Customer Ratings & Reviews
- Model:
- WR50UX4019
- |
- SKU:
- 6364541
Customer reviews
Rating 4.5 out of 5 stars with 1667 reviews
(1,667 customer reviews)Rating by feature
- Picture Quality4.2
Rating 4.2 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, price, and Roku of the 50" Class LED 4K UHD Smart Roku TV. Many customers commented on the great picture quality and clear image. Customers also appreciated the simple setup process and the affordability of the TV. Additionally, many customers mentioned that they enjoy using Roku. However, there are some concerns about the remote control, screen issues, short lifespan, color, and durability. Some customers reported issues with the remote control, while others experienced screen jumping or color washout. There were also a few complaints about the TV's short lifespan and durability.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Screen problems
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one year and eight months, this tv started to have screen problems, images jumping from the top and the middle of the screen, not really happy with this purchase
No, I would not recommend this to a friendRated 3 out of 5 stars
Pretty decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv itself is easy to set up and come fully loaded with apps which is nice. The picture is pretty average. My issue is the sound, the sound has a echo to it and it’s not very loud. Overall you get what you pay for so can’t complain.
I would recommend this to a friendRated 3 out of 5 stars
Good, but……
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good tv. But, after a year mine started showing a vertical red line which I was told cannot be fixed by the average tv repair guy. Tv still works, but that’s a downer for me.
No, I would not recommend this to a friendRated 1 out of 5 stars
display defect -- alternates normal & black
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my 3rd Westinghouse because I believed Westinghouse was still a good brand, but I've had two problem TVs out of the three, and I do NOT recommend this TV, maybe not even Westinghouse. I bought this TV in late Nov. 2019 and had no problems initially. Unfortunately, because I travelled out-of-state for about half of 2020, what I had observed as a rare, occasional power "hiccup" rather than a TV defect has now proved to be a TV defect the whole time. The problem is that the displays normal for a bit, then randomly go black (sort of smeared blackish-gray), then alternates this way until I unplug, wait 30 seconds, then replug. This problem would only occur about once per month initially; then frequency increased to the point that, now, I'm lucky if I don't have to unplug-replug every 30 minutes! This is my only TV! I wish I had contacted Westinghouse early on (during warranty period), but other posts make clear that shipping cost makes the warranty useless. Fyi, the wireless went out on the previous Westinghouse, but I was on cable, so no wifi was just an inconvenience until I decided to "cut the cord". Now this. WHAT HAPPENED TO YOU, WESTINGHOUSE? I USED TO BELIEVE IN YOUR BRAND.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, Veritas. I extremely apologize for all of the issues you have encountered with our product. For further assistance, please contact our upper management at techsupport@westinghouseelectronics.com
Rated 3 out of 5 stars
TV very difficult to set up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV off Deal of Day at a great price , I got 2 but I try to set it up and I couldn’t get the local channels so I very upset with it right at the moment until I can get some one to help me
I would recommend this to a friendRated 3 out of 5 stars
Not smart but screen is great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told it was a smart tv but it only included Netflix. I needed to comnect my alexia to make it fully smart. The screen quality is great but the sound is terrible
I would recommend this to a friendRated 1 out of 5 stars
Don't buy this tv!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad experience with Westinghouse branded tv. After only 4 months of use a red line started to appear vertically on the screen. Luckily I had it covered under manufacturer warranty. Unfortunately you've to bear the expenses for recycling/if you wanna send it to the manufacturer and all the hassle of doing this. Dont ever buy these cheap TVs
No, I would not recommend this to a friendRated 3 out of 5 stars
Westinghouse Roku
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not install the tv yet. I read a lot of negative comments. The one I don’t like is that you have to subscribe to Roku service before you can even use the tv.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good TV.... not happy about lack of mount screws
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just my luck or does this TV come with four mount screws that fit the back of the TV? Now I have to go shopping and guess size of screw to fit back of TV. Seems a bit odd.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
I would NOT buy this tv again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First I had to pay 69.99 to activate tv before you use remote! Secondly I could not watch any movies on on roku thus I had to buy an amazon fire stick! Thirdly remote has a Hulu bottom which you can’t not activate even if you have an Hulu account. Basically I use remote to turn on tv only. I would NOT recommend this tv or any roku device! I wished I had returned tv! Roku support was NO help at all (a useless phone call)
No, I would not recommend this to a friend Rated 3 out of 5 stars
Its ok!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty good just to have real quick. Not bad but also not the best. Just good enough while you save up for your dream tv.
I would recommend this to a friendRated 3 out of 5 stars
Dissappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot get audio and video to match. It seems to match 50% of the time also tuner is not very strong, have to scroll thru channels several times for it to find channels.
No, I would not recommend this to a friendRated 3 out of 5 stars
Alright
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one we had was broken as soon as we took it out of the box. Returned it and got a second one. This one has worked fine for us ever since.
I would recommend this to a friendRated 3 out of 5 stars
Mehh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really have to boost up the backlight and brightness. The TV is really just OK. Got it for 199. You get what you pay for...get the Insignia, TCL, or Hisense.
No, I would not recommend this to a friend- Pros mentioned:Price
Rated 2 out of 5 stars
Save your money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for 50” TV. Bought for college dorm. Wouldn’t connect to internet so had to return.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HDR has brightness issues and is too dark for daytime viewing. I passed on Westinghouse this Black Friday as this tv was a meh.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV ever. Had it a couple months and one day it wouldn’t turn on. Tried resetting, all the different tricks other people have done and nothing. We called the company and they wanted us to ship it back and we had to pay for that which was $100. TV cost $200 on sale so there was no point. Went and bought a TCL TV instead.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not a good buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok TV. Picture quality isn't great bought it for my mother room wasn't the good decision
No, I would not recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
Horrible product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t have a great picture in it like it says on the box. The remote keeps going in and out. Sometimes the buttons don’t work on the remote and I have to keep changing the batteries in the remote periodically! I wish I could return this product because it wasn’t worth the money at all.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, Ciacia! I am sorry to hear that you are having issues with your product and that it wasn't up to your expectations. If you are still within the store's warranty, you could still return product and exchange it for a new one. If it's been past the store's warranty, please contact our upper management at techsupport@westinghouseelectronics.com to receive further assistance.
Rated 3 out of 5 stars
Did not use - returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use, returned item. For the price we found a comparable category that has the newer eARC.
No, I would not recommend this to a friend















