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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 716 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the 65" Class LED 4K UHD Smart Roku TV's picture quality, praising its greatness. Many also appreciate its budget-friendly price, calling it a great purchase. The TV's large screen size is another positive aspect, with customers expressing their love for it. However, some customers have concerns about the volume, remote control, short lifespan, and occasional lagging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 716 reviews
  • Rated 1 out of 5 stars

    Don’t get this tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV regularly shorts out and the screen does not turn on. We have to unplug it and then plug it in again to reset it. At this point I’m terrified that one of these days it won’t turn back on at all and we’ll be stuck with an unreturnable dead tv we’ve only had two months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Want my money back

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for a bedroom and is not watched daily. It wasn’t 2 weeks and there was a white spot coming from the bottom left of the screen. Last week, less than 3 months from purchase, the RV only flickers when you try to turn it on. No picture. From a quick search online, this seems to be a pretty common issue...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a family Christmas gift however there were several pixels out in the middle of the screen. So upsetting for the price I paid.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned due to the picture quality. It isnt the best. I have an LG tv in my loving room that has better picture quality that is much better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    TV speakers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume and quality of sound is not great. I wish I knew this before buying the tv. Now I have to look for a sound system to have a better quality

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Inexpensive large television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's about what you should expect for the price. Television screen was actually cracked before removing it from the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the TV and when we installed it, the TV has the screen color broken. Only green colors. Best buy is imposible to get ahold of. Now I have a broken TV and no one is helping us.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It quit working after one night… We called and scheduled for them to come and pick it up and get a new one they never showed and then when we called them they said it could no longer be returned for a due bill that we would have to fight it… On my receipt it said we had till January 16… And this happened on 9 January so I am not happy at all!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely a waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv and returned it the very next day. Picture was horrible. No color hardly. Quality of tv is poor. Don’t waste your money buying this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Idk if you should buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop glitches....idk if you should buy. I'm not happy with product currently.

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Hello! I am sorry to hear that our product didn't meet your expectations. There could be a technical issue with one of the ports/cables. Please contact our customer support team at 1-800-701-0680 so we could help rectify this issue. If you are still within the store's warranty, you may exchange/return. westinghouseelectronics

  • Rated 1 out of 5 stars

    Tv suuuuucks

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase. After having for only 5 months it shut off never came back on. Took geek squad forever to answer and come repair it. Which btw I Bought brand new in box. Never will I waste my Money on Westinghouse ever again

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Hello! I am sorry that our product didn't meet your expectations and for all issues you are dealing with so far. Was Geek Squad able to to fix it? If not, please contact our upper management at techsupport@westinghouselectronics.com to receive further assistance. westinghouseelectronics

  • Rated 2 out of 5 stars

    Picture Quality is Poor

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are pea size spots through out the screen that stay white.

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Hello! I am sorry to hear that you are having issues with you product. Please contact our customer support team at 1-800-701-0680 and they will be able to further assist you with troubleshooting steps to help rectify this issue. westinghouseelectronics

  • Rated 1 out of 5 stars

    Didn't last long

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The t.v. w went out. It has a black screen but you can hear sound. It's only 2 1/2 years old. I've reset to factory hoping it was a setting issue. Disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in broken screen even if I called I knoe they wouldn’t have fixed it because looks like someone punched it didn’t even last a month I still have it and all of a sudden it blacked out after a couple of weeks had to purchase a different brand a TCL way way better the Westinghouse tv is garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Went out the first day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so disappointed with this purchase. I didn't have the TV a full 24 hours before the backlight went out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Westinghouse TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was terrible. It had sound issues. Best Buy deserves a five star rating. They couldn't have been more helpful. Return the Westinghouse TV and purchased a Samsung.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Roku 4K Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Westinghouse Roku Smart 4K TV for one month and 2 days and I now have a line going across my screen. I will never buy this Brand again . Crappy 4K Smart TV. Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Decreasing Quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned Westinghouse flat panels for over 10 years, never had any problems. I'm so glad I got the extended warranty on this one because in less than 1 year, the TV is dead. Extremely disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    lame, useless, powers off randomly, no warranty

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fails all the time shuts off no warranty help! evil. especially using hdmi inputs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barely bought this thing. Watched tv for 2 hours and the screen went blank and sound was on but no picture. Brand new. I’m ticked

    No, I would not recommend this to a friend