Customer Ratings & Reviews
- Model:
- WX24HX2800
- SKU:
- 10517770
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Unimpressed customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television is horrible. The sound is terrible. I attempted to return this at the store after only 16 days of owning it and was told I could not return or exchange it. I was told I would have to contact the manufacturer directly for assistance. Best Buy should stand behind the products they sell. The manufacturer sent me troubleshooting information tha was no help. I came to the conclusion that it was more trouble than it was worth. I contacted my credit card company and disputed the charge since the product did not meet my expectations and Best Buy would not make it right and I was reimbursed. I will not be making any future purchases from Best Buy or Westinghouse. I will be sharing how this was dealt with, with all of my family and friends.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi KevinA, we truly appreciate your feedback. This helps us to continue improving our products and services. We apologize your experience didn't meet expectations, and we want to ensure your concerns are heard and a resolution is found. If you have any questions or would like to provide additional feedback, feel free to contact customer support at 1 (800) 701-0680. Thank you.
Big Disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my 84 year-old father after explaining to the sales person I needed something user-friendly and being assured that it was. Well it wasn't. First of all, the remote does not pair with the system if you have Verizon FiOS, so you will not be able to just use one remote, you will need to use two. (Not easy). Second, if you have any streaming services that you already subscribe to, you may not be able to sign into them on your new Xumo system, because Xumo wants you to start a new subscription and pay them for that subscription, even if your household already has that subscription. So for instance, my Dad already paid for Fox Nation and they wouldn't let me sign into that app on the new TV. They wanted me to sign up for a whole new subscription through Xumo for $108/year even though he already had a subscription. So, back the TV goes to Best Buy. Wish they could have saved me the time and trouble.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi CynthiaZ, we appreciate your feedback. This helps us continue improving upon our products and services. While some Xumo Premium Channels may be accessible through a Xumo account, you can use an existing log in for most preferred streaming applications. If you have questions or concerns, please feel free to contact our support team at 1 (800) 701-0680. Thank you!
24 inch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok for a 24” it’s my kids secondary gameing tv
I would recommend this to a friendLittle bleary
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. Thought the picture would be somewhat clearer. It is a small tv though.
No, I would not recommend this to a friendSmall but mighty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it perfect for daughters bedroom. Is exactly as it looks
I would recommend this to a friendNo Way to Disable Screen Saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works fine except there is NO way to turn off the screen saver. I purchased two for an art exhibition. Not really excited about having art viewers view a screen saver rather than my digital projects! What's up westinghouse. Very bad decision on your part.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello user655408, thank you for sharing your feedback! We understand your concerns about the screensaver settings, and we apologize that the product didn't match your expectations. This can also depend on the software version of your TV, and so reaching out to our customer support at 1 (800) 701-0680 is a good way for us to look into it!
Won't program all channels
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV and it would not pull in our CBS station. We don't have issues with any other TVs in our house. Exchanged it for another one and it had the same issue. Appears to be a tuner issue with this batch of TVs. Returned the second one and got a different brand that worked fine.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi DeanneS, we appreciate your feedback. This helps us improve our product and service! If you come across any other concern about a Westinghouse Electronics product, please be sure to reach out to our customer support team at 1 (800) 701-0680. Thank you!
Don't buy this model!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to use - especially when trying to download an app (Youtube TV) or use it. Had it less than 2 months and now you can't find the YT TV app. Tried a factory reset and still no use.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi Batman, thanks for reaching out about your concerns. The Xumo TV comes with 250+ apps pre-installed, so there's no need to install or uninstall apps. You should be able to search and locate your preferred apps with ease! We'd like to help, for direct assistance you can reach our 24/7 customer support team at 1 (800) 701-0680. Thank you!
24inch tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the 24 inch tv for our kitchen. We have it above the refrigerator and use an external antenna. Nice reception and picture.
I would recommend this to a friend