Customer Ratings & Reviews
- Model:
- WR50UX4210
- SKU:
- 6489042
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 50" 4K UHD Smart Roku TV with HDR as having excellent picture quality and ease of use, frequently praising its value for the price. Many appreciate the built-in Roku system and the TV's lightweight design. A small number of users expressed some minor concerns about the remote control.
This summary was generated by AI based on customer reviews.
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this one on discount. Screen quality lags behind the higher end brand. Roku software is slow.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We sorry to hear about the issues you're facing with your TV. Please reach out to our customer service team at support@westinghouseelectronics.com or 800-701-0680 for assistance
Very Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used the TV for 2 weeks and I noticed the screen keeps getting darker and lighter constantly, I was told by the store that I only have a 15 day return which I thought wasn't fair, very unhappy with my purchase, I chose Westinghouse thinking it was a good brand name but this have changed.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Thank you for bringing this issue to our attention. We apologize for any inconvenience you have experienced with your TV. We understand your frustration regarding the return policy, and we apologize for any confusion. We would like to resolve this matter for you as soon as possible. Please provide us with your contact details and any additional information about the issue so that we can assist you further. We value your satisfaction and aim to ensure a positive experience with our products. We kindly ask you to reach out to our customer service team at 800-701-0680 or visit https://westinghouseelectronics.com/support/contact/.
Not a fan of Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first and last Roku tv. My wireless connection disconnects when I power off the tv
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Please don't hesitate to contact Westinghouse Electronics Support for assistance at 800-701-0680 or email us at Support@westinghouseelectronics.com. We're here to help and resolve any issues you may be facing. Thank you for bringing this to our attention, and we appreciate your feedback.
TV Bent and Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure it'd be a fine TV if it wasn't BENT in half. I drove over two hours round trip to pick it up just to get it home and see that the TV looked like it got hit by a truck. Huge waste of my time and gas money. I like Best Buy, but I'm extremely disappointed and will now be shopping elsewhere for my new TV
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Please don't hesitate to contact Westinghouse Electronics Support for assistance at 800-701-0680 or email us at Support@westinghouseelectronics.com. We're here to help and resolve any issues you may be facing. Thank you for bringing this to our attention, and we appreciate your feedback.
this smart tv is bangin'
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this smart tv is bangin' , got a good deal on black friday sale, all the features u need dawg
I would recommend this to a friendgood tv for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we got this larger tv for my 89 year old father so he can see the tv better. very good tv for the price.
I would recommend this to a friendMaster
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for master bedroom, can see from anywhere in the room
I would recommend this to a friendWish I kept the box so I could return item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is dull, volume vibrates, if I didn't throw away the box I would have returned the TV.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Thank you for your feedback. We're sorry to hear that you're experiencing issues with the picture quality and volume vibration of your TV. We understand your frustration, and we apologize for any inconvenience caused. If you're still within the return period and have the necessary documentation, we recommend reaching out to our customer support team for assistance with a possible return or troubleshooting. They will be able to provide you with the appropriate solution based on your specific situation. We kindly ask you to reach out to our customer service team at 800-701-0680 or visit https://westinghouseelectronics.com/support/contact/.We appreciate your feedback and apologize for any inconvenience this may have caused.
Westinghouse TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice smart tv and the price was unbeatable….Would definitely recommend
I would recommend this to a friendGood quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A quality TV, nice screen view easy to operate!!!!!
I would recommend this to a friendDecone john
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still in the box but I do believe it a good tv I got it at a great deal
I would recommend this to a friendLemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this TV. I payed someone to pick up and assemble for me. After set up it did not turn on. Having bought the extended warranty I believed it would be simple...have the geek squad come to replace. Welcome to the real world...I have to pay someone again to return. Question is, should I buy the same one again???
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi Elma
Sorry to of the issues you're experiencing with your 50" 4K UHD Smart Roku TV from Best Buy. May I suggest our tech support for assistance or troubleshooting? They can be reached at Customer Service: +1 (800) 701-0680 or also online at https://westinghouseelectronics.com/support/ where you can submit a form for assistance. Best Regards
Great deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift. The price was right and so far no complaints
I would recommend this to a friendNot bring the google application
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed because it does not bring the Google application
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Roku has its own operating system, so there's no framework to include Android-based apps. You can only install apps — or channels — that are made specifically for Roku.
Terrible product and customer service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The “smart” tv failed to update, and no longer works after 3 months. Customer service through Westinghouse is so slow you may end up waiting half of the year for them to honor it.
No, I would not recommend this to a friendgreat tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome tv at a great price. love the built in streaming device
I would recommend this to a friendDamaged Goods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item arrived damaged and had to return. The outside of the box looked like it had been grabbed by something that squashed into the display. Very disappointed because it took more than two weeks to arrive in its damaged condition.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Please return to retailer for assistance. if you surpass return period please reach WE support at 800-701-0680
Great tv for the price.!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart roku tv with a lot of apps to watch moves…..
I would recommend this to a friendBrand response from WestinghouseElectronics
Posted .Thank you so much for taking the time to leave such a positive review!
Amazing deal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a 50” smart TV!!! Amazing deal!!!!
I would recommend this to a friendDisappointed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased as a deal of the day and had to return because came in broken. Very disappointed they didn't honor price and reorder me another one especially since i am a long time customer who purchases alot from Best Buy
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Please contact our support center for assistance at 800-701-0680 or support@westinghouseelectronics.com