Customer Ratings & Reviews
- Model:
- WD24HB6101
- SKU:
- 6202766
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 3.9 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the 24" Class LED HD TV/DVD Combo's picture quality, built-in DVD player, and user-friendly interface as positive aspects. They appreciate its suitability for smaller spaces like kitchens or exercise rooms and find its price reasonable. However, some customers have concerns about its durability and remote control functionality, with a few reporting issues right out of the box.
This summary was generated by AI based on customer reviews.
Failed after 4 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in April 2020 and by August it failed to operate properly when powered on... the Westinghouse logo appears for several seconds before the screen goes blank (TV shuts off), and then the same process repeats over and over. The power button will not turn the device off while this is occurring... only unplugging shuts it down. Occasionally, if I wait long enough (up to 45-60 min.), it breaks this cycle and starts to work. Once I let it go all day, hoping it would come on so that I could remove the DVD inside. I had registered the product with Westinghouse, who did not respond to multiple customer support attempts. BestBuy would have diagnosed (not repaired) the problem for the same cost of purchasing new. I guess I should have gotten the protection plan from BestBuy.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
DVD Defective
Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great. Very nice picture. DVD has same problem others mentioned. I purchased this TV 4 months ago. Previous Combo TV DVD lasted 12 years. Very disappointed. My daughter has special needs and I like the convenience of a combo player. This set doesn't fit the bill.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
The dvd player sucks!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is good. I bought the tv because it has a built in dvd player. The dvd player is junk. Every dvd video I play on it skips snd freezes. I would return it but I was dumb and didn't keep the box and canr find the rdcepit. So I'm stuck with 119.00 paper weight.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! Just to clarify, these issues are happening without the DVDs being scratched or damaged, correct? Best Buy can provide you with a copy of the receipt, Once you have obtained the copy of the receipt, please reach out to us at techsupport@westinghouseeletcronics.com with further information about your issue. We will further assist you.
- Pros mentioned:Picture quality
save your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy it if you need a DVD player. Skip it and buy a separate device. The DVD player malfunctions on so many functions. Returned it and bought another 24" TV and a separate bluray player. Oh, it had a nice picture... didn't help.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, Debi. We are sorry to hear about the issues you are having. If you haven't contacted our customer support team, please do so at techsupport@westinghouseelectronics.com for further assistance!
- Cons mentioned:Remote control
Terrible remote control unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote control was a total disaster !! Extremely user unfriendly. Do not purchase this unit. It is so very difficult to use. We returned it. We have many remote control units that are so much better for other devices.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We are sorry for your issue with the remote. Can you explain what your issue was with the remote
DVD Player On Unit Stops Working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one of these and within a couple months the DVD player stopped working. Returned to Westinghouse and they issued a refund so I bought another one. The DVD player on the new one went out too. Bought a Sony DVD player, plugged it in to the Westinghouse TV unit and the Sony played DVDs just fine. Moral of the story... Don't buy a Westinghouse TV/DVD unit. The DVD function will not last very long.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! Thank you for bringing this to our attention and I truly apologize for all of the issues you've had so far. If you just bought your product, you can definitely receive a refund from Best Buy directly. If it's already past your store's warranty, please contact us at techsupport@westinghouseelectronics.com and our upper management will contact you.
awful west tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the speakers are awful terrible sound. every thing else was fine, I couldn't hook up a new sound bar
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, starbright! We are sorry to hear about he issues you are having with your product! Our customer support can definitely assist you with troubleshooting steps an with setting up your new sound bar. The number is 1-800-701-0680 and they are available 24/7.
TV/DVD combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The DVD player in the TV does not work. Going to return it!!!
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! We are sorry to hear that our product didn't meet your expectations. Thank you for taking the time in writing this review and will take it into consideration to better our products.
Disappointing Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Followed set up instructions, but the TV wouldn't load or play any DVDS. Made a buzzing sound.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! We are sorry to hear about the issues you are experiencing. Please contact our customer support team at techsupport@westinghouseelectronics.com for further assistance.
low quality DVD player
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DVD player component did not work, item was returned
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! We are sorry to hear that you were dissatisfied with your product and returned it. Thank you the taking the time in writing this review. We will take it into consideration to better our products!
DVD Player Doesn’t Work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this combo for our RV. DVD player doesn’t work at all.
No, I would not recommend this to a friend