Customer Ratings & Reviews
- Model:
- WR42FX2002
- SKU:
- 6431108
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the picture quality, price, and easy setup of the 42" Class Full HD Smart Roku TV. They appreciate the excellent picture quality, find it to be a great value for the price, and mention that it is easy to use. However, customers are negative about the freezing issue, remote control, volume, durability, and slowness of the TV. They complain that it freezes or shuts down unexpectedly, the remote does not work properly, the volume is low, it is not durable, and it can be slow at times.
This summary was generated by AI based on customer reviews.
BEST BUY SUCKS !!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound doesn't work. Best buy refuses to exchange. Don't buy
No, I would not recommend this to a friendnot a good choice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend for people who live in apartments that share wifi. It is very hard to set up and the updates are ridiculous for roku.
No, I would not recommend this to a friendBad freaking tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv sucks big time you have to break your fingers trying to screw the legs on and the spectrum tv app is not even compatible or on it.
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first got it everything works now when I try to press the power button to turn tv on nothing Several press nothing until you hit the back of the remote tv won't come on.
No, I would not recommend this to a friendHorrible & NOT returnable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now not returnable and the sound or speakers having issues!!!!!!!!! This is very upsetting, piece of crap, DO NOT BUY!!!!!!!! I should’ve paid more for a better TV!!!!!!
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, Jason. I am sorry to hear that you are experiencing all of these issues with your product. If Best Buy can no longer help, please contact upper management at techsupport@westinghouseelectroonics.com and we can definitely assist you!
Poor product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of TV not so good. Poor packaging products coming out Not sure if this is a open box delivery or sealed. Need some explanation of this delivery. Thanks Sam
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! I am sorry to hear that our product didn't meet your standards. You may contact Best Buy directly to obtain further information regarding the packaging and delivery since the TV came directly from their store's inventory. If you are still within the store's warranty, you may return/exchange your product.
dissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it came with a damaged screen so that was quite inconvenient because now i have to go to the store and get it exchanged
No, I would not recommend this to a friendYou Get what you pay for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pick a different TV. I get constant buffering, and only a semi sharp picture. I figured this out about the time 30 days had gone by or I would have exchanged it.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! I am sorry to hear that you are having plenty of inconveniences with your product but would like to help! Please contact our upper management at techsupport@westinghouseelectronics.com and you will receive further assistance!
Don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of crap. No printed instructions. Onscreen settings offer no help.
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work over half the time. Sound is always delayed. Have to hook up roku box to watch anything. What isbthe poimt of a roku tv?
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! I am sorry to hear that you are experiencing issues with your product. Thank you for bringing this to our attention and we want to help make things right. If you are still within the store's warranty period, you are able to still return/exchange. If you are no longer within the store's warranty, please contact our upper management at techsupport@westinghouseelectronics.com and we will further assist you.
Don’t buy Westinghouse Smart TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is garbage,barely 18 months old won’t work Of course no factory or store warranty available
No, I would not recommend this to a friendBad quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst company Westinghouse is really waste no Bluetooth no channels are working. They are not even taking it back never buy it.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! I am sorry that our product didn't meet your expectations but I would like to help further. Have you tried contacting our customer support team or you've only tried with Best Buy? if you haven't contacted us, please do so at techsupport@westinghouseelectronics.com
Glitching
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this TV for 5 months and it started glitching. Hopefully the extended warrantee will cover a new one.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! Yes, if you purchased extended warranty with Best Buy, they should be able to assist you with an exchange of your product.
Westinghouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is the worst tv the sound is always off you need to keep adjusting it plus the tv keeps downloading is the worst
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! I am sorry that our product didn't meet your expectations. Have you tried checking your internet and doing a speed test to make sure it's performing at the speed you got you package for? Sometimes- depending on the location, you might need an extender for the internet- especially if you live in a big home. You can definitely contact customer support team at 1-800-701-0680 and try a fee troubleshooting steps!
Doesn’t buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful!! Wouldn’t even give it one star! Tv continues to reset itself constantly! Unusable and waste of money!
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate it! Went dead after 2 months! Do not buy this! They didn't even try to replace it!
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, Mickey. We are sorry to hear about this but we definitely want to help. Please contact our upper management at techsupport@westinghouseelectronics.com for further assistance.
Don’t recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It freezes all the time. Netflix will not work. Even I try to turn up the volume it lags.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello, Khala! Will Netflix not work due to a login issue, connectivity, or the app doesn't want to open/load? Please contact our customer support team at 1-800-701-0680. You will be assisted with troubleshooting steps to help rectify any issues you may have. If the troubleshooting steps doesn't rectify the issue, you may return/exchange your product at the store if it's still within warranty or we can further assist you on that as well.
Hisense 55 inch roku tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv stopped working to update all the tiem didn’t even have the tv 6 months !!
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! I am sorry to hear what you are experience with your product, however, Westinghouse and Hisense are two different brands. If your review was meant for Hisense, we won't be able to assist you. Please remove this from our Westinghouse product and contact Hisense directly regarding your issue.
Westington tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I opened the box to set up the tv down on the bottom there was a crack
No, I would not recommend this to a friendSo not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It freezes often, and will restart in the middle of a movie or show.
No, I would not recommend this to a friend