Customer Ratings & Reviews
- Model:
- WR24HX2210
- SKU:
- 10756575
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the decent picture quality and ease of use as positive features of the 24" HD Smart Roku TV. The size and price are also appreciated by many customers. Some customers have noted issues with the remote control response and limited Bluetooth compatibility.
This summary was generated by AI based on customer reviews.
Poor workmanship
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this tv for less than a month and yesterday the piece that connects the tv to the cable broke off in my hand. We will be returning this product ASAP. Poor workmanship.
No, I would not recommend this to a friendI Don’t Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very unhappy with this tv. It is difficult to find the channels you want. I spend way too much time trying to search and find the shows. And more than not, what I want is not there. It is also very slow to respond. Turning on and off and waiting is annoying.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi Cathy H
We are sorry to hear that it's difficult for you to navigate through the different channels on the TV. May I recommend have you tried contacting the Roku support team @ https://support.roku.com/ or via phone: 816-272-8106. Thank you
malfunction
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to return did not work. was really disapointed
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi Kimchee. Thanks for providing your feedback, this helps us to continue the improvement of our products and services. If you experience an issue with your product, please contact our customer support online or by phone at (800) 701-0680. - Westinghouse Electronics Team
Ms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television is easy to use I always liked Westinghouse
I would recommend this to a friendNot a good buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small. And it wouldn't even pick up the wifi signal even through the modem was a few feet away.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .If you have exceeded time frame of return and are still under 1 year of purchase please contact customer service may assist at 800-701-0680 or support@westinghouseelectroncis.com
24” Westinghouse HD Smart Roku Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv stop working less than 1 week after the no returnable date. Very disappointed!
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! we are sorry to hear that you weren't able to receive assistance from Best Buy and that you are having issues with your product. Please contact our upper management so that we can proceed with the warranty process. Please send an email to techsupport@westinghouseelectronics.com
Westinghouse 24" Roku TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great TV at all. Picture quality, fair.....sound quality, awful. All in all, you get what you pay for.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, Abbeygirl50. We are sorry to hear that you're not happy with the sound. Is this sound issue only when it is coming directly from the TV itself or do you have any speakers connected? We can definitely further assist you. Please reach out to our customer support team at 1-800-701-0680.
kitchen TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv was working great, then died within 2 weeks ?? having a difficult time chasing between Best Buy and Westinghouse for warranty coverage
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi
Thank you for taking the time in writing this review. We are sorry to hear that you have started experiencing problems with your TV within two weeks of purchase. Since your product seems to be within the warranty window with Best Buy, you can definitely receive an exchange through the store!
If you continue experiencing issues with Best Buy please contact our customer support team for assistance @ (800) 701-0680
Poor sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible sound. I tried to add a sound bar and it was still bad
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, JDJD. We are sorry to hear that you're not happy with the sound. Is this sound issue happen only when it's coming directly from the TV itself or also/only with speakers connected? We can definitely further assist you. Please reach out to our customer support team at 1-800-701-0680.
Waste of money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy poorly made had for a week and screen broke bcz of heat (room was 85 degrees). Waste of money and geek squad protection won't cover it.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! We are sorry to hear that your screen broke. May we know how the conclusion was made that the reason the screen broke was due to heat? If you could please provide us with this information and who determined it, that would be great! Please send an email to our upper management to techsupport@westinghouseelectronics.com
Broken in two days didn’t turn on.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife for the kitchen for Christmas didn’t turn on after two days.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, MikeS. We are sorry to hear that you are having issues with your product. Since it seems like you just purchased your product, Best Buy should be able to assist you with a replacement product, since you are still within their warranty window. If Best Buy is unable to assist you, we would be more than happy to assist you. Our customer support team is available 24/7 and the number is 1-800-701-0680
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It died and won’t turn on literally 2 days after the return period ended
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! we are sorry to hear that you weren't able to receive assistance from Best Buy. Please contact our upper management so that we can proceed with the warranty process. Please send an email to techsupport@westinghouseelectronics.com
- Pros mentioned:Picture quality, Size
A GREAT little ROKU TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a GREAT little TV! We ordered it for our kitchen counter so we needed something small - 24" or less. We also wanted to have ROKU so we'd be able to stream TV. This TV is light as can be - so easy to move and easy to connect. The picture is beautiful, the sound is terrific and the ROKU works perfectly. A GOOD CHOICE for all those reasons.
I would recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi Holly,
Thank you for feedback. We are happy to hear this was a great choice for you!
- Pros mentioned:Picture quality
westinghouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.gets a good picture with decent sound and features
I would recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! We are glad to hear that your pleased with this product. I hope it has met all of your expectations and would like to know more details in regards to your review, if you don't mind sharing! Please send an email to techsupport@westinghouseelectronics.com.
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no sound from the TV. The setting is stuck on headphones mode.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi Anthony F
Sorry to hear of the issues you're experiencing with your 24" HD Smart Roku TV from Best Buy. May I suggest our tech support for assistance or troubleshooting? They can be reached at Customer Service: +1 (800) 701-0680 or also online at https://westinghouseelectronics.com/support/ where you can submit a form for assistance. Best Regards
Need subscription to watch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not use tv without subsciption to roku Had to return it
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Thank you for taking the time to share your feedback about our product. We are sorry to hear that you had subscribe to roku in order to use the TV.
Roku TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not compatible for my house (Roku). It was returned.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We appreciate your specific comments regarding the compatibility. We understand how frustrating it can be when issues occur.
Bed TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad TV. Broke down after 2 months. I don't recommend it.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi Anna,
We apologize for the issues you're experiencing with your 24" HD Smart Roku TV from Best Buy.
May I suggest have you contacted our tech support for assistance or troubleshooting? They can be reached at Customer Service: +1 (800) 701-0680 or also online at https://westinghouseelectronics.com/support/ where you can submit a form for assistance.
Best Regards
- Pros mentioned:Picture quality, Size
Definitely recommend this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is very nice and functionality is really awesome. I was concerned about the size, but it is perfect for my space - small guest room. Picture quality is great and being a smart tv it has all the streaming features making it super easy to watch all the favorites. Very happy with this purchase!
I would recommend this to a friend Terrible sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is okay, but the sound was terrible,it sounded like the TV was in a tin can! And it would go in and out so it didn't give any sound and when it did it was tinny! I had to return it.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! We are sorry to hear that you were not happy with the sound and that you had to return it for that reason. If you'd like to share more about your experience, please do so at techsupport@westinghouseelectronics.com