Customer Ratings & Reviews
- Model:
- WR32HX2210
- SKU:
- 6489040
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 32" HD Smart Roku TV's picture and sound quality, ease of use, and affordable price. Many appreciate its size, perfect for smaller spaces, and the convenient built-in Roku system. Some users find the remote control less intuitive than expected, and a few have reported issues with the volume and streaming capabilities. Overall, the positive feedback on picture quality, ease of use, and price outweighs the negative comments regarding the remote and occasional streaming problems.
This summary was generated by AI based on customer reviews.
Beyond disappointed with company
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars / son had it in dorm worked for 2 hours Fell to floor :broke and never worked again Called customer service told me to bring to store Did that they told me no shot than walked away I HAVE ORDERED NUMEROUS THINGS FROM BEST BUY BUT THIS WAS MY LAST.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi Robert. We are sorry to hear about your experience and thank you for bringing this to our attention. We would like to touch base on a crucial point you made here. Since the TV did fall, even if it was an accident, that would void the warranty because it is not a manufacturer issue. Per our policy, any damage to the TV due to accident, alteration, misuse, etc. voids the warranty. We understand the inconvenience this may cause you and if you would like to discuss this with our upper management, you may send an email at techsupport@westinghouseeletcronics.com. You can also read further within our warranty at this link: https://westinghouseelectronics.com/support/warranty-information/
Speaker failed out of the box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the TV, set it up and the speaker was busted right away. Nothing like that feeling of listening to 90s radio static right out of the box.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! If you just bought the TV, Best Buy should be able to provide you with a refund/replacement.
Bad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product wasn’t delivered and no refund was done and it was the worst experience ever
I would recommend this to a friendBrand response from WestinghouseElectronics
Posted .Warranty cover manufacturer defects up to 1 year from time of purchase. Please contact the support center at 800-701-0680 provide proof of purchase and serial and model number.
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. I didn’t even have it a month before it stopped working. It’s going to cost be more to ship it back to get a refund than I paid for it.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We are sorry to hear you're experiencing issues with your TV. May I suggest have you tried to return back to Best buy for assistance as you may still be under their grace period?
If you continue to experience issues you can reach our tech support for troubleshooting?
They can be reached at Customer Service: +1 (800) 701-0680 or also online at https://westinghouseelectronics.com/support/ where you can submit a form for assistance. Best Regards
Lasted 7 Months!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 7 months. Westinghouse says you pay for the shipping and we'll look at repairing. What a piece of crap!
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We sorry to hear about the issues you're facing with your TV. Please reach out to our customer service team at support@westinghouseelectronics.com or 800-701-0680 for assistance.
Horrible Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned immediately as it sounded like an AM radio
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, PianoJoe. We are sorry to hear that your product didn't meet your needs and had to return it. We will take this review into consideration.
Speaker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker is fuzzy and going out already and I am not happy with purchase
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, Steph. Thank you for taking the time in writing this review and sharing your experience. The issue you are having with the sound, I just want to confirm that you don't have any speakers or a sound bar connected to the TV? And when you are watching TV, is the sound better when you are in specific apps or worse? We would like to further assist you. Please contact our customer support team at 1-800-701-6080 to receive further assistance.
Westinghouse 32"
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the bad sound of this smart tv, speaker sound poor
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi!. We are sorry to hear that you were not satisfied with our product. We are not sure if the issue still persists, but you can always reach out to our customer support team and they can assist with rectifying the issue. The number is 1-800-701-0680.
Not worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within a year! I definitely would not suggest this tv
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Warranty cover manufacturer defects up to 1 year from time of purchase. Please contact the support center at 800-701-0680 provide proof of purchase and serial and model number.
Apps/stations
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps jumping out of apps or not even letting me get into them
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We apologize for any inconvenience this has caused. We recommend contacting our Westinghouse Electronics Support team directly at Support@westinghouseelectronics.com or by phone at 800-701-0680.
This would be a no for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen quality is just horrible. Do not purchase!
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Please email support@westinghouseelectronics.com or 800-701-0680 for support
Please can you notify me with the next order that
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the fact that your delivery man left my TV sitting out in front of my door knowing that I live in the projects and crackheads can steal my Tv
I would recommend this to a friendNice, but broke.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv and it broke in 8 days.and i was told it was my plug in. But yet my other tv i plug in to the same plug in works fine.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We are sorry to hear that your TV is now damaged. You may still be under the Best Buy grace period please be sure to contact Best Buy for a replacement. They can be reached @ 1 (888) 237-8289
This tv sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The black light in this tv literally went out in 2 weeks !
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! We are sorry to hear that the TV stopped working so soon. Has Best Buy tried assisting you? Since it seems like you are still within their warranty period. If they were unable to assist you, please contact our customer support team at 1-800-701-0680 so that you can give be given a few troubleshooting steps to help rectify this issue!
Good tv for price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good tv for bedrooms or dorm. Only issue is too light and may tip over easily. No way to secure it down in case you have children.
I would recommend this to a friendnot worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It randomly stopped working after less than a month...
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! We are sorry to hear that you are having issues with your 32" HD Smart Roku TV from Best Buy. We of course don't want you to continue going through these issues. Please, take product back to Best Buy as if sounds like you may be still under the stores grace period for return or replacement.
Thank you
Faulty TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working within a month of it being purchased.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, BreyanIM. We are sorry to hear that your TV stopped working so soon. We would like to know what issues exactly you are having with this product so that we could better assist you. Our team can provide a few solutions to help rectify this issue. Please contact our team at 1-800-701-0680.
Horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total junk. The sound sucks and it’s very glitchy. Bummed I waited too long to return it.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Sorry to hear about your experience. You may still be eligible for the limited one warranty. Our support agent are here for assistance at 800-701-0680 if needed.
not a good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never recommend this item for sale to anyone that i know or don't know
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! We are sorry to hear that you are not pleased with your purchase. We definitely want to know further details as to why you are not pleased so we could better assist you and better solve these issues. Please contact our customer support team at 1-800-701-0680.
Faulty product stopped working since on after purc
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV stopped working after only 8 months! Avoid this cheap tv
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Please contact our support center for assistance at 800-701-0680 or support@westinghouseelectronics.com