Customer Ratings & Reviews
- Model:
- WR32HX2210
- |
- SKU:
- 6489040
Customer reviews
Rating 4.6 out of 5 stars with 1634 reviews
(1,634 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 32" HD Smart Roku TV's picture and sound quality, ease of use, and affordable price. Many appreciate its size, perfect for smaller spaces, and the convenient built-in Roku system. Some users find the remote control less intuitive than expected, and a few have reported issues with the volume and streaming capabilities. Overall, the positive feedback on picture quality, ease of use, and price outweighs the negative comments regarding the remote and occasional streaming problems.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Don't Buy This TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 15 months, screen developed black areas and picture locked up occasionally
No, I would not recommend this to a friendRated 1 out of 5 stars
Very unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 1/2 weeks, the HDMI ports of gone out. Meaning it doesn’t recognize dish or anything that you hook to the TV. All it gets is the Roku itself now.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We apologize for the inconvenience you have experienced with your device. We understand your frustration and we are here to assist you. Please contact our service center for assistance by 800-701-8060
Rated 4 out of 5 stars
GREAT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price! Purchased for my grandbabies just the right fit for them
I would recommend this to a friendRated 4 out of 5 stars
Tv purchaser
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my office so it gets the job done and for the price I'm satisfied.
I would recommend this to a friendRated 1 out of 5 stars
Son’s birthday gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, product delivered March 1st and it’s now the beginning of April and this tv won’t turn on. Tried different outlets, new remote batteries, and a new remote…nothing. So upset.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Thank you for taking the time to share your feedback about our product. We are sorry to hear that you had a negative experience and we apologize for any inconvenience caused.
Rated 1 out of 5 stars
Not happy at all
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television stopped working, screen went black, less than 6 months after purchase.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .The Tv comes with a 1 year manufacturer warranty please reach our support team at 800-701-0680
Rated 1 out of 5 stars
Speaker failed out of the box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the TV, set it up and the speaker was busted right away. Nothing like that feeling of listening to 90s radio static right out of the box.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! If you just bought the TV, Best Buy should be able to provide you with a refund/replacement.
Rated 1 out of 5 stars
Short lived very disappointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot believe this tv went out this fast I just bought it in January and now it’s got some sound but black screen, this is ridiculous!!! It was fine while it work but geez!!
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We understand how frustrating it can be when issues occur, and we want to assure you that we take this matter seriously. Please reach out to our customer service for assistance.
They can be reached at +1 (800) 701-0680 or also online at https://westinghouseelectronics.com/support/ where you can submit a form for assistance
Rated 1 out of 5 stars
Beyond disappointed with company
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars / son had it in dorm worked for 2 hours Fell to floor :broke and never worked again Called customer service told me to bring to store Did that they told me no shot than walked away I HAVE ORDERED NUMEROUS THINGS FROM BEST BUY BUT THIS WAS MY LAST.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi Robert. We are sorry to hear about your experience and thank you for bringing this to our attention. We would like to touch base on a crucial point you made here. Since the TV did fall, even if it was an accident, that would void the warranty because it is not a manufacturer issue. Per our policy, any damage to the TV due to accident, alteration, misuse, etc. voids the warranty. We understand the inconvenience this may cause you and if you would like to discuss this with our upper management, you may send an email at techsupport@westinghouseeletcronics.com. You can also read further within our warranty at this link: https://westinghouseelectronics.com/support/warranty-information/
Rated 1 out of 5 stars
Missing mounting thread
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought and returned 2 of these because both were missing the mounting thread in one of the holes
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Please, if you need more assistant contact support at 800-701-0680 or support@westinghouseelectronics.com
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. I didn’t even have it a month before it stopped working. It’s going to cost be more to ship it back to get a refund than I paid for it.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We are sorry to hear you're experiencing issues with your TV. May I suggest have you tried to return back to Best buy for assistance as you may still be under their grace period?
If you continue to experience issues you can reach our tech support for troubleshooting?
They can be reached at Customer Service: +1 (800) 701-0680 or also online at https://westinghouseelectronics.com/support/ where you can submit a form for assistance. Best Regards
Rated 1 out of 5 stars
Bad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product wasn’t delivered and no refund was done and it was the worst experience ever
I would recommend this to a friendBrand response from WestinghouseElectronics
Posted .Warranty cover manufacturer defects up to 1 year from time of purchase. Please contact the support center at 800-701-0680 provide proof of purchase and serial and model number.
Rated 1 out of 5 stars
Horrible Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned immediately as it sounded like an AM radio
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, PianoJoe. We are sorry to hear that your product didn't meet your needs and had to return it. We will take this review into consideration.
Rated 1 out of 5 stars
Speaker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker is fuzzy and going out already and I am not happy with purchase
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, Steph. Thank you for taking the time in writing this review and sharing your experience. The issue you are having with the sound, I just want to confirm that you don't have any speakers or a sound bar connected to the TV? And when you are watching TV, is the sound better when you are in specific apps or worse? We would like to further assist you. Please contact our customer support team at 1-800-701-6080 to receive further assistance.
Rated 1 out of 5 stars
Lasted 7 Months!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 7 months. Westinghouse says you pay for the shipping and we'll look at repairing. What a piece of crap!
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We sorry to hear about the issues you're facing with your TV. Please reach out to our customer service team at support@westinghouseelectronics.com or 800-701-0680 for assistance.
Rated 1 out of 5 stars
Westinghouse 32"
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the bad sound of this smart tv, speaker sound poor
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi!. We are sorry to hear that you were not satisfied with our product. We are not sure if the issue still persists, but you can always reach out to our customer support team and they can assist with rectifying the issue. The number is 1-800-701-0680.
Rated 1 out of 5 stars
Apps/stations
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps jumping out of apps or not even letting me get into them
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We apologize for any inconvenience this has caused. We recommend contacting our Westinghouse Electronics Support team directly at Support@westinghouseelectronics.com or by phone at 800-701-0680.
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within a year! I definitely would not suggest this tv
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Warranty cover manufacturer defects up to 1 year from time of purchase. Please contact the support center at 800-701-0680 provide proof of purchase and serial and model number.
Rated 3 out of 5 stars
Please can you notify me with the next order that
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the fact that your delivery man left my TV sitting out in front of my door knowing that I live in the projects and crackheads can steal my Tv
I would recommend this to a friendRated 1 out of 5 stars
This would be a no for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen quality is just horrible. Do not purchase!
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Please email support@westinghouseelectronics.com or 800-701-0680 for support

















