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Customer Ratings & Reviews

Model:
WR32HX2210
SKU:
6489040
Your price for this item is $77.99
Clearance
The comparable value price is $119.99

Customer reviews

Rating 4.6 out of 5 stars with 1626 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the 32" HD Smart Roku TV's picture and sound quality, ease of use, and affordable price. Many appreciate its size, perfect for smaller spaces, and the convenient built-in Roku system. Some users find the remote control less intuitive than expected, and a few have reported issues with the volume and streaming capabilities. Overall, the positive feedback on picture quality, ease of use, and price outweighs the negative comments regarding the remote and occasional streaming problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,626 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase price, ordered online and picked up at store. Easy set up for Roku, This was a secondary TV purchase.

    I would recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      We are so happy to hear that our product has met your every need and has met all of your expectations. We appreciate your business and also appreciate the time you took to write this review. We hope we can continue to provide all of your electronic needs. westinghouseelectronics

  • Rated 1 out of 5 stars

    32”

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk, freezes and hangs constantly, have to restart it multiple times a day to get it to continue to stream. Don’t waste your money!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    george curre

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tthe volume don work and cannot cutoffsometimehis worst tvi have had

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Please, if you need more assistant contact support at 800-701-0680 or support@westinghouseelectronics.com westinghouseelectronics

  • Rated 2 out of 5 stars

    Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheaply made, but good visual quality. Rated it 2/10 only for visual quality.

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      If you need assistance please reach our support team at 800-701-0680 westinghouseelectronics

  • Rated 1 out of 5 stars

    Junk, picture stays black after a month. JUNK.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy this. I Bought two of these in the last 6 months, Oct 2023 and March 2023. In the last 3 days both have stopped working. They turn on, but the picture tube stays black. Same problem on BOTH. Best Buy will not work with me on this. Let me exchange, give me store credit...something for petes sake. There is an obvious issue. Shame on you Best Buy.

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Please contact our support center for assistance at 800-701-0680 or support@westinghouseelectronics.com westinghouseelectronics

  • Rated 2 out of 5 stars

    Apps crash every day

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku TV doesn't perform well. I experience random app crashes almost every day. It was a cheap price but I got what I paid for. I don't recommend it.

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Sorry to hear about your experience. You can contact roku support at (816) 272-8106 for app concerns. Also our Westinghouse Electronic support agents are here for assistance at 800-701-0680 if needed. westinghouseelectronics

  • Rated 2 out of 5 stars

    Westinghouse 32” television

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this television and the speaker was broken. I’m not sure if it was just a one time unfortunate thing or if it a common concern with this particular brand.

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Thank you for reaching out to us regarding the issue you encountered with the speaker of your television. We apologize for the inconvenience this has caused you.

      We understand your concern about whether this is an isolated incident or a common concern with our brand. While we strive to deliver high-quality products, occasional defects or issues may arise. However, we take such matters seriously and work diligently to address them. To address the problem, we recommend reaching out to our customer service at 800-701-0680 or visiting our support website at https://westinghouseelectronics.com/support/. Our dedicated support team will be able to provide you with the necessary assistance and help resolve the issues you are experiencing. westinghouseelectronics

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Basic and Cheap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic tv. Good for something cheap to keep the kids entertained. Easy to use and set up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have another tv from the same brand and it’s great but this tv’s sound is terrible.

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Hi, Atmckenzie! Thank you for taking the time in writing this review. We apologize for the issues you are encountering with our product but we would like to help! First question is, is the sound coming directly from the TV or is there a sound bar connected to the TV? Also, when you are watching a show/movie, is it from an app directly from the TV or do you have apple TV or another device connected? Please contact us at 1-800-701-0680 so we could further investigate. You may also send an email to support@westinghouseelectronics.com! Our team is available 24/7. westinghouseelectronics

  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for Christmas for my daughter. It’s now April and the picture has gone black and every reset/fix that has been recommended online hasn’t worked. Westinghouse warranty requires you to pay for shipping to the factory for repair. That costs almost as much as buying a new one. I’m very disappointed.

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Hello Richard,
      We understand that you may be disappointed with your experience, and we would like to make it right. Please reach out to us directly so we can discuss further and offer a solution. It is not a requirement to ship the TV for repair as there are other options. Please contact us at 800-701-0680 westinghouseelectronics

  • Rated 1 out of 5 stars

    Garbage. Stay away from this tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is garbage. Wi-Fi receive won’t hold a signal from 3 feet away. Unfortunately I gave it too many chances and missed the short return window. It’s basically ewaste after a month. .

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      please reach our support team at support@westinghouseelectronics.com if you need more assistance westinghouseelectronics

  • Rated 1 out of 5 stars

    Poor quality!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv brand new 4 months ago and my screen randomly went black never dropped it or anything one day I woke up and the screen went dark

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roku tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this smart Roku tv, salesman was very helpful and the set up at home was super easy, very satisfied

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Less than a month and the sound is distorted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up March 8 and here it is March 31 and the sound is distorted and it can't be returned. So I wasted over $100 for a junk TV since the instore return period ended March 23. Don't waste your money, spend and get a better brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Westinghouse Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv in September and it stop working in December and of course the expiration date to return was last month, so disappointed you would expect a tv to last at least a year not 21/2 months

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Please contact support at 800-701-0680 for troubleshooting options. westinghouseelectronics

  • Rated 5 out of 5 stars

    Thanks Ms Bailey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’ve had no problem at all. Overall very satisfied with my purchase.

    I would recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      We are so happy to hear that our product has met your every need and has met all of your expectations. We appreciate your business and also appreciate the time you took to write this review. We hope we can continue to provide all of your electronic needs. westinghouseelectronics

  • Rated 1 out of 5 stars

    Don't Buy This TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 15 months, screen developed black areas and picture locked up occasionally

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love, my tv has more channels than last tv. no complaints.

    I would recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      We are so happy to hear that our product has met your every need and has met all of your expectations. We appreciate your business and also appreciate the time you took to write this review. We hope we can continue to provide all of your electronic needs. westinghouseelectronics

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on this junk. Bought it for my mom for Christmas & only lasted under 3 months. So now she has a piece of junk TV with sound, but no picture. Ridiculous & their customer service is useless. Not helpful at all.

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      We understand that you may be disappointed with your experience, and we would like to make it right. Please reach out to us directly so we can discuss this further and offer a solution. Customer Service: +1 (800) 701-0680 or also online at https://westinghouseelectronics.com/support/ where you can submit a form for assistance westinghouseelectronics

  • Rated 1 out of 5 stars

    Broken speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, had to try it. Set up was easy and image quality was good. The left speaker however was blown right out of the box. There was a pronounced difference between the left and right speak. Returned for a TCL.

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Hi, Rick! Thank you for taking the time and writing his review. We are sorry to hear that you were unhappy with our product. We will definitely look into this! westinghouseelectronics