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Customer reviews

Rating 4.4 out of 5 stars with 1734 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.5 out of 5 stars

  • Sound Quality

    Rating 3.6 out of 5 stars

  • Brightness

    Rating 3.9 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the 58" Class LED 4K UHD Smart Roku TV's picture quality, price, and easy setup. Many customers rave about the TV's excellent picture quality, calling it "good" and "the best 4k tv under budget." Customers also appreciate the TV's affordable price, with many stating that it is a "great TV for the price." The easy setup process is another highlight, with customers saying that it is "easy" and "quick."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,734 reviews
  • Rated 1 out of 5 stars

    Best Buy warranty’s are is less. Do NOT add.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy. I paid for a Geek Squad extended warranty. Installed by Geek Sqad. They said it would cover in home problems. It’s a 58” Westinghouse tv. The audio went bad. They refused to cover this as the tv “as too small.” I asked the installer to cover home repairs as the Westinghouse tv was 58”. They said it was not covered. When my audio went bad, they denied the claim as it was in home. I would advise you NOT to apply for an extended warranty. I means nothing!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Westinghouse 58" Roku TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less than two years. Screen now has lines across it horizontally and hot spot on the left side of the screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a total lost of money I just received it on Monday installed it on Tuesday and worked till early this morning today I got home from work and when I turned it on no image from it only voices coming out of the Tv and the screen completely black tried to contact Best Buy and no one answered I hope get a reach of them tomorrow when it arrived something appeared suspicious from the delivery guy that said if there’s an issue with it called then and they will sent someone for it that made my mind turn upside down now I know why

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this TV for a year and a half (which puts it past the manufacturer's warranty) and now the screen glitches quite a bit. It doesn't matter if we're on the home screen or watching a program, we get lots of glitches across the screen. So basically after a year and a half, it's time to buy a new TV.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don't care for this TV very much.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, I wouldn't recommend it to anyone. Sound quality sucks. Picture is just okay. I guess you get what you pay for. Lol

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not bad, but it does not look like 4K, the initial programming is somewhat annoying since it forces you to make a Roku account, I repeat, it forces you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a month since I bought the TV. Almost every time the TV volume doesn’t work. It requires the TV to be unplugged and plugged again for the volume to work. It’s very annoying and very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wish I could return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off the speakers aren’t loud at all even when turned up to 100 I also haven’t even had the tv for a full months and already the tv makes no sound at all or it makes sound just all scrambled and shaky sounding wish I had went with another brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought tv april 2020 now august 2020 something wrong with the speaker since april my tv ben mounted no accident noting and hardly use because its a room tv and my husband and i work alot so we hardly home i have a 2 year geek plan on it and i hope they could solve the problem but personally ill never bug this brand back all the other tv in my house ben working for years no problem and now the newest one damage in couple months no good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe upgrade your purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue past 90 days so I had to deal with Westinghouse directly. Even though they finally refunded me it was such a pain.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only lasted three months after manufacture warranty will not buy it again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drops offline all the time, terrible sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worse tv I have ever purchased. The sound is terrible and adjustments to sound do not work. There is no blue tooth and no way to add it. I called Westinghouse to ask for a reorg our different TV. They gave me the runaround but the net net was cash Best Buy so I’ll do that but I have no faith in them caring or fixing this situation

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kind of smart I good for watching only and has a built in Roku, but the problem is don’t have audio output going to my speaker!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware After One Year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv worked great until exactly one week after the manufactures warranty expired. Unfortunately, it began presenting with thick horizontal white lines across the left side of the screen. I would never ever purchase this brand again. If you do, I’d suggest buying an extended warranty because you’re gonna need it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    14 days and stopped working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk TV. I am stuck because old lady who paid to have carried in and mounted. Watch it maybe 3 to 4 hours in evening. Was fine last night at 10 today at 7 black screen. Today is last day to return but a tv should not break in 2 weeks hanging on wall. I don't have any way to get it down off wall, to car and store so just out 300.00 Guess when you buy cheap you truly get cheap.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    mr

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked for about 6 months with a few problems but then just quit

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is not great. Price is good and has nice features too.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flickers a lot nice visual menu but nothing more than a tv with a fire stick in it kinda bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible dialogue audio.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do Not buy this tv. Great price for its size, but when watching anything dialogue always tends to be very low and background noise extremely loud. It is really annoying trying to control the audio by manually lowering or increasing volume. There is no setting allowing to change and staying at regular stereo quality. Like they say, you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound/audio skips in and out. Not sure what more was expected from a sub $300 tv. Not impressed at all.

    No, I would not recommend this to a friend