Customer Ratings & Reviews
- Model:
- WR24HX2210
- SKU:
- 10756575
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 24" HD Smart Roku TV for its picture quality, ease of use, and ideal size for various spaces. Many find the TV to be a good value, lightweight for mounting, and easy to set up. However, some customers have noted issues with the remote control's responsiveness and limited Bluetooth compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Ann
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am well please with this small tv. It has a clear picture and good sound. Would buy it again.
I would recommend this to a friend Dissatisfaction
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't like it I can't watch what I want and it constantly turns off or something pops up in the middle which I can't take off I have to turn off the TV and start over again
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Love this little TV! Great price great picture goo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this little TV! Great price great picture good sound more could you ask for.
I would recommend this to a friend - Cons mentioned:Remote control
Ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it was supposed to have Alexa remote not what I thought tv is ok I mean for the $
I would recommend this to a friendBrand response from WestinghouseElectronics
Posted .Thank you for taking the time to share your feedback with us. We appreciate your honest review and apologize for any confusion regarding the remote functionality.
We understand that you were expecting an Alexa remote with the TV, and we apologize if there was any misunderstanding or miscommunication in this regard. While our TV models may offer different remote options, it seems that the one you received did not include the Alexa functionality.
We're glad to hear that the TV itself meets your expectations considering the price point. Our goal is to provide value for money and ensure our customers have a satisfactory viewing experience.
If you have any further questions or concerns, please feel free to reach out to our service center at 800-701-0680. Our dedicated team will be happy to assist you and provide any additional information or support you may need.
DON'T BUY!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Wish I had read the negative reviews before purchasing because the same happened to me. Easy to set up. Sound a little tinny but tolerable. On day 21 WHILE I WAS WATCHING it all of a sudden was unable to connect to network. I unplugged and when plugged back in, nothing! Called Westinghouse. Could barely understand the person who had me try something but then said since Best Buy only gave 15 days for return and it had been 21 days, I would have to send it back to Westinghouse on my dollar. She would email me the info. Never did. Called back and got someone else who was also difficult to understand. Said she would email me. Again nothing. Fortunately I still had my old 19" TV, set it up, and of course the network was fine. Disappointed with Westinghouse and disappointed with Best Buy's return policy.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi JJJJ
We are sorry to hear of the issues you're experiencing with your 24" HD Smart Roku TV from Best Buy. May I suggest have you contacted our tech support for assistance or troubleshooting? They can be reached at Customer Service: +1 (800) 701-0680 or also online at https://westinghouseelectronics.com/support/ where you can submit a form for assistance.
Best Regards
- Pros mentioned:Picture quality
Don’t Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wash-out color. I tried to adjust all possible color options to no avail. Roku platform is good but not the TV itself. It does render nature pictures.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We're sorry to hear about your experience. Your feedback is important to us, and we're actively working to improve our service.
- Cons mentioned:Remote control
Westinghouse 24" Flat Screen TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad sound. Poorly designed remote. Can't dial channels, must scroll thru channel list. Mute button is poorly placed. When I hold the remote, my thumb is on the mute button which I accidentally press numerous times.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! We are sorry to hear that you are not pleased with our product. As for the sound, is the sound coming directly from the TV or is it coming from a sound bar/wireless speakers? Secondly, since this is a Roku TV, the remote is different than your normal remote that you may be used to. However, we can assist you further if you give us a call at 1-800-701-0680.
my view
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.color can be very poor often looking faded especially if looking from offside
No, I would not recommend this to a friendfubar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv's for my boys they both tell me that screen is to dark
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .It's great to hear that we met your expectations and we hope to continue providing you with the same level of service and quality in the future.
Television purchases
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and products. Bought 3 “ smart TVs. Ours were not smart!!!
I would recommend this to a friend- Pros mentioned:Picture quality
Sound problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First TV picture: When viewing from the center it's good, view from the side is fuzzy and color fades. Sound: When you are using the streaming channels the sound is good at 10% but when you switch to the cable option the sound has to be set at 100% and you need to be 2 feet from it to hear the sound. Sound is not good
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, BillL. We are sorry to hear that you're not happy with the sound. Is this sound coming directly from the TV itself or do you have any speakers connected? As for the picture, you can adjust that in the TV settings to something that better fits your needs. Please reach out to our customer support team at 1-800-701-0680 and we can assist you further.
JUNK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was fine for 2 years and then it gets confused between whether its a TV program and a commercial. When this happens the TV may have Dr. Phil, soap opera and or Judge Judy and when a commercial comes on the TV it gets confused again and then commercial will come on with Dr. Phil or Judge Judy or the actors talking.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! It seems like your TV could use a software/firmware update. This is something we can definitely assist you with and help rectify. Please reach out to our customer support team at 1-800-701-0680.
Mister
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Where's the RUKU? Sound could be louder for us old folks.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Thank you for reaching out and sharing your feedback with us. We understand that you are looking for the Roku functionality and that you feel the sound could be louder, especially for older individuals. We appreciate your input, as it helps us understand our customers' needs better and make improvements to our products. To address this issue and ensure your satisfaction, we kindly request that you contact our service center at 1-800-701-0680. Our dedicated team will be more than happy to assist you in obtaining the appropriate mounting bolts for your TV. We sincerely apologize for any frustration this may have caused you.
Poor sound and connection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Bad connection, randomly turns off or switches apps. Sound has echo
No, I would not recommend this to a friendReviews
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is fine. The reviews for every product is Garbage!!!!!
I would recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi Whymusti
We would love to help you. We are unsure of your review. You stated the product is fine. However, you gave a 1 star would you be able to revise this rating as it's regarding the product not the reviews.
Thank you
g
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cannot set up will return will buy the 1 plug to tv
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! You can definitely reach out to our customer support team and we can assist you step by step on how to set up the TV. Please call 1-800-701-0680
Westinghouse tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv wouldn’t come out of test mode after doing all the troubleshooting steps.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! we are sorry to hear that you are having issues with our product. The troubleshooting steps that you performed, was that with our team or on your own? If you haven't reached out to our team, please do so at 1-800-701-0680. If the issues aren't rectified, we will then proceed with the warranty process.