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Customer Ratings & Reviews

Model:
BBAT27TC
SKU:
9886557
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Customer reviews

Rating 4.7 out of 5 stars with 952 reviews

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99%
would recommend
to a friend

Customers are saying

Customers praise the Audio Tower for its easy assembly, compact size, and stylish design. Many appreciate that it is space-saving and offers good value for the price. The cable management system is also well-received. However, a few customers mention some difficulty with the suction cups.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 952 reviews
  • Rated 3 out of 5 stars

    price was right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did have cracks but I repaired it (this item was a return)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is cool. It does everything i expected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good tower for small apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but pricey. Shelf is to narrow for a reciever.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Appearance, Sturdiness

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw it in the the store and bought it online. Delivered quickly. Very sturdy and nicely manufactured. The maker thoughtfully included 1 extra piece of every hardware item. 1 extra screw, 1 extra washer, etc. I wish other mfgrs would do this. Probably cost them an extra $1, but major customer bonus points - less support calls, less frustration when you drop that last screw and can't find it. Kudos to them. Also the instructors were online in video form which was nice as you could watch and pause. Easy to assemble, parts well labeled. An excellent choice. Looks great too, not cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Sturdiness
    Cons mentioned:
    Cable management

    Rated 5 out of 5 stars

    Great looking audio tower

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was desperate to find an audio tower that would look good in an older home's living room (gumwood trim, etc), have enough space for 4+ components, AND not break the bank. This tower met the challenge surprisingly well. It was easy to assemble, sturdy, looks great, and for ~$150 was a good buy. The ONLY potential issue I can see is that the cable management through the back post can get clogged quickly if you run everything through your receiver as I do. Pushing 4 HDMI cables along with speaker wire through the opening was a bit of a challenge.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Sturdiness

    Rated 5 out of 5 stars

    Perfect stand for my needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for audio components and even a TV on top. The frame work is light but sturdy, the glass shelves are most of the weight. Assembly is very easy.This is my third Whalen stand. I have always been impressed with them. Everything is always packed and in perfect condition. Parts are always marked well indicating front or this side up. The instructions are very clear and I have never had the parts not fit perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Sturdiness

    Rated 5 out of 5 stars

    Nice looking audio/tv stand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been searching for about a month for a decent quality, yet great priced stand to house my audio only equipment. I believe this to be a good deal. I put this together within an hour. It was a 2 night process, as I didn't have a lot of time to dedicate the first evening. Fit and finish appear to be good. It appears to lean a bit to the right, but I haven't made all final adjustments to the bottom adjustable legs and it could also be my carpeted floor. Overall I highly recommend this unit for the price. It looks very modern with the stained wood front side posts, the black metal frame and the very thick and sturdy glass shelves. You can't go wrong. I also had a 10% discount coupon to use so it covered the sales tax and a little bit more.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Sturdiness

    Rated 5 out of 5 stars

    Good looking rack

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for over a year now and still like it a lot. I also don't use it for the TV because it is wall-mounted, but three components fit perfectly, including a large A/V receiver. Like someone said before, the pictures don't do it justice. The color is a much deeper cherry and the wood is solid. It also went together easily and is quite sturdy. I'm thinking about getting another for the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Assembly, Sturdiness

    Rated 5 out of 5 stars

    Easy Assembly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cabinet! Wasn't thrilled about the look of it in the picture online. My husband brought it home and it sat in our garage (still in the box) for about a month. While he was out of town one week I decided to put it together to surprise him. It only took me an hour to get it out of the box, assemble it then clean it. Easy breezy! Once I had it put together I actually loved the look of the wood with the glass and the look was perfect for the room its in. Its very sturdy too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wood started to crack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it twice and had to returned.I really like the model, but the quality was inferior particularly the wooden part.

    No, I would not recommend this to a friend
    • Brand response from Whalen Product Expert
      Posted .

      Hello, We thank you for bringing this to our attention. We take pride in developing, manufacturing & packaging product which meets the high standards of BestBuy. All consumer experiences are shared with our Product Development and Quality Control Teams. If this is still an issue, we would like the opportunity to rectify the situation at your earliest convenience, please contact our Customer Service Department at 1-866-942-5362. Customer service will be able to provide replacement parts to get your dining set to your expectations. Our goal is to meet or exceed our consumers’ expectations and strive to continue to do so in the future .We regret to have lost your purchase. WhalenProductExpert

  • Rated 1 out of 5 stars

    Wrong parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item came with the wrong parts for the assembly.

    No, I would not recommend this to a friend
    • Brand response from Whalen Product Expert
      Posted .

      Hello. Thank you for bringing this to our attention. We are sorry to hear about your experience you had with our Audio Tower. We appreciate the time you took to provide your feedback, we will forward this feedback to our engineers for review . We would like the opportunity to rectify the situation at your earliest convenience, please contact our Customer Service Department line at 1-866-942-5362. We will assist you in getting out replacement parts, instead of having to pack it up and take it back to BestBuy. Thank you for purchasing Whalen Furniture! WhalenProductExpert

  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Very attractive, and good value for money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit goes together simply, and looks great once there. There is plenty of space for even the largest receivers, and the shelves seem plenty sturdy. There is one double-edged sword, however: there are lots of stickers labeling everything and telling you which directing the piece goes, however they are extremely difficult to take off, which is somewhat frustrating. Overall, however, a very nice piece of furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    A nice fit for my living room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space and design were considerations when I was looking for an audio rack. I found quite a few that didn't have a big footprint, but they looked pretty ugly. This has a simple, understated design and blends right in with the room's decor. The black glass shelves are pretty spacious, though the CD changer was a pretty tight fit. One great feature is the support pole in back, which has holes to hide cords in. Very clever design. This took some time to assemble, and there are stickers labeling the parts that are hard to get off. But all in all, a great value. I've been happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Size

    Rated 5 out of 5 stars

    great stand for a 32'' flatscreen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AFTER LOOKING AT MANY STANDS FOR OUR BEDROOM .WE COULD NOT FIND ONE THAT WAS TALL ENOUGH. WENT ON BEST BUYS SITE AND FOUND THIS STAND THAT IS THE PERFECT HEIGHT FOR WATCHING TV IN THE BEDROOM. IT LOOKS REALLY NICE AND BUILT WELL AND VERY EASY TO ASSEMBLE. I F ANYONE IS LOOKING FOR A TALLER STAND THIS IS THE ONE TO PURCHASE

    I would recommend this to a friend
  • Pros mentioned:
    Assembly

    Rated 5 out of 5 stars

    Good value and nice looking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an inexpensive option to relocate a new TV, DishNet reciever, DVD player, and Bose Lifestyle system. This component was reasonably priced and easy to assemble. It goes well in our family room and takes out the clutter of multiple components and wires. It doesn't take up a lot of space which is one of the reasons I bought this model.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a great unit. You do have to assemble it yourself but it's not difficult to do. The wood is a beautiful cherry and the class is dark, smoked glass which looks great with dark and/or silver componentry. The shelves are space apart nicely so it will fit all your components. All in all it's a great little unit for a great price!!

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Design, Size

    Rated 5 out of 5 stars

    Very nice cabinet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cabinet really looks nice.. Easy to assemble. It holds all my components for my tv.. It fits in a small area..

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Design

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a stand for our bedroom tv, a 32inch Panasonic. Needed a higher stand as we have a high king size bed. This stand was exactly what we needed. Very easy to assemble, stylish and made out of quality materials. Looks amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sturdiness
    Cons mentioned:
    Suction cups

    Rated 5 out of 5 stars

    Overall not a bad unit.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembly for the most part was easy. Good instructions, although us MEN don't need them. I wasn't impressed with the suction cups used to set the glass on. They were a bit difficult to get in and seem flimsy. It took me less than an hour to unpack and assemble. It goes quicker with a bigger allen wrench. Otherwise a good fit for my system and room. I would like to see one on casters.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Audio Tower

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great stand at a very reasonable price. I only use it for audio components because I mounted my television. The image on Best Buy doesn't do it justice. It looks a lot better in person.

    I would recommend this to a friend