Customer Ratings & Reviews
- Model:
- WEB803800F108
- SKU:
- 5615118
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok Not sure if I like it it was given to me so I tried it
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works as well as expected just needed minor protection
I would recommend this to a friendNot a big fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble with installation on a new laptop and had to call Webroot for customer service. They said there was a problem on my end and I ended up paying for them to fix the problem. I am not happy!
No, I would not recommend this to a friendWebroot
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a bad experience with this product, please be aware I'm not saying tat yours will be same, hD to return it
No, I would not recommend this to a friendHoping this actually protects this computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not put this on computer because the keycode wouldn't come off trying to pull strip off. So, it turned out had to call this number saying it was the it department to get everything done. After all is said and done cost me almost $500.00
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please contact only Best Buy for assistance. There are many organizations that exist that will attempt to scam you for as much money as possible.
Best Buy Enterprise Customer Care: 1-800-433-5778
Warm Regards,
Josh P.
Digital Care Coordinator
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to setup Didn’t block or protect well once a friend helped He’s an IT guy and before starting recommended I trash or sell it Weak product Definitely recommend you seek products elsewhere
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this!
Never worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this product with my laptop and I sent both to Africa but till date we could not activate it. Told Best Buy technical person near me but still could prefer sold. I'm sad about it
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Junk software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy activated this “free” software when purchased. This made it impossible to proceed with this item as a gift purchase.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this!
Frustration trying to upload
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am still trying to install Microsoft office, but when it comes to them sending codes to your email you get nothing.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are not affiliated with Microsoft, it might be a good idea to reach out to them to get help with your installation issue.
Webroot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This program is horrible. Will not stop popup and spam.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
Could not install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get products to install.. Would not go to install page
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We recommend reaching out to the Best Buy Assurance Program so that they can assist you further, as this sounds like an error with the site. They can be reached at 1-800-433-5778. Sincerely, Webroot Community Support Tea