Customer Ratings & Reviews
- Model:
- WR55UX4212
- SKU:
- 6489043
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 55" 4K UHD Smart Roku TV with HDR as having excellent picture quality and being easy to use at a great price. Many appreciate the built-in Roku functionality and its lightweight design. However, some users experienced issues with the screen and remote control, suggesting potential improvements in these areas. A few also mentioned concerns about the warranty process.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Do NOT buy this tv!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv last friday (08/19) with progressive leasing. We didnt pick it up until either Saturday or Sunday. Then we kept it in the box an extra day or 2. So Tuesday my bf opens the box (brand new. Not open box) and theres no remote, no legs, no manual. Just the tv and the power cord. He decides to put it up anyway without telling me. He sets it all up, everythingn seems fine but im mad about the remote and legs so I try contacting Best Buy and they say i have to call Progressive Leasing. Ok, whatever. Fast forward early this morning when i got off work around 5 am (08/26/22) we turn the tv on. My bf goes to youtube picks a video presses play and bam our screen goes out! We thought something was wrong with the youtube video at first, so he tries to go back… nope. Its our tv! Its never been dropped, nothing bumped into it. Literally nothing we did caused this. Its just defective. And im mad!!! For some reason it wont let me upload the picture!
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, Laci! We are sorry to hear about all of the issues you are encountering with our product and thank you for brining it up to our attention. First of all, we apologize for not receiving the help you needed with Best Buy. For the remote, legs, and manual, you are able to reach out to our team at 1-800-701-0680 or send an email to support@westinghouseelectronics.com and we are able to send all of those items to you free of charge. As for the screen going out, maybe the TV just needs a factory reset or possibly a software update, which we can assist with. Our team will provide you and assist you with troubleshooting steps to rectify this issue. Our team is available 24/7 so you can call anytime.
- Cons mentioned:Remote control
Decent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are no physical controls so better not lose the remote. Add some buttons. Come on man.
I would recommend this to a friend Westinghouse TVs last
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Westinghouse I’ve purchased and it’s better than the one I got 10 years. The screen resolution is better than my 70inch Vizio. It’s not a widely recognized brand but I’m glad they are making a comeback and with quality.
I would recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! We are so happy to hear that you are pleased with our product and that it has met your expectations. We appreciate your business and we hope we can continue to provide your electronic needs!
- Pros mentioned:Picture quality
55inch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went from a 40 to 55 inch what a difference the picture sound is good quality
I would recommend this to a friend - Pros mentioned:Picture quality
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a tv to complete my game room. Perfect size.
I would recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, JLH94. We are happy and pleased to know that our product met your expectations! We appreciate your business and hope we can continue to provide your electronic needs!
Will not last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted just 2 years and 3 months. Just enough to make it out of warranty. Stay away from Westinghouse.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Westinghouse TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at a great price! Picture is good! Perfect for our needs!
I would recommend this to a friend - Pros mentioned:Picture quality
WooHoo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, excellant price. Delivery great. I❤️Best Buy
I would recommend this to a friend Failed in 3 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good image but failed in 3 months. Good customer support, provided refund
No, I would not recommend this to a friendFive Star only applies when Working. Worked 11 mo
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV did not last one year worked only 11 months
No, I would not recommend this to a friendFrustrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV would not turn on after 2 months. Also, sometimes when I changed a channel the sound would not start for a few seconds.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Sorry to hear about the issues youve encountered with your TV. Its important to us that you enjoy a seamless viewing experience. Please reach out to our dedicated support team at support@westinghouseelectronics.com or 800-701-0680.
Westinghouse Electronic is not a good product!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is not a good product at all. I puchase this TV in Jan 2023 and it completed went out. This TV only last for one year and one month. This was a brand new TV... out the box and last for one year and one month. I am very disappoint with Best Buy selling this Brand of Electronic and Westinghouse as well.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Nice tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My parents needed a smart tv that was easy to navigate this sis the trick
I would recommend this to a friend - Cons mentioned:Screen
Waste of $300
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute worse TV ever. We purchased it on July 2nd and we are here, not even two months later and the screen went out. Lines all over the screen. Absolute waste of $300.00. Really disgusted with the money I spend on this TV and how quickly it went out. We don’t even watch it that often. It was more for our son to watch a couple of shows. Thoroughly disgusted with this purchase and quality of this TV.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, Texanforlife. We are sorry to hear about the issues you are having with your product! We would love to help and make this right by assisting you further and trying to rectify this issue! If you could please reach out to our customer support team at 1-800-701-0680 or send an email to support@westinghouseelectronics.com. Also please know that you could return the TV for a replacement with Best Buy.
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly…. This Took a dump after only a year of use.
No, I would not recommend this to a friend- Cons mentioned:Screen
The tv only worked for 4days before it without
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a decent tv but didnt work long before the screen without
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Sorry to hear about your experience. If you are under 15 day of purchase please return to Best Buy for assistance. If you have exceeded this grace period our support agent are here for assistance at 800-701-0680 if needed.
Less than a year
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color distortion within a year and was not even used that often. The price was great, but shouldn’t have been this quick to die.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! We are sorry to hear that you are having issues with the color! Have you tried adjusting the settings to your liking? The TV has picture settings where it allows you to change the way it looks. Unless you have already tried that and it's more of an internal issue? Please contact our customer support team at 1-800-701-0680 so that you can be given a few troubleshooting steps to help rectify this issue.
- Pros mentioned:Picture quality
Cuts off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly cuts it self off and on. Great picture but won’t stay on.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .For any further assistance or support, we encourage you to reach out to our service center at 800-701-06880 or via email at support@westinghouseelectronics.com. Our dedicated customer service team will be more than happy to assist you and address any concerns you may have.
TV fine, Roku awful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is fine, about what I’d expect. Roku however is the scourge of my existence.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We are sorry to hear about the experience you had with your TV. Please dont hesitate to reach out to our support team at 800-701-0680 or visit our website at https://westinghouseelectronics.com/support/ for assistance. We're here to help and resolve any issues you may be facing with your TV.
Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv broke and never changed my tv went to two store and nothing
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We're sorry to hear about the trouble you've encountered with your TV. We apologize for the inconvenience caused. To assist you further, we kindly request you to provide us with more details about the issue you are facing. Alternatively, if you have already visited two stores and were unable to find a solution, we recommend reaching out to our customer support team directly. They will be able to provide you with the necessary assistance and guidance to resolve the issue with your TV. We appreciate your patience and cooperation in resolving this matter. We kindly ask you to reach out to our customer service team at 800-701-0680 or visit https://westinghouseelectronics.com/support/contact/.