cases. This sounds like a bad installation that a clean uninstall/reinstall fixes or one that our technicians can resolve free of charge.
Webroot Installer for Best Buy (PC): http://updates.webroot.com/downloads/WRInstallBestBuy.exe
Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp
Support Number: 1-866-612-4227
Mike R
Webroot Social Media Representative
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By all means do not waste your money this product is useless.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Dany, we apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated the highest against top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
horrible. slows down machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just not a good product. made my pc slooooooooow uninstalled
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for any issues you encountered with performance after Installing.
Webroot SecureAnywhere is the lightest complete security solution in the Industry.
Please reach out to our Support Team directly if you are having issues with speed after Installation: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
No hard drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop that I bought had no CD drive to install the software
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Sorry for the inconvenience!
We're here to help. Here is the official downlink link you can use from Best Buy, no CD drive needed.
https://www.webroot.com/us/en/home/products/geeksquad-dl
Best Buy Enterprise Customer Care: 1-800-433-5778
Please keep our contact information handy should you have any questions or concerns in the future that we can address for you.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Pointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No need to even use this if you know how to protect yourself
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know why they put it in the bag having problems with it
No, I would not recommend this to a friendDont go there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the bottom crawler of anti virus / security software.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize that you have not had an enjoyable experience with our software.
Was there any specific issue you experienced when using our Product that caused you to give us a low rating?
We want you to know that Technical Support is included with your subscription at no charge. Please feel free to reach out to our Support Team directly if you have any issues or concerns:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Not completely compatible with Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It causes conflict with my MacBook Pro - had to uninstall it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .As long as you are running at least Mac OS® X v.10.7, Webroot is fully compatible with your Mac.
If you believe that Webroot is the cause of a conflict on your Mac, please reach out to our Technical Support team directly via Phone or Support Ticket:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
terrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor product only came free with purchase. piece of garbage
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
don't get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.their are better products for free online and do a lot more
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2016 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
We root
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop doesn't have CD drive and I cannot install. Waste of money!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hi,
Webroot's SecureAnywhere software is based in the cloud, so a CD drive is not necessary to install it. The CD is handy to keep just in case, but you can download it too.
Here are the download links:
Webroot Best Buy Installer (PC): http://updates.webroot.com/downloads/WRInstallBestBuy.exe
Webroot Best Buy Installer (Mac): http://anywhere.webrootcloudav.com/zerol/wsamacbbs2.dmg
Webroot Community Team
Mark M.