Customer Ratings & Reviews
- Model:
- 8112498
- SKU:
- 1688832
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cant even use it I am going back to the store...
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Mary, we're sorry to hear you're having trouble loading your Security.
Our Support Team is here to help at your own convenience. No drive needed, no additional charge.
Just Great Support: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
Can't use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't use this CD as there isn't a CD Drive on this computer
I would recommend this to a friendBrand response from WebrootTeam
Posted .Hi Ronn,
Our software is based in the cloud, so the CD isn't necessary for the installation process. The CD is just useful to keep around as an alternate source. The software can be downloaded from the internet.
Here are the download links for both the PC and Mac versions of SecureAnywhere:
Webroot Best Buy Installer (PC): http://updates.webroot.com/downloads/WRInstallBestBuy.exe
Webroot Best Buy Installer (Mac): http://anywhere.webrootcloudav.com/zerol/wsamacbbs2.dmg
Webroot Community Team
Mark M.
Don't like it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I installed this program and took it off.Hated it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the peace of mind I have while on the internet.
I would recommend this to a friendBrand response from WebrootTeam
Posted .nubbin,
We appreciate you taking the time to write this review for us. Was there a reason why you have given us a 1 star review? Generally, 1 star means that you had a poor experience whereas 5 means the experience was great.
Line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money, other s/w available in market, & cheaper too
No, I would not recommend this to a friendNo Opinion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product not installed as we use a different brand.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Sandster, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Why pay?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why pay for anti-virus? You can get a better product for FREE!
No, I would not recommend this to a friendFairly lame
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money, I wouldnt recommend this to anyone
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are very sorry that you did not like our Product included with your purchase.
We would love the chance to address any issues or concerns you may have:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Skip it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too many free items out there skip this simply not worth it
No, I would not recommend this to a friendit was free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i got it for free and havent cared to install it .
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
i havent used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Inhavent used it at this time I will at some point
I would recommend this to a friendBrand response from WebrootTeam
Posted .We're sorry to hear you haven't had a chance to try our Product before reviewing it.
Please don't hesitate to reach out to us should you need any assistance with installing your Security:
[email protected]
-Webroot Community Support-
code didnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.couldn't even use it. guess that's why it was free
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize for any issues you have experienced with your key code.
If you can email me the Member # (or WBR#) from the box I can provide you your key code.
[email protected]
You can also reach out to Best Buy directly who can locate it from their records with you.
Best Buy Enterprise Customer Care: 1-800-433-5778
Key Code
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Key code wasn't able to peel off to activate the product!!
No, I would not recommend this to a friendHorrible!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot is a joke!!!! Do not trust this product!!!!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
Can you please elaborate on the issue you are experiencing? You can also contact Geek Squad with any issues you may have.
Not good unless you buy the whole program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like.it It let a Trojan virus get in my new laptop.
No, I would not recommend this to a friendDidn't have to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lady told me I didn't have to use it since I got a mac
I would recommend this to a friendNever used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No code to use after downloading. Still in the box
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Weezer,
The keycode is on the bar code of the box that you receive from Best Buy. If you are unable to locate this, please reach out to Best Buy and they can look into this for you.
I dont know why i was given this useless software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know why i was given this useless software.
No, I would not recommend this to a friendHave never used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this with my computer and have never used it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We are sorry to hear that you will not be using Webroot.
It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use.
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not protect my computer, was a waste of money!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Cgv312,
We apologize for the issues you have experienced. If you believe Webroot has not protected your machine or that you are infected it is best to reach out to our support team so they can take a look at this for you.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp