Customer Ratings & Reviews
- Model:
- 8112498
- |
- SKU:
- 1688832
Customer reviews
Rating 4.3 out of 5 stars with 34621 reviews
(34,621 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Virus protection
Rated 4 out of 5 stars
Solid Virus Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mixing this virus protection with Geek Squad is your best way to keep your computer protected and Best Best, especially Geek Squad in Culver City on Washington have been great to work with
I would recommend this to a friend Rated 4 out of 5 stars
big screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I saw this Toshiba 43 inch TV on best buy website at a cost of $265 with tax I thought it was a good deal. 95% of reviews would recommend it to a afrind. I am happy with the purchase.
I would recommend this to a friend- Pros mentioned:Easy to install
Rated 4 out of 5 stars
Easy to use antivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this antivirus software with my Geek Squad Garentee and warranty. It was super easy to install and very easy to use.. my only complaint is it cost is a little more than the average.
I would recommend this to a friend - Pros mentioned:Free
Rated 4 out of 5 stars
Can't argue with free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came free with purchase of laptop. No one products seems to address all the vulnerabilities and computer maintenance issues out there but it's a decent product and who can argue with free?
I would recommend this to a friend - Pros mentioned:Easy to install
Rated 4 out of 5 stars
Very good protection...........At a price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As an Anti-Virus,malware protector it does many things well Just remember it is only FREE for 6 months. If you are good with that it may be right for you as once setup it is easy to use.
I would recommend this to a friend - Pros mentioned:Virus protection
Rated 5 out of 5 stars
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had no specific preference for virus protection but BestBuy seemed to lean toward this brand when I purchased a computer from them. So far, so good. My daughter plays a lot of video games and it seems to do well with keeping the computer "clean" from viruses. I've been happy with it.
I would recommend this to a friend - Pros mentioned:Easy to install
Rated 5 out of 5 stars
Runs quietly in the background
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product came with a laptop I purchased. It installed very easily. And runs quickly in the background. It hasn't interfere with any programs that I run at same time. So far no issues, computer runs quick and smooth
I would recommend this to a friendBrand response from WebrootTeam
Posted .hage123,
Thank you for taking the time to write this review for us!
We certainly appreciate it and if there is ever anything we can do to assist, please do not hesitate to let us know!
Regards,
James G.
Webroot Community Support Team
- Pros mentioned:Easy to install
Rated 5 out of 5 stars
Easy Setup for beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased with my MacBook Pro and couldn't be more pleased with the ease off installation. User friendly and the step by step instructions really helped me to install the WebRoot without having to call around for assistance or GeekSquad! I would highly recommend Webroot to others.
I would recommend this to a friend - Pros mentioned:Free
Rated 4 out of 5 stars
Solid for Free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this free with purchase of HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 750GB Hard Drive - Natural Silver. Did what was suppose to do. Can't complain.
I would recommend this to a friend - Pros mentioned:Easy to install
Rated 4 out of 5 stars
Antivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came free with the purchase of my other computer which did not have a disc drive. was able to use on the other one. Dose not interfere with the other antivirus program and was a quick install.
I would recommend this to a friend - Pros mentioned:Easy to install
Rated 4 out of 5 stars
Great, I think.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install and tells me when it suspects something is bad. I don't have a virus yet, so it's great to me! It's only been a month or 2 is the only reason I didn't give 5 stars.
I would recommend this to a friend - Pros mentioned:Security
Rated 4 out of 5 stars
secure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel secure with webroot on all of my devices. It hasn't given me any problems with the exceptrion of the preinstalled security on my new pc. There are compatibility issues with mcafee.
I would recommend this to a friend - Pros mentioned:Virus protection
Rated 4 out of 5 stars
Really good at cleaning problems on the computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the way the program keeps my computer running smoothly and protects me from viruses without interfering with the things I use on my computer. I also can protect 3 devices.
I would recommend this to a friend - Pros mentioned:Virus protection
Rated 4 out of 5 stars
A month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this for a month now. It seems to be working well. Runs in the background and no interference with my work on the comp. Seems to keep the bugs out with no problems as well.
I would recommend this to a friend - Pros mentioned:Security
Rated 4 out of 5 stars
Webroot security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good program for security. I don't know if it is needed for my new MacBook Pro. However, best buy gives you the program with a 6 month free subscription which is always a nice option.
I would recommend this to a friend - Pros mentioned:Virus protection
Rated 4 out of 5 stars
Best Buy Techs Recommended and I agree
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to purchase a new computer just to get away from all the viruses on my old one. I needed to completely wipe the system. This is a great product to help that not happen again
I would recommend this to a friend Rated 5 out of 5 stars
Silent sentinal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that this runs in the background without all kinds of popups and notifications when you log on. You never even know its running unless it catches something you need to be aware of. Also love that it is WAY cheaper than the one I had for 7 years and it does much more.
I would recommend this to a friend- Cons mentioned:Customer service
Rated 1 out of 5 stars
Webroot has been a big disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With Norton, for past near 20 years, ANYTIME I ever had a problem with the software or any question at all about the product or service, someone LIVE with 100% KNOWLEDGE was ALWAYS there, by phone. And, no one there ever told me it would be a 3 hour wait to get tech support in some chat room, with the chat room being my only option. Norton may be a bit busy as a program, but there is always someone available to help. I've had pretty good experience with Norton catching bad stuff too. Webroot, on the other hand, was what the store recommended with my new purchase and I was eager to try it because sometimes Norton is a bit slow. Webroot initialized fine, but when I tried to set up password manager, it kept telling me I needed to select a price to pay more money and would not recognize my email address nor password. I spent 1/2 a night with the Geek Squad, who said my password just needed to be reset: sounded simple enough, but no one could figure how to do that???? Multiple Geek Squad reps and supervisors. Finally, they gave me a case number and told me I needed much higher tech support (good, I thought). Then they told me there was a 3 hour wait ... for someone in a chat room!!!! That was my only option, Geek Squad said. When I asked, they said that if I left my phone number, the higher tech support person might not call me back because they are all out of the country!!!!! I wasted 2-3 days with this issue, and never got my password reset. If no one in THIS country could manage a simple password reset for me after 2-3 days with Webroot, what happens when I need help with a computer virus??? I got so frustrated after 3 days that I uninstalled Webroot on my 2 PCs and yes, PAID for a Norton subscription and everything is up and running. I think Webroot is just a gimmick to bring in more revenue w/purchase of brand new computer. I'm very angry that I paid $49 for this Webroot virus protection/password management program that the Geek Squad could not figure out how to make work properly.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We apologize for the issues you have experienced.
Webroot offers both phone and a support ticketing system and our response time is usually a matter of minutes.
Any time that you have an issue such as this, it would be best to contact us directly as it sounds like you have worked with a third party support group.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Regards,
James G.
Social Media and Customer Relations Coordinator
- Pros mentioned:No problems
Rated 4 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came with my laptop purchase, and I haven't had any issues yet, so it appears to be doing it's job. (Sort of like vitamins, as long as you remain healthy, they must be working.)
I would recommend this to a friend Rated 4 out of 5 stars
good so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm us to us other free Antivirus software but so far from what I can tell it's working pretty good. There are other Antivirus software out there but this one measures up pretty good.
I would recommend this to a friend
