Customer Ratings & Reviews
- Model:
- WR42FX2002
- SKU:
- 6431108
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the picture quality, price, and easy setup of the 42" Class Full HD Smart Roku TV. They appreciate the excellent picture quality, find it to be a great value for the price, and mention that it is easy to use. However, customers are negative about the freezing issue, remote control, volume, durability, and slowness of the TV. They complain that it freezes or shuts down unexpectedly, the remote does not work properly, the volume is low, it is not durable, and it can be slow at times.
This summary was generated by AI based on customer reviews.
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dead pixel dead center of the screen. Don’t waste your time or money
No, I would not recommend this to a friendjunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first tv was cracked--not happy with your staff very unprofessional!
No, I would not recommend this to a friendPut more and get something better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound Quality. Has it all the way up. Get your money worth
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, Mzpisces89. I am sorry to hear that you are displeased with your product and that it didn't meet your expectations. We would like to assist you further with this issue- please contact our upper management at techsupport@westinghouseelectronics.com
Junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second tv of the same brand both broken in a year don’t not buy
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, Bestbuyer2. I apologize that the product wasn't to your expectations. If you would like to voice your concerns and receive further assistance, please contact our upper management at techsupport@westinghouseelectronics.com
Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came broken. When I turned it on the screen was broken.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! I am sorry to hear that your product is damaged. If you just bought your product, you can definitely exchange it with Best Buy!
Horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible worst tv ever!!! Do not recommend at all!
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! I am sorry to hear that you are displeased with our product. We would like to know further details about your issue. Please contact us at techsupport@westinghouseelectronics.com.
- Pros mentioned:Smart tv
Thoughts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great quality tv to be completely honest. Only got a newer one because I was due for an upgrade.
I would recommend this to a friend - Pros mentioned:Picture quality
Very Impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, I bought it at a reasonable price. This is my 3rd ROKU TV, first one with the Westinghouse branding. The other two are 32" TCL which I am happy with. Set-up was quick and easy as expected. Connected to my Wi-Fi with no problems. Picture quality is excellent with the 1080p resolution. The colors are vibrant and contrast is good with deep blacks. No dead pixels and the screen is evenly lit edge to edge. Sound output is good but I use a Vizio sound bar. Very pleased so far.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture, easy setup. Great for price. It is everything and more that I wanted
I would recommend this to a friend - Cons mentioned:Volume
Don’t buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv ever! The volume change from 6-7 is ridiculous. 6 is a whisper and 7 it’s blaring and my neighbors can hear the tv. It freezes or shuts down out of nowhere pretty regularly and the remote is super unresponsive. Will never buy this brand ever again. Purchased this in 2021. Have a tv from 2016 that is way better.
No, I would not recommend this to a friend - Cons mentioned:Lag
Lag, stall, and dump...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, it has stellar video and audio, BUT... it randomly lags in the craziest way! The captions will jump ahead, the audio will keep playing, and the video falls behind... ALL AT THE SAME TIME! This has happened on multiple apps: Netflix, Peacock, and Disney. And it has happened, even after the TV was factory reset *and* all updates have been applied. I can't forget the most annoying thing about it all. If you try to pause the TV, or back out of the program, the whole set will lock up until it resets itself and turns itself on at the Roku screen, where it sits for an eternity. It started when the TV was about two months old, and it's only gotten worse (now that I'm just past the one-year warranty deadline). This is the only Westinghouse product I'll ever buy...
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hello! We are sorry to hear that you are not pleased with the product. We could definitely assist you and want to make things right and if you haven't, please contact us at techsupport@westinghouseeletcronics.com
- Pros mentioned:Picture quality
Great Tv for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is clear sound is awesome... i know speakers would better but they sound good to me
I would recommend this to a friend - Cons mentioned:Ethernet port
Misleading Specs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Misleading specs stating there is an ethernet port, when there is not. Just bought this an hour ago specifically for the fact it stated it had an ethernet port, which it doesn't. Now I cannot stream on this tv, as I can only use a direct connection with my netetwork. Highly disappointed. Purchased at the Canton, GA location.
No, I would not recommend this to a friend Don't Walk, Run Away from Westinghouse TVs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Westinghouse is the absolute lowest quality TV brand. Our daughter ignored the independent reviews and bought one because of the price. It worked for about 10 days and then the sound started going out. Spend a few extra bucks and get at least an Insignia or Samsung. Shame on Best Buy for using these as their low cost promo...they're low priced for a very good reason.
No, I would not recommend this to a friendAvoid Westinghouse at all costs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid Westinghouse at all costs. I bought the 50 inch version of this tv and it had lines through it and dead pixels in less than two months. The Westinghouse warranty is horrible and will not replace this tv. They make it very hard to even get a refund. Horrible company and horrible product.
No, I would not recommend this to a friendTV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality. Cheap materials. Exchanged one and returned the second one. Can be damage when assembling.
No, I would not recommend this to a friend