Customer Ratings & Reviews

Best Buy says that only TotalTech Premium subscribers are entitled to talk to Best Buy employees about returns, exchanges, or product support, so now I'm stuck with a TV that came with defects and Best Buy refuses to help solve the problem that they caused. I've ordered Westinghouse TVs before and they've been outstanding. Wanted to upgrade to the 55" and so I've had this TV for a few weeks only and there is an issue with the hardware. The screen flashes this yellow-blue-green series of lines up and down the left hand side of the screen constantly when TV is on, it seems to happen on all apps and services and devices (Switch, Blu Ray player) except for the Roku home screen. Wish I could take pictures of the issue but it flashes so rapidly it's nearly impossible. For context, if you're looking at the home screen, it is up and down the section more or less where the menu ends and the boxes of the apps begin, if that makes sense.

Good tv for the price. The picture is clear and the sound is good.

Great TV at an awesome price! The picture and sound are excellent! Best Buy came out, took our old 42 inch TV down and installed and set up our new TV. They did a great job!! Thanks and God bless <><

Pretty nice. Sound is fair and it came with the brightness all the way up. Price was right.

TV Slow when moving from TV to streaming programs.

After 16 months the screen shows green lines all over. It seems the manufacturer knew about defective units and made a deal with BB. I will avoid to buy electronics on sale at BB. Roku seems a nice app but it did not work on this tv. Absolute junk after 16 months.

DO NOT WASTE YOUR MONEY ON THESE TVS TGEY DO NOT LAST GO SAMSUGE OR APPLE!

Good tv so far. Colors are a little off. Played with them a little bit. Remote could be better.

I am happy I made this purchase. I had to get use to the functions. I was told by Support it was a large computer... Indeed. It was a great price for the wonderful TV.

Great quality for the price. Was about 340. Has a lot of roku channels with internet, free my dad loves them. Thank you. No issues yet and 1 month into the purchase.

The TV is great. We have Spectrum cable services, but didn't need an extra cable box because Spectrum streams with Roku.

This TV worked great! I enjoyed it, but for some reason the TV no longer worked for picture display. I can tell the TV options work as it "dings" when I press the remote buttons, but like I said: The picture display no longer works. The product only has 1 year of warranty with the manufacturer, and I've had it over 1 year and 1 month exactly. Makes me question how it conveniently malfunctioned a little over the year. I will see how much Geek Squad charges; I don't remember if I still have Geek Squad service. Unfortunately, I'm not impressed, make sure you purchase extended warranties and Geek Squad. I can't help but to think these things are programed to fail after warranties, it's just my opinion/ conspiracy theory. Also, the upload photos option keeps failing me saying: Sorry, the upload failed.

basic tv, not good not bad. Menu could be more intuitive.

Ok. Weird that my soundbar worked with some functions, but not all.

Bought the tv in march of 2023 and the screen went out in November 2024.

Great TV for the price. Very simple to set-up and all functions work as advertised.

Excellent service lots channels to watch. Kids and family programs Best smart tv 2022

Great TV, the built-in Roku it’s nice to have. This is the first time I’ve use the TV like this and I’m not disappointed

We are happy with this TV. The picture is very clear & the ROKU being incorporated into the TV is quite convenient.

Picture Dark on Some Shows. Beautiful picture on others. Missed return date by 7 days. Only 19 days available to return? Thought most consumers had at least 30 days.