Customer Ratings & Reviews
- Model:
- WR24HX2210
- SKU:
- 10756575
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the decent picture quality and ease of use as positive features of the 24" HD Smart Roku TV. The size and price are also appreciated by many customers. Some customers have noted issues with the remote control response and limited Bluetooth compatibility.
This summary was generated by AI based on customer reviews.
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||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. The storage capacity is too low for quality performance/ streaming. You just repeatedly get error messages to clear data and you can only access apps if you regularly (aka almost daily) clear app data and cache. Not worth buying unless you just want it for looks and not for actual use.
No, I would not recommend this to a friendNot too bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No Bluetooth connectivity. Picture quality and sound was okay pretty good TV except for that shortcoming.
No, I would not recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was returned after a week, no issues with it, needed bigger screen size.
I would recommend this to a friend- Pros mentioned:Picture quality
Good deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have the 55 inch roku and bought this one for our son. He loves it.
I would recommend this to a friend You have to keep going back after a few hours
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont stay on long. After 3-4 hours. That sucks . Even if it is on live tv.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We apologize for the inconvenience you have experienced with your Bluetooth device. We understand your frustration and we are here to assist you. Please contact our service center for assistance by 800-701-8060
- Cons mentioned:Remote control
I do not like Roku
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like Roku as the remote does not have numbers. I have to scroll through channels to select them. I only bought it because Spectrum cable charges ridiculous prices for cable boxes.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Thank you for sharing your feedback regarding your experience with our product. We appreciate your honest input and apologize for any inconvenience caused.
We understand that the absence of numbered buttons on the remote can be inconvenient, especially when you prefer direct channel selection. Roku remotes are designed to provide a simplified and user-friendly experience, primarily focusing on streaming content and app navigation. We apologize if this aspect does not align with your specific preferences.
We sympathize with your frustration regarding cable box charges from Spectrum. Our aim is to provide affordable alternatives to traditional cable services, and we appreciate your decision to give our product a try.
If you have any further questions or need assistance, please feel free to contact our dedicated service center at 800-701-0680. Our team will be more than happy to address any concerns or provide further guidance.
- Pros mentioned:Picture quality
Our Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good but sound not quite as good but will be fine
I would recommend this to a friend - Pros mentioned:Picture quality
Solid choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, you would be hard to beat this. Great picture
I would recommend this to a friend Dark picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture not very good. Does not have voice control. Picture is dark
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Thank you for your review! We're thrilled to hear that our TV has met your expectations
- Cons mentioned:Remote control
remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no numbers on the remote so its make to difuculd to find a channel
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Sorry roku remote does not have number on them
Be wary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv and within exactly 1 month, it completely stopped working and won’t turn back on. I’m having to go through Westinghouse because Best Buy’s return policy is only 15 days. It worked ok until it stopped turning on. The only issue was with connectivity and apps staying signed in. I’d have to re-enter the network info as well as sign in to every app every time it was used.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We understand that you may be disappointed with your experience, and we would like to make it right. Please reach out to us directly so we can discuss further and offer a solution. Contact us at 800-701-0680
- Pros mentioned:Size
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits my camper perfectly. To set up just plug it in
I would recommend this to a friend Won't turn on Warranty is useless
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After three months of light use it's dead. Won't power on, just has a red light that blinks. Tried all the reset options I could find on the internet, none worked. Took it back to best buy. Wouldn't take it back but had the nerd herd look at it (yes I watched Chuck). They couldn't make it work either. WARRANTY IS USELESS. You are responsible for shipping. Not paying $50 to ship a $100 tv back. AVOID THIS AND ALL WESTINGHOUSE TV'S.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Thank you for taking the time to share your feedback about our product. We are sorry to hear that you had a negative experience and we apologize for any inconvenience caused.
Roku resets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku likes to reset itself for no reason. Irritating when it goes to the home screen right in the middle of watching.
I would recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! We are sorry to hear about the issues you are having with your product. Our customer support team can assist you with performing some troubleshooting steps to help rectify this issue. Your product might just need a software update. Please contact our team at 1-800-701-0680. Our team is available 24/7.
Picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not that good, but it’s good enough for me.
I would recommend this to a friendtv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased as Christmas gift will not know till it is opened
I would recommend this to a friend- Pros mentioned:Tv size
Cheap--Buy support with this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a nice TV (especially for low price) while it lasted but it lasted not even four months. One thing to note is while it comes on fast sometimes you have to do a network connection check to refresh the connection or completely shut down and restart it, otherwise the streaming doesn't work. I will probably get another one so that I can ship this one back and get a replacement (keep your box) and will be sure to get the geek squad support. Now when plugged in there is no power light and the TV won't turn on. I guess I should have added on the geek support. Looks like I'm screwed.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! We are sorry about the issues you are having with your product. It seems like your TV could use an update with their software and this is something we can assist with. Please contact our customer support team at 1-800-701-0680 so we can rectify these issues.
TV died after 2 months!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV on 11/22/22. On 1/24/23 which is just 2 months later the tv will not turn on. The tv has a one year warranty. When contacting Westinghouse I was told the tv is defective but I have to pay to ship the tv to them for a refund. The shipping will not be refunded. I informed Westinghouse that I will not be buying another one of their tvs.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! We are sorry to hear about the issues you started to have so soon. Since you did reach out to our team, we can definitely look further into your case and provide other options and solutions so we can better rectify this! Please contact our upper management at techsupport@westinghouseelectronics.com. Please include your case number, name, and phone number.
Michelle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this tv is terrible. it is brand new and keeps quitting and restarting whenever I open any app. looking to return
No, I would not recommend this to a friendDon’t buy Westinghouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy from Westinghouse, if Something Happens, your product after the return date is seriously have to jump through hoops to get money back, the TV I bought is already having weird staining on the front of the picture. After only a few months.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We're truly sorry to hear about your negative experience with our product. We apologize for any inconvenience caused by the issues you encountered, we recommend reaching out to our customer service at 800-701-0680 or visiting our support website at https://westinghouseelectronics.com/support/. Our dedicated support team will be able to provide you with the necessary assistance and help resolve the issues you are experiencing.