Customer Ratings & Reviews
- Model:
- WR55UX4212
- |
- SKU:
- 6489043
Customer reviews
Rating 4.3 out of 5 stars with 461 reviews
(461 customer reviews)Rating by feature
- Picture Quality4.4
Rating 4.4 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 55" 4K UHD Smart Roku TV with HDR as having excellent picture quality and being easy to use at a great price. Many appreciate the built-in Roku functionality and its lightweight design. However, some users experienced issues with the screen and remote control, suggesting potential improvements in these areas. A few also mentioned concerns about the warranty process.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Broke in 1 year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted only one year and now it’s broke I wish I listened to what ppl said on the reviews
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it yesterday got it home unpacked set up and it went into set up mode and then updated the tv on line. Then it would jot stay on. Just keeps turning on and off. I will be returning it today. We will see what happens.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Sorry to hear of your auto operating. Please reach out service center at 800-701-0680 for assistance.
Rated 1 out of 5 stars
Waste.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It literally blacked out 10 hours after purchase. It did t make it through the first night. Turned it off after setup for the night and it never turned on again. Waste of time and money hauling it.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We sorry to hear about the issues you're facing with your TV. Please reach out to our customer service team at support@westinghouseelectronics.com or 800-701-0680 for assistance
Rated 1 out of 5 stars
Junk would be a compliment
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to swap it out first week … and since it was delivered, I had to jam it into the car to drive it back to the nearest store. Should have just dumped it out at the street on trash day.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, RonThomasFSU. We are sorry to hear that you had to get a replacement TV within the first week. I hope the new Tv has been working well for you and with no issues- we are glad Best Buy was able to help. If you would like to further elaborate about your experience, you can do so at techsupport@westinghouseelectronics.com
Rated 1 out of 5 stars
Westinghouse Tv 55 inch,
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this TV day one no images,no sound, crazy, if you’re lucky you can fine a good one, but not recommended it to anyone
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! we are sorry to hear about all of the issues you are having with this product. Since you jus purchased your product, Best Buy should be able to assist you with no issues and provide you a replacement TV. If you are not able to get assistance from Best Buy, please contact our upper management at techsupport@westinghouseelectronics.com
Rated 1 out of 5 stars
No good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Feb of 2023 and picture stopped working today.
No, I would not recommend this to a friendRated 5 out of 5 stars
Sweet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv great color and has everything I needed
I would recommend this to a friendRated 1 out of 5 stars
Bummed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Westinghouse is generally a good brand but since this Tv didn’t I couldn’t tell . I’ve bought many items over the years that were wonderful , this TV not so much .
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Thank you for your response. We appreciate your previous positive experiences with Westinghouse products and understand that your recent experience with the TV has left you disappointed.
We apologize that the TV did not meet your expectations and did not reflect the quality you have come to associate with the Westinghouse brand. We strive to deliver reliable and high-performing products consistently, but unfortunately, there can be instances where certain products may fall short. To address the problem, we recommend reaching out to our customer service at 800-701-0680 or visiting our support website at https://westinghouseelectronics.com/support/. Our dedicated support team will be able to provide you with the necessary assistance and help resolve the issues you are experiencing.
Rated 1 out of 5 stars
Westinghouse tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work.I contacted Westinghouse and the representative admitted they have problems with this tv so we decided on another brand
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi! We are sorry to hear that your product didn't work for you. Since you did contact our customer support team already, we would like to know further about your issue and provide you with a solution. Please send an email to our upper management at techsupport@westinghouseelectronics.com and please include your case number, name, and phone number.
Rated 1 out of 5 stars
Leave me alone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 7th time you have emailed me begging for a review. If somebody doesn’t respond after the second time, just leave them alone.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We sorry to hear about the issues you're facing with your TV. Please reach out to our customer service team at support@westinghouseelectronics.com or 800-701-0680 for assistance
Rated 1 out of 5 stars
Save your money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t connect to any Bluetooth device Worked for less than a year. 10.5 months. Absolute junk Also limited to apps you can download
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We apologize for the inconvenience you have experienced with your Bluetooth device. We understand your frustration and we are here to assist you. Please contact our service center for assistance by 800-701-8060
Rated 1 out of 5 stars
Came broken
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came broken. Do not buy the geeksquad, they will not be able to help you for the entire 1st year of the manufacture warranty
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Sorry to hear about your experience. Our support agent are here for assistance at 800-701-0680 if needed.
Rated 5 out of 5 stars
Nice Value Brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value TV. Good features and decent picture quality.
I would recommend this to a friendRated 1 out of 5 stars
55 inch not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted a month won’t turn on now.. and now I have to go thru the manufacture see wat the problem is
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We sorry to hear about the issues you're facing with your TV. Please reach out to our customer service team at support@westinghouseelectronics.com or 800-701-0680 for assistance
Rated 1 out of 5 stars
Westinghouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this TV in june of last year and it alreafy messing up it has lines running across the screens
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Sorry to hear of your auto operating. Please reach out service center at 800-701-0680 for assistance.
Rated 5 out of 5 stars
Take two, they're small, lol
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So good, I bought another, and the price was right.
I would recommend this to a friendRated 1 out of 5 stars
Best Buy Westinghouse tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PLEASE DO NOT BUT THIS PRODUCT. It has only been a month. They are refusing to fix it.
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .We apologize for any inconvenience this has caused. We recommend contacting our Westinghouse Electronics Support team directly at Support@westinghouseelectronics.com or by phone at 800-701-0680.
Rated 3 out of 5 stars
Its Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality goes up and down , suring prograns and comnercials
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, Bella. We are sorry to hear about the issues you are having with your volume. Is there a sound bar connected to your TV? Or are you using a device such as Apple TV to watch your shows? Or is this strictly coming from the TV itself? We can definitely look into this further and try to find a solution. Please give us a call to 1-800-701-0680 or send an email to support@westinghouseeletcronics.com
Rated 1 out of 5 stars
55 Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was crack and broken I would never get anything delivered again
No, I would not recommend this to a friendBrand response from WestinghouseElectronics
Posted .Hi, MonteT. We are sorry to hear that your TV was delivered damaged. Since you just purchased this TV, Best Buy should be able to assist you and provide you with a replacement with no issues. If for some reason they are not able to assist you with this matter, please contact our upper management at techsupport@westinghouseelectronics.com
Rated 3 out of 5 stars
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sdmfjdg jnsk'ng'nsek' anrjsk';me ;lzxd;fmaerp' h mdrg;m
I would recommend this to a friend












