Customer Ratings & Reviews
- Model:
- BBAVCD60-1BR
- SKU:
- 6252872
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers appreciate the quality, storage space, and generally attractive design of this TV cabinet, noting that it's suitable for larger TVs. However, some found the door installation challenging and reported minor alignment issues. Several customers also mentioned that the assembly process could be improved, with some suggesting better instructions. The weight of the cabinet was also noted as a potential issue for some users.
This summary was generated by AI based on customer reviews.
Stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Putting together the TV stand was easy but once I got to the third to the last part it was to long and wouldn’t fit so my TV stand is still not completely put together
I would recommend this to a friendBrand response from Supplier Product Expert
Posted .Hello BroLuo. Thank you for choosing our TV Cabinet. We regret any inconvenience during assembly and urge you to contact Customer Service at 1-866-942-5362 to obtain more information and assist you further. We hope to hear from you soon!
Tv stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, but the material is really cheap when putting together you have to be very careful or it will break.
No, I would not recommend this to a friendBrand response from Supplier Product Expert
Posted .We are sorry that you had some difficulty assembling the TV Cabinet. If you find that you need any part replaced, please call Customer Service at 1-866-942-5362.
Not Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom piece was warped and would not attach correctly!
No, I would not recommend this to a friendBrand response from Whalen Product Expert
Posted .Hello Michele! Thank you for purchasing our product. We are sorry to hear of your experience and apologize for any inconvenience; please contact our Customer Service department at 1-866-942-5362 to assist you with a replacement part. We hope to hear from you soon and improve your satisfaction with this purchase!
- Cons mentioned:Door installation
Bad TV Stand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the glass doors came broken. Very hard to build.
No, I would not recommend this to a friendBrand response from Supplier Product Expert
Posted .Hello Arli, thank you for choosing our product. We regret any inconvenience during assembly and we will be happy to help with the damaged part. Please contact Customer Service at 1-866-942-5362 to assist you; thank you again and we hope to hear from you soon and improve your satisfaction with this purchase.
- Cons mentioned:Instructions
Very poor quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv stand came with the incorrect instructions. Waited two days to be emailed the correct set. Particle board damages very easily. Be very careful putting together and or moving it.
No, I would not recommend this to a friendBrand response from Whalen Product Expert
Posted .Hello Adam! Thank you for purchasing our product. We are sorry to hear of your experience and apologize for the wait on receiving the correct set of instructions. We will share your feedback with our QA team for review and improvement of our products. If you need further assistance, please reach out to our customer service team at 1-866-942-5362; we hope to hear from you soon and be able to serve you better in the future!
Be prepared to make modifications to assembly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When assembling, on one of the last steps we discovered the pre drilled holes for the screws were about a half inch off, on the two side panels. We had to re-drill the screw holes and couldn't even use the pegs. If you buy this, be prepared to have to do make shift work.
No, I would not recommend this to a friendBrand response from Supplier Product Expert
Posted .We are sorry that you had difficulty with the assembly. If you find any defective parts, please call Customer Service at 1-866-942-5362.
for a tv stand. no instructions.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.who boxes up a tv stand and does not even put in the instructions!! after having to tear up the box just to get to the pieces , I later found out no instructions. how stupid is that. now I have to try to find instructions. would not but from Whalen furniture again.
No, I would not recommend this to a friendBrand response from Supplier Product Expert
Posted .We regret this inconvenience and thank you for taking the time to bring this to our attention. We will share it with our QC team for review. If you still need assistance, please contact Customer Service at 1-866-942-5362 to email you a copy. Thank you again and we hope to hear from you soon!
Solid stand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last step in assembly are glass doors. Hinges DON'T WORK. left doors off.
No, I would not recommend this to a friendBrand response from Whalen Product Expert
Posted .Hello Mack, thank you for choosing our TV cabinet; we regret to read about your experience with the door assembly and would like to assist you further. Please contact us at 1-866-942-5362 to obtain more information and rectify this issue. We hope to hear from you soon!
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hrriblr it came damaged and i tried reaching best buy after assembly I even took pictures but now its not eligible for returnesd, it was supposed to be new but it has weaars and damaged. For the price I paid I wish I could get refund or at least half back.
No, I would not recommend this to a friendBrand response from Supplier Product Expert
Posted .Hello Chizan23. We regret to read about your experience with our TV Cabinet and thank you for taking the time to bring this to our attention. Please contact Customer Service at 1-866-942-5362 to obtain more information and review your options. We thank you for choosing our product and hope to improve your experience real soon!
My rating would be zero, if that were possible.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having returned the first one of these(due to serious damage), I let myself be foolishly convinced to order another one. When I arrived at the store to pick it up, the cardboard carton it was in was damaged in multiple places. I immediately told them to keep it.
No, I would not recommend this to a friendBrand response from Whalen Product Expert
Posted .Hello Buddie! Thank you for choosing our product; we regret to read the unit was returned to the store as our Customer Service team (1-866-942-5362) can usually assist you with replacement of damaged parts to avoid the hassle of an exchange/return. We hope to be able to serve you better in the near future!
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice piece of furniture. Took about 11/2 hours to put together. BB men took it down the stairs for us.
I would recommend this to a friendDamaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in damaged and no recourse even though our local store has them. Simply wanted to change out damaged pieces curbside but got no cooperation. Very disappointed as a long time customer.
No, I would not recommend this to a friendBrand response from Whalen Product Expert
Posted .Hi John, thank you for choosing our product. We regret to read about your experience and apologize for any inconvenience. Please contact us at [email protected] to assist you with replacement parts. We hope to hear from you soon and improve your experience with this purchase.
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not assembled correctly. My delivery was rescheduled 4 times
I would recommend this to a friendBrand response from Supplier Product Expert
Posted .Hello RaymondL and thank you for choosing our product. We are sorry to read about your experience with the wrong assembly of our unit and urge you to contact the assembly services used for further assistance. If there are any questions about the process, be sure to contact our Customer Service team at 1-866-942-5362. We hope you get to enjoy this TV cabinet real soon!
Cheaply made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very flimsy for the price I want a refund and if I had a truck I would have already returned it
No, I would not recommend this to a friendBrand response from Whalen Product Expert
Posted .Hello and thank you for purchasing our product. We are sorry to hear we are not meeting your expectations and apologize for any inconvenience. Thank you for taking the time to provide your feedback and we hope to be able to serve you better in the future.
Stand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, when putting the item together a couple of pieces broke. Having trouble getting ahold of the company to get replacement parts
No, I would not recommend this to a friendBrand response from Supplier Product Expert
Posted .Hello and thank you for choosing our TV cabinet. We regret to read about your experience during assembly and apologize for any inconvenience. If this is still an issue, please contact customer service at 1-866-942-5362 to assist you further. We hope to improve your satisfaction with this purchase real soon.
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv media center was extremely easy to put together and very sturdy.
I would recommend this to a friendDescription of product is a lie....
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cabinet is listed as solid wood construction but is in fact compressed wood...
No, I would not recommend this to a friendBrand response from Whalen Product Expert
Posted .Hi Shannonaw, thank you for choosing our TV cabinet. We regret to read that the material is not meeting your expectation and we apologize for any inconvenience. We appreciate you bringing this to our attention; we will have it reviewed as soon as possible. Thank you again and we hope you are otherwise enjoying your TV console!
Cheap tv stand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for 350 and it was a huge waste of time. It’s poorly made just cheap
No, I would not recommend this to a friendBrand response from Whalen Product Expert
Posted .Hello and thank you for choosing our product. We regret to read that we did not meet your expectations and apologize for any inconvenience. Please contact us at 1-866-942-5362 to obtain more information and assist you further; we hope to hear from you soon!
- Pros mentioned:QualityCons mentioned:Depth
Nice when finally done
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product, took a long time to put together. Could be 2 inches deeper to allow for cords sticking out the back of PlayStation and bluray machine, cannot close doors unless you cut out the backing. But it looks nice and feels sturdy if you put it together right.
I would recommend this to a friend TERRIBLE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holes on wooden pieces don't like up for assembly! I almost had it fully assembled and holes didn't line up.
No, I would not recommend this to a friendBrand response from Supplier Product Expert
Posted .Hello ChadGamerDad and thank you for choosing our product. We are sorry to read about your experience during assembly and urge you to contact Customer Service at 1-866-942-5362 to assist you further, if this is still an issue. We hope you are already enjoying your TV Cabinet!