Customer Ratings & Reviews
- Model:
- WR55UX4212
- SKU:
- 6489043
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 55" 4K UHD Smart Roku TV with HDR as having excellent picture quality and being easy to use at a great price. Many appreciate the built-in Roku functionality and its lightweight design. However, some users experienced issues with the screen and remote control, suggesting potential improvements in these areas. A few also mentioned concerns about the warranty process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Awesome TV and service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at an awesome price! The picture and sound are excellent! Best Buy came out, took our old 42 inch TV down and installed and set up our new TV. They did a great job!! Thanks and God bless <><
I would recommend this to a friend - Pros mentioned:Picture quality
Westinghouse TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price. The picture is clear and the sound is good.
I would recommend this to a friend - Cons mentioned:Screen
Absolute Junk. Throw away $350
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 16 months the screen shows green lines all over. It seems the manufacturer knew about defective units and made a deal with BB. I will avoid to buy electronics on sale at BB. Roku seems a nice app but it did not work on this tv. Absolute junk after 16 months.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, Marciano. We are sorry to hear about all of the issues you are having with your product. Although you bought your TV 16 months ago, our customer support team can still assist you with performing some troubleshooting steps to help rectify this issue. Please contact our team at 1-800-701-0680. Our team is available 24/7.
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice. Sound is fair and it came with the brightness all the way up. Price was right.
I would recommend this to a friend- Cons mentioned:Screen
Bad Tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to send the Tv back to the manufacturer in 3 months of having it. The screen went up. It took them over 2 months to refund me my money.
No, I would not recommend this to a friend - Cons mentioned:Remote control
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv so far. Colors are a little off. Played with them a little bit. Remote could be better.
I would recommend this to a friend - Pros mentioned:Price
A Plethora of Channels!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy I made this purchase. I had to get use to the functions. I was told by Support it was a large computer... Indeed. It was a great price for the wonderful TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Grear value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price. Was about 340. Has a lot of roku channels with internet, free my dad loves them. Thank you. No issues yet and 1 month into the purchase.
I would recommend this to a friend tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV Slow when moving from TV to streaming programs.
No, I would not recommend this to a friend- Pros mentioned:Roku
Bought this to avoid another cable box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great. We have Spectrum cable services, but didn't need an extra cable box because Spectrum streams with Roku.
I would recommend this to a friend Westinghouse 55' TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV worked great! I enjoyed it, but for some reason the TV no longer worked for picture display. I can tell the TV options work as it "dings" when I press the remote buttons, but like I said: The picture display no longer works. The product only has 1 year of warranty with the manufacturer, and I've had it over 1 year and 1 month exactly. Makes me question how it conveniently malfunctioned a little over the year. I will see how much Geek Squad charges; I don't remember if I still have Geek Squad service. Unfortunately, I'm not impressed, make sure you purchase extended warranties and Geek Squad. I can't help but to think these things are programed to fail after warranties, it's just my opinion/ conspiracy theory. Also, the upload photos option keeps failing me saying: Sorry, the upload failed.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We sorry to hear about the issues you're facing with your TV. Please reach out to our customer service team at support@westinghouseelectronics.com or 800-701-0680 for assistance.
Westinghouse - 55" 4K UHD Smart Roku TV with HDR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.basic tv, not good not bad. Menu could be more intuitive.
I would recommend this to a friendJust okay
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. Weird that my soundbar worked with some functions, but not all.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Thank you again for your review and for choosing our TV. We hope that despite the soundbar compatibility limitations, you continue to enjoy your TV for its other features and functionalities.
- Pros mentioned:Ease of use
Great TV on a budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Very simple to set-up and all functions work as advertised.
I would recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! We are so happy to hear that you are pleased with our product and that it has met your expectations. We appreciate your business and we hope we can continue to provide your electronic needs!
- Pros mentioned:Roku
2022 smart very smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service lots channels to watch. Kids and family programs Best smart tv 2022
I would recommend this to a friend - Pros mentioned:Roku
Great TV,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, the built-in Roku it’s nice to have. This is the first time I’ve use the TV like this and I’m not disappointed
I would recommend this to a friend - Pros mentioned:Picture quality
55" Westinghouse ROKU TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with this TV. The picture is very clear & the ROKU being incorporated into the TV is quite convenient.
I would recommend this to a friend - Cons mentioned:Screen
Poor quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv in march of 2023 and the screen went out in November 2024.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Picture Dark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture Dark on Some Shows. Beautiful picture on others. Missed return date by 7 days. Only 19 days available to return? Thought most consumers had at least 30 days.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We are sorry to hear about the experience you had with your TV. Please dont hesitate to reach out to our support team at 800-701-0680 or visit our website at https://westinghouseelectronics.com/support/ for assistance. We're here to help and resolve any issues you may be facing with your TV.
- Cons mentioned:Remote control
Do NOT buy this tv!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv last friday (08/19) with progressive leasing. We didnt pick it up until either Saturday or Sunday. Then we kept it in the box an extra day or 2. So Tuesday my bf opens the box (brand new. Not open box) and theres no remote, no legs, no manual. Just the tv and the power cord. He decides to put it up anyway without telling me. He sets it all up, everythingn seems fine but im mad about the remote and legs so I try contacting Best Buy and they say i have to call Progressive Leasing. Ok, whatever. Fast forward early this morning when i got off work around 5 am (08/26/22) we turn the tv on. My bf goes to youtube picks a video presses play and bam our screen goes out! We thought something was wrong with the youtube video at first, so he tries to go back… nope. Its our tv! Its never been dropped, nothing bumped into it. Literally nothing we did caused this. Its just defective. And im mad!!! For some reason it wont let me upload the picture!
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, Laci! We are sorry to hear about all of the issues you are encountering with our product and thank you for brining it up to our attention. First of all, we apologize for not receiving the help you needed with Best Buy. For the remote, legs, and manual, you are able to reach out to our team at 1-800-701-0680 or send an email to support@westinghouseelectronics.com and we are able to send all of those items to you free of charge. As for the screen going out, maybe the TV just needs a factory reset or possibly a software update, which we can assist with. Our team will provide you and assist you with troubleshooting steps to rectify this issue. Our team is available 24/7 so you can call anytime.