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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1677 Showing 33,521-33,540 of 34,619 reviews
  • Rated 1 out of 5 stars

    it was free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free not the best rather have avast I did uninstall

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    asus lied about the tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    label said it was a touch screen and it wasn't fal

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      pathk,

      This is a place to write a review about Webroot, not for a tablet. Please reach out to Best Buy for complaints about this. Webroot

  • Rated 1 out of 5 stars

    useless to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have antivirus software and do not even need this.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      As an FYI, Webroot runs seamlessly next to any other antivirus solution for a layered approach to security (and you will find out which you like better in real time). :)

      Mike R
      Webroot Community TeamWebroot

  • Rated 1 out of 5 stars

    Doesn't really do anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it doesn't work, maybe that's why I got it free.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi,

      Our Support Team would be happy to check that the software is working properly for you, at no extra cost. Here are the team's contact details:

      UK: 00 44 870 141 7070
      US: 866 612 4227

      Online (E-Mail): https://www.webrootanywhere.com/servicewelcome.asp#

      Webroot Community Team
      Mark M.Webroot

  • Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't work. Fake... Should of known free. Right!!!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      StacyJ,

      Webroot is not a fake program. It is offered as a free promotion from Best Buy to acclimate customers to the software. If you are unable to install the program, please reach out to Geek Squad or our support team for assistance.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Webroot

  • Rated 1 out of 5 stars

    free Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes free with package. Im unsure about this antivirus.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible DEFENETLY NOT WORTH $50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE DONT BUY just like frfr dont buy it its a waist

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    advertists pop up all the time. it won't stop or block/

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi,

      Our software will block malicious pop-ups - it will block any pop-ups that attempt to infect your computer or are themselves caused by an infection.

      Some websites have their own pop-ups which are not malicious. These are often designed to offer some kind of extra experience or information to the user while browsing the websites in question. These pop-ups can be blocked by changing the settings in your browser.

      Here are the pop-up blocking instructions for the three major browsers.

      Internet Explorer:

      1. Open Internet Explorer.
      2. Click on Tools (or the gear icon in the upper right corner).
      3. Go to Pop-Up Blocker in the drop-down menu.
      4. Select Pop-Up Blocker Settings.
      5. Set the blocking level to high at the bottom of the window.

      Mozilla Firefox:

      1. Open Firefox.
      2. Click on Tools (or the orange Firefox button).
      3. Select Options.
      4. Select Content from the tabs along the top.
      5. Check the box next to "Block pop-up windows."

      Google Chrome:

      1. Open Chrome.
      2. Click on the Options list on the upper right (the three lines).
      3. From the drop-down, select Settings.
      4. At the bottom of the page, click "Show advanced settings..."
      5. Under the Privacy section, click "Content settings..."
      6. Set the pop-ups settings to "Do not allow..."

      Webroot Community Team
      Mark M.Webroot

  • Rated 1 out of 5 stars

    Scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Never never listen to the people at best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ive had problems with this computer from the first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointed with the service at the Best Buy in San Ant Tx

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overly invasive meses up smooth computer operation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Free product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free product which was a nice surprise to my purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could not install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not install number that I needed was obsured

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stinks stinks stinks stinks stinks stinks stinks !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    eh idk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk if its really helpful. The rep wasn't helpful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Bitdefender so this product will not be used

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New hard drive has aleady been compromised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There already seems to be a virus on my PC. Not happy.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We offer 100% free advanced malware removal and support for our customers. Please use the URL below to open a support ticket and we will help you out immediately.

      Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp

      Mike R
      Webroot Social Media RepresentativeWebroot

  • Rated 1 out of 5 stars

    Didn't work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Used this but still got a virus on our computer.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I apologize for your frustrating experience. You can use our free advanced malware removal by opening a support ticket below.

      Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp

      Mike R
      Webroot Community SupportWebroot

  • Pros mentioned:
    No problems

    Rated 4 out of 5 stars

    So far, it's good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no experience with Webroot until a month ago when I bought and all in one and a laptop. Have had no problems, but then, Best Buy associates "guide" you to buy whatever they are told to sell. Last time I bought a laptop, I was "guided" to buy (Another Brand). It is my opinion that my machine was not protected. It was running great, then got a nasty virus. Geek Squad successfully got the virus off, then shortly after that, the laptop expired. The reason, of course, for this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Nice internet security software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I obtained this software as an add-on to a new hard drive that was installed by the folks at Best Buy. I was initially dismayed that I did not receive a "brand name" security software, but I have been pleasantly surprised by the Webroot software. It works behind the scenes (in the cloud, according to Webroot) to update virus definitions automatically. It has successfully blocked some threats, and I feel safe using it.

    I would recommend this to a friend