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Customer Ratings & Reviews

Your price for this item is $87.99
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The comparable value price is $439.99

Customer reviews

Rating 4.3 out of 5 stars with 461 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the 55" 4K UHD Smart Roku TV with HDR as having excellent picture quality and being easy to use at a great price. Many appreciate the built-in Roku functionality and its lightweight design. However, some users experienced issues with the screen and remote control, suggesting potential improvements in these areas. A few also mentioned concerns about the warranty process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 461 reviews
  • Rated 1 out of 5 stars

    Broke in 1 year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted only one year and now it’s broke I wish I listened to what ppl said on the reviews

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it yesterday got it home unpacked set up and it went into set up mode and then updated the tv on line. Then it would jot stay on. Just keeps turning on and off. I will be returning it today. We will see what happens.

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Sorry to hear of your auto operating. Please reach out service center at 800-701-0680 for assistance. westinghouseelectronics

  • Rated 1 out of 5 stars

    Waste.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It literally blacked out 10 hours after purchase. It did t make it through the first night. Turned it off after setup for the night and it never turned on again. Waste of time and money hauling it.

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      We sorry to hear about the issues you're facing with your TV. Please reach out to our customer service team at support@westinghouseelectronics.com or 800-701-0680 for assistance westinghouseelectronics

  • Rated 1 out of 5 stars

    Junk would be a compliment

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to swap it out first week … and since it was delivered, I had to jam it into the car to drive it back to the nearest store. Should have just dumped it out at the street on trash day.

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Hi, RonThomasFSU. We are sorry to hear that you had to get a replacement TV within the first week. I hope the new Tv has been working well for you and with no issues- we are glad Best Buy was able to help. If you would like to further elaborate about your experience, you can do so at techsupport@westinghouseelectronics.com westinghouseelectronics

  • Rated 1 out of 5 stars

    Westinghouse Tv 55 inch,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this TV day one no images,no sound, crazy, if you’re lucky you can fine a good one, but not recommended it to anyone

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Hi! we are sorry to hear about all of the issues you are having with this product. Since you jus purchased your product, Best Buy should be able to assist you with no issues and provide you a replacement TV. If you are not able to get assistance from Best Buy, please contact our upper management at techsupport@westinghouseelectronics.com westinghouseelectronics

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Feb of 2023 and picture stopped working today.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv great color and has everything I needed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bummed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Westinghouse is generally a good brand but since this Tv didn’t I couldn’t tell . I’ve bought many items over the years that were wonderful , this TV not so much .

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Thank you for your response. We appreciate your previous positive experiences with Westinghouse products and understand that your recent experience with the TV has left you disappointed.

      We apologize that the TV did not meet your expectations and did not reflect the quality you have come to associate with the Westinghouse brand. We strive to deliver reliable and high-performing products consistently, but unfortunately, there can be instances where certain products may fall short. To address the problem, we recommend reaching out to our customer service at 800-701-0680 or visiting our support website at https://westinghouseelectronics.com/support/. Our dedicated support team will be able to provide you with the necessary assistance and help resolve the issues you are experiencing. westinghouseelectronics

  • Rated 1 out of 5 stars

    Westinghouse tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work.I contacted Westinghouse and the representative admitted they have problems with this tv so we decided on another brand

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Hi! We are sorry to hear that your product didn't work for you. Since you did contact our customer support team already, we would like to know further about your issue and provide you with a solution. Please send an email to our upper management at techsupport@westinghouseelectronics.com and please include your case number, name, and phone number. westinghouseelectronics

  • Rated 1 out of 5 stars

    Leave me alone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 7th time you have emailed me begging for a review. If somebody doesn’t respond after the second time, just leave them alone.

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      We sorry to hear about the issues you're facing with your TV. Please reach out to our customer service team at support@westinghouseelectronics.com or 800-701-0680 for assistance westinghouseelectronics

  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t connect to any Bluetooth device Worked for less than a year. 10.5 months. Absolute junk Also limited to apps you can download

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      We apologize for the inconvenience you have experienced with your Bluetooth device. We understand your frustration and we are here to assist you. Please contact our service center for assistance by 800-701-8060 westinghouseelectronics

  • Rated 1 out of 5 stars

    Came broken

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came broken. Do not buy the geeksquad, they will not be able to help you for the entire 1st year of the manufacture warranty

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Sorry to hear about your experience. Our support agent are here for assistance at 800-701-0680 if needed. westinghouseelectronics

  • Rated 5 out of 5 stars

    Nice Value Brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value TV. Good features and decent picture quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    55 inch not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted a month won’t turn on now.. and now I have to go thru the manufacture see wat the problem is

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      We sorry to hear about the issues you're facing with your TV. Please reach out to our customer service team at support@westinghouseelectronics.com or 800-701-0680 for assistance westinghouseelectronics

  • Rated 1 out of 5 stars

    Westinghouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this TV in june of last year and it alreafy messing up it has lines running across the screens

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Sorry to hear of your auto operating. Please reach out service center at 800-701-0680 for assistance. westinghouseelectronics

  • Rated 5 out of 5 stars

    Take two, they're small, lol

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good, I bought another, and the price was right.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Westinghouse tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PLEASE DO NOT BUT THIS PRODUCT. It has only been a month. They are refusing to fix it.

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      We apologize for any inconvenience this has caused. We recommend contacting our Westinghouse Electronics Support team directly at Support@westinghouseelectronics.com or by phone at 800-701-0680. westinghouseelectronics

  • Rated 3 out of 5 stars

    Its Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality goes up and down , suring prograns and comnercials

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Hi, Bella. We are sorry to hear about the issues you are having with your volume. Is there a sound bar connected to your TV? Or are you using a device such as Apple TV to watch your shows? Or is this strictly coming from the TV itself? We can definitely look into this further and try to find a solution. Please give us a call to 1-800-701-0680 or send an email to support@westinghouseeletcronics.com westinghouseelectronics

  • Rated 1 out of 5 stars

    55 Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was crack and broken I would never get anything delivered again

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Hi, MonteT. We are sorry to hear that your TV was delivered damaged. Since you just purchased this TV, Best Buy should be able to assist you and provide you with a replacement with no issues. If for some reason they are not able to assist you with this matter, please contact our upper management at techsupport@westinghouseelectronics.com westinghouseelectronics

  • Rated 3 out of 5 stars

    dmg mhgmlh,gs", "Lm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sdmfjdg jnsk'ng'nsek' anrjsk';me ;lzxd;fmaerp' h mdrg;m

    I would recommend this to a friend