Customer Ratings & Reviews
- Model:
- WR50UX4019
- SKU:
- 6364541
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, price, and Roku of the 50" Class LED 4K UHD Smart Roku TV. Many customers commented on the great picture quality and clear image. Customers also appreciated the simple setup process and the affordability of the TV. Additionally, many customers mentioned that they enjoy using Roku. However, there are some concerns about the remote control, screen issues, short lifespan, color, and durability. Some customers reported issues with the remote control, while others experienced screen jumping or color washout. There were also a few complaints about the TV's short lifespan and durability.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Screen
Your TV is trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen freezes constantly. This was a gift for someone who now put their old TV back up since this one is complete trash.
No, I would not recommend this to a friend Very difficult to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I are pretty tech savvy, and it has been a challenge to learn how to use this TV and it's features.
No, I would not recommend this to a friendDo NOT buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the TV on Saturday, 11/14. Had it professionally mounted on Monday was perfect. Turned tv on Tuesday morning yellow vertical line down the left side of the screen was still able to watch the tv. Turn the tv on today no picture only sound. Trash! Taking back to the store and getting my money back.
No, I would not recommend this to a friendPoor is a compliment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 TVs later- we needed up going to PC Richards and getting a completely diff TV. We reached our max of replacement TVs. We ordered 2 TVs and both came defective and cracked. We got them replaced and the second set came defective and cracked. Got them replaced and both came defective and cracked. Terrible experience. This happ in early June and I’m still waiting for my refund.
No, I would not recommend this to a friendFix tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hey I had my TV for a month and it started to get lines now its as big as a soda can call me at 4059260576 BC I need to talk to someone
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, Michael! I am sorry to hear that you are experiencing issues with your product but we are here to help. One quick question, have you tried returning the product back to Best Buy? If so and didn't receive the assistance you needed, please contact our customer support team at 1-800-701-0680 and we will be happy to assist you!
Don't buy this!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 2 days of setting up, I noticed the color (especially skin tones was horrible) and on the third day I got several, thin, blue vertical lines on the left side of the tv. I had this shipped to me and even with my extended warranty, I can't have someone come out because of the stupid virus. The only thing I can do is pack it up and return it to the store myself. Oh and the sound is really horrible especially if I use it through my sound bar.
No, I would not recommend this to a friendWestinghouse HDTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received broken TV with badly cracked screen. I was not offered a replacement option. This is not what I expected from a repetable business. Due to this really bad experience, I have no future plans to return to bestbuy.
No, I would not recommend this to a friendNot best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Visual wise it’s good. But the sound quality is not the best. Would have to add a sound bar to get it louder.
No, I would not recommend this to a friendNot a quality TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not that good it is not what I had expected the colors are off and the and it doesn't even have quality 4k image
No, I would not recommend this to a friend- Cons mentioned:Screen
Only buy if you plan to take it back.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had for ten days when the screen started to go out. Returning it this weekend.
No, I would not recommend this to a friend fair performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after few month use the screen started blurring out. Not up to the standards.
No, I would not recommend this to a friend4K and HDR doesn't guarantee good picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it on black Friday for 149.99, but unfortunately it's not worth it, the picture quality is bad, the colors are washed out, the blacks are more darker gray, the brightest is very low and the glass is very reflective, if the room is not 100% dark it will reflect.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Tv on sale during Christmas had great reviews, but less than a month volume stopped working. Luckily I bought the protection plan key purchase, because I didn’t have time to return it right away and Best Buy could not repair it so received full purchase in a Best Buy gift card. Remember to purchase Protection Plan it’s well worth the money.
No, I would not recommend this to a friendBad Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When we bought this tv the same night we mounted it to the wall. When we went to turn it on there was a huge black line going through the tv. The pixels in that part of the tv were totally not working. So we had to take it back. When we initially bought it we had to wait like 4 days for it to even get there. It was a huge inconvenience.
No, I would not recommend this to a friendNOT a Smart Tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no internet access, and I specifically asked that question! I was told it had all the functionality of a Smart Tv, but there is no browser access. It was three months before I had the tv set up, so it was too late to return it, or I definitely would have. I don’t use any of the installed apps, so I had to buy a separate box for streaming.
No, I would not recommend this to a friend- Pros mentioned:Roku
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the roku tv just don't like how.it sit and run sloq
No, I would not recommend this to a friend Disappointing at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technology just doesn't seem to be there for this product. The picture wasn't sharp at all. I wasn't surprised to see someone in line returning the same product. They said it looked like someone grabbed the screen at the corner too hard. Disappointing at best. Don't buy no matter how good of a deal it seems like.
No, I would not recommend this to a friend- Cons mentioned:Screen
TV came with a broken screen right out of the box.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broken screen returned to best buy next day junk to me
No, I would not recommend this to a friend As described. Good product !!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super value TV. The 2 Stars goes to Best Buy, super slow and delayed shipping.
I would recommend this to a friendDo not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my tv delivered on the 16th of July. Literally on the 29 it did not turn on at all any more. If you do purchase get it with warranty so you can get a refund back. Otherwise you will be stuck with a tv that don't work.
No, I would not recommend this to a friend