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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 716 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the 65" Class LED 4K UHD Smart Roku TV's picture quality, praising its greatness. Many also appreciate its budget-friendly price, calling it a great purchase. The TV's large screen size is another positive aspect, with customers expressing their love for it. However, some customers have concerns about the volume, remote control, short lifespan, and occasional lagging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 716 reviews
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad, bad VERY BAD TV VERY UNSATISFIED WITH TV. I will report this tv as one of the worst TV’s EVER!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Hi, Karla. I am sorry to hear that you are unhappy with our product and how it didn't meet your expectations. I would like to know further about the issue and assist you. Please contact us at techsupport@westinghouseelectronics.com and our upper management will contact you. westinghouseelectronics

  • Rated 1 out of 5 stars

    White line across screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Red dot and white line across the screen appeared 10 days after we purchased. Luckily I was able to return it as I was still within the 15 day return policy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A serious contender at a value price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been shopping 4K TVs since Christmas and pulled the trigger on this Westinghouse. Is it as crisp as the $799 LG or the $999 Samsung? (Yes) Is the color as vivid as the LG and Sharp? (Yes) The sound is lacking mid range & bass; but this is null with a sound bar. The smart TV features feel premium; I had no issues with the Hulu app (we use Hulu live plus). The tv itself has a razor thin Bezel and the panel is also very slim and light. We really like the matte screen as it doesn’t produce any glare when we have windows open. Overall I think this TV deserves 5 stars; worst case 4.5 stars If you have no sound bar in your setup and need to rely on the built in pictures. I would buy this TV again without question; if you have concerns about Westinghouse reliability you could always purchase a protection plan.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No sound for Netflix- had returned and the got new tv with no sound Netflix and Hulu

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Pleaser call our customer service line at (800) 701-0680. They will be able to help you with the issue. It sounds like a setting needs to be updated. westinghouseelectronics

  • Rated 1 out of 5 stars

    Buy another tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound went out the first month so decided to restart the whole thing. Worked fine until the other day when the sound just didn’t come back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in less a year, given the run around from both Best Buy and Westinghouse.

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Hello, Jeff. We are sorry to hear about the issues you are having with your product. Westinghouse Electronics only offers a 1-year warranty, however, our upper management would be more than happy to review your case. Please send an email to techsupport@westinghouseelectronics.com westinghouseelectronics

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv stopped working and it’s barely 2 years old, I will never purchase another Westinghouse tv

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Sound Poor TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound keeps going out for no reason. We have tried different options like resetting and turning off and on. Still goes out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv just shuts off n restarts. It ends episodes before it's over n go to the next episode. It acts really weird n crazy at times.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Received broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed too good to be true and it was. Had geek squad deliver it and when I opened the box the screen was broken. So disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen Broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen broke less than 48 hours after mounting. I could hear the sound but the screen was black.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad purchase, bad product!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality tv!! Slow system, shuts down and freezes often, bad quality sound... NOT RECOMMENDED!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality . Great price. Best value for money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Westinghouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does not work anymore. Black Screen no soun

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Hello! We are sorry to hear about the issues you are having! If you haven't contacted our customer support team, please do so at 1-800-701-0680. If you have, please contact our upper management at techsupport@westinghouseelectronics.com westinghouseelectronics

  • Rated 1 out of 5 stars

    Tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad TV ever don’t waste your money .... if I could give 0 I will

    No, I would not recommend this to a friend
    • Brand response from WestinghouseElectronics
      Posted .

      Hi Johanne! I am sorry to hear that you are dissatisfied with your product. We would like to know what's going on and further assist you with this issue. Please contact us techsupport@westinghouseelectronics.com westinghouseelectronics

  • Rated 1 out of 5 stars

    Spend your money on a better tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible buy. Buy a 65 inch for a little more and get way better quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was received broken after waiting weeks for delivery!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was broken when plugged in to watch. Unable to watch.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love this TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value amd price for the TV. Love that we can access the remote on our phones it made it easy for us not to worry about finding the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Westinghouse 65" for more than 3 years with absolutely no problems at all. It has great visual clarity for the price point, easily connects to my internet router, and just works like a charm!

    I would recommend this to a friend