Customer Ratings & Reviews
- Model:
- 8112498
- SKU:
- 1688832
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Not able to use since day one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a brand new laptop and the customer service rep sold me this anti virus program which its a disc and my laptop dont take CD's now Im stock with a computer almost a year and used it only once because it has a virus waste of almost $1000
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Beba, you can use the download link provided by Best Buy if you can't use the CD.
https://www.webroot.com/us/en/home/products/geeksquad-dl
Please feel free to reach out to our Support Team directly if you are still experiencing issues:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
It's the worst excuse for a computer security ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless. Don't waste your money; although I know Best Buy throws a years worth of coverage in your purchase for free. You will end up paying in the end. Norton is what I have always used. Don't fall Best Buy's Webroot.
No, I would not recommend this to a friendNot impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't do anything and was a pain to set up because you have to uninstall MacAfee and I think it makes your computer run slower! I say stick with MacAfee and you never have to think about it!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Nita,
There is no need to uninstall McAfee to install Webroot. If there is a compatibility issue it is because of McAfee. We are totally compatible with other Antivirus programs. If you compare Webroot to McAfee in terms of speed, we win by a long shot. Our product is currently the fastest antivirus available on the market. We would advise reaching out to Geek Squad or our support team if your computer is running slowly after installing Webroot.
Not what I needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little embarrassed. I got confused while purchasing a new system and was "sweet talked" into buying this. After I got home I realized I had an existing virus program with additional licenses available.
No, I would not recommend this to a friendDon't Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful product. Updates get installed even when the product has not been installed. Hate, hate, hate it.
No, I would not recommend this to a friendDidn't get what I wanted.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't make the mistake I did. Be sure you get the CURRENT version if you buy in store. I was sold last year's version. I like to have the disk and not download the software.
No, I would not recommend this to a friendNo Way
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ccx ccjbfhjn be hjknb j gujg vttyij nkiilvgbbryjjkb ftuikbbbfj
No, I would not recommend this to a friendHhhhhhu
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hey did jjjk cut Singh Becky ouch Lucy bath Chi Barney
No, I would not recommend this to a friendauto fill in for e-mail and facebook not work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It may be good protection, have not seen that yet, but it did away with auto settings we had set up.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Which browser are you using? You should be able to clear your cache and saved passwords and start fresh. I have not seen an issue where Webroot interferes with stored passwords. However, I have ran into issues with Google Chrome where I had to manually delete duplicate saved password entries for the same site which resolved my issue.
Mike R
Webroot Social Media Representative
Pointless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop is overwhelmed with miscellaneous protection programs and I have no idea where Webroot fits in. It is a distraction and an annoyance
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot will work seamlessly alongside other antivirus programs and has a very light impact on system performance. If you would like to uninstall Webroot you can perform a search for "Add or remove programs", right-click on Webroot, and click "Uninstall". Please let me know if you have any other questions and I will be happy to help!
Mike R
Webroot Social Media Representative
I prefer Norton
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came with the computer I bought. I didn't care for it and choose to stay with Norton.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I apologize that Webroot wasn't for you. You can run them alongside each other for an added layer of protection if you decide you would like to keep both.
Mike R
Webroot Social Media Representative
Have not used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a one year subscription and then "pay up for more" I have and industrial version from my job..for free.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .ITORS,
Thank you for taking the time to write this review for us. We are sorry to hear that you will not be using Webroot and hope that you will reconsider in the future.
Doesnt work, or not enough info to use program
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant call store, the 800 #, or the Geek squad to fix anything regarding not only this product but also the laptop.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Haybug - I apologize that you could not reach support. You can give Webroot Support a call at 1-866-612-4227 for 100% free technical support and malware removal. You can also use the following URL to open a support ticket which is often the best route.
https://detail.webrootanywhere.com/servicewelcome.asp?
Mike R
Webroot Social Media Representative
Very bad virus protection.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably the worst virus protection that best buy has to offer. Don't buy this buy AVG.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated the highest against top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2016 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Not Free
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.product claimed one year free, install said 6 mo free expired in 30 days and I can't get it off my computer
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I apologize that you didn't get the most out of the promotion. I can help you get the product uninstalled and see if we can help you out with a new subscription. Please send us an email at communitysupport@webroot.com so that we can further assist you.
Mike R
Webroot Social Media Representative
My computer assistant told me to return it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my computer assistant told me to return it and get Kaspersky for my computers.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .You can always use a layered approach - Webroot runs seamlessly alongside all other antivirus products for an extra layer of protection. Let me know if you would like a free trial to test it out!
My Email: communitysupport@webroot.com
Mike R
Webroot Social Media Representative
This product conflicted witn my windows xp desktop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Itcaused a conflict between my windows xp and windows 8 wieless laptop.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot works on Windows XP Service Pack 3 and has been compatible on Windows 8 since it was released. Our technicians can help get your protection running smoothly for free by opening a support ticket with the link below.
Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp
Mike R
Webroot Social Media Representative
Trow Away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used It Once.. Never Again,,,,,As I said USELESS .
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .tearcode,
Can you please provide more information about the issues you have experienced? You are entitled to support through Geek Squad as well as our own support team for any issues you have.
I haven't installed it yet.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't installed it yet, ran into too many glitches.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .One of our support technicians can help you if you are running into glitches.
Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp
Support Number: 1-866-612-4227
Mike R
Webroot Social Media Representative