Customer Ratings & Reviews
- Model:
- WR42FX2002
- SKU:
- 6431108
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the picture quality, price, and easy setup of the 42" Class Full HD Smart Roku TV. They appreciate the excellent picture quality, find it to be a great value for the price, and mention that it is easy to use. However, customers are negative about the freezing issue, remote control, volume, durability, and slowness of the TV. They complain that it freezes or shuts down unexpectedly, the remote does not work properly, the volume is low, it is not durable, and it can be slow at times.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stand
Terrible TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful TV. The screws provided don't work for the stands. Please don't waste your money.
No, I would not recommend this to a friend Why build a tv with no audio out?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor audio! Goes back to home setting in middle of movies. Is unresponsive for moments on end. No audio out!!!!
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, Jimmymott. I am sorry to hear that our product didn't meet your expectations and are experiencing issues. if your TV is still within Best Buy's warranty, they can assist you with an exchange. If it already surpassed the warranty window, please contact us at techsupport@westinghouseelectronics.com
Defective
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was fine for the first few months, then began powering down randomly - sometimes it would be once a day, sometimes it was every 10 minutes - apparently its a common problem with Roku with no solution from the manufacturer or user community. So I guess I'll return it and never buy another
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! We are sorry to hear that you are not pleased with the product. We could definitely assist you and want to make things right and if you haven't, please contact us at techsupport@westinghouseeletcronics.com
Fine up until speaker rattle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After weeks of fine viewing, it has developed a problem with the speaker rattling for all sound emissions.
No, I would not recommend this to a friendYou get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be very careful when purchasing this item but it got at home hugged it and turned it on screen came on what off got nothing but volume brought it back got a different one brought home scream came on got no volume brought it back picked up another one it's been working okay waiting for the other foot to drop this was all in one day three trips to the store
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, Sean! Thank you for taking the time and bringing this to our attention. I do apologize for this inconvenience and if you'd like to further elaborate on your issue/experience, please reach out to us at techsupport@westinghouseelectronics.com
Waste of money!!!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DONT WASTE YOUR MONEY on this TV, is so slow, when I tried to put the volume up it takes time to do so and sometimes when I turn it on, it won’t, I have to unplug it in order to turn on, I wasted my money, I should of buy a Samsung!!
No, I would not recommend this to a friendTV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up getting a larger tv with Fire tv. Insignia
No, I would not recommend this to a friendVolume continues to get weaker
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first the sound was amazing. I put it on 7 and it was powerful but as the months have passed, the volume becomes so weak that I have to put it on 100 now for most things. would not buy another westinghouse or maybe not from best buy.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! We are sorry to hear that you are not pleased with the product. We could definitely assist you and want to make things right and if you haven't, please contact us at techsupport@westinghouseeletcronics.com
Don't buy this television!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I HATE THIS TELEVISION!!! I missed the 15 day return and now I'm stuck with a tv that was supposed to give me local channels with an antenna. I purchased an antenna and GUESS WHAT... 2 local channels and maybe 11 others I dont watch! But, thats not the best part... IT DOESN'T WORK WITH THE AMAZON FIRESTICK!!!
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Please contact our customer service department at (800) 701-0680. It sounds like you need a different antenna connected to the TV or it needs to be positioned differently in order to receive over the air channels. Also the Fire Stick should work with the TV. Our customer service department will be able to help you with your issues.
Tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it freezes, my other TVs don’t seem to have this problem.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! We are sorry to hear that you are not pleased with the product. We could definitely assist you and want to make things right and if you haven't, please contact us at techsupport@westinghouseeletcronics.com
Not a good buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen went black within a few weeks came without remote
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! We are sorry to hear that you are not pleased with the product. We could definitely assist you and want to make things right and if you haven't, please contact us at techsupport@westinghouseeletcronics.com
Sad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received a use tv as new From the Memphis store Bought one from your southhaven store brand new in the box everything went great went online to order it again that store was out they referred me to you Memphis location sad case will never order from you guys again
No, I would not recommend this to a friendPiece of junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working properly within a week of first use. Movies would suddenly freeze or stop, then the television would go to black until it was unplugged and replugged in. Waste of money!!!
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! We are sorry to hear that you are not pleased with the product. We could definitely assist you and want to make things right and if you haven't, please contact us at techsupport@westinghouseeletcronics.com
Never buy from Westinghouse again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a month with tv and it has a black screen already. Not able to get exchange or full refund from Westinghouse or store. Same as buying something used.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Pleas contact our customer service department at (800) 701-0680. We will replace or provide full refund on any product under warranty.
Do not recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend tv glitches, will randomly shut down, buffers a lot. I have tried resetting the tv numerous times, uninstalling apps and it still continues to do these things.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! We are sorry to hear that you are not pleased with the product. We could definitely assist you and want to make things right and if you haven't, please contact us at techsupport@westinghouseeletcronics.com
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually awful. The remote lags, tv freezes constantly. The volume is incredibly inconsistent, the same volume level can either be whispers or screaming even when watching the same show. Too bad I’m well past the return window.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! I am sorry that our product didn't meet your expectations and we would like to make this right. Westinghouse Electronics offer a one-year manufacturer warranty to all of our products. If you haven't contacted us, please do at techsupport@westinghouseelectronics.com to receive further assistance.
Defected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv because it seems like a very good deal. After a few days of using it, a bright green line appeared on the screen From top to bottom. The tv was defected and I had to return for a full refund.
No, I would not recommend this to a friendMissing parts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The box arrived with missing parts and it had be resent. The second box arrived with different missing parts. Using parts from both and some I had, we were able to set it up, but it was difficult.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, Cassidy! I am sorry to hear that your product had missing parts and caused you a few inconveniences. If you contact our customer support team at 1-800-701-0680, we can definitely send those missing parts to you- free of charge! You may also contact us at techsupport@westinghouseelectronics.com
Very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is laggy and delayed. Seems the processor in here is too slow. Apps randomly shut off. Have reset and rebooted many times with no help.
No, I would not recommend this to a friendWestinghouse televisions
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. Bought one for my mom in November 2020. It is already out with a black screen. Conveniently outside the 1 year warranty. Buy an established brand.
No, I would not recommend this to a friend