Customer Ratings & Reviews

Created a lot more space about my stove top and the features are great

It works great and people are always impressed by it when they come over.

I'm giving 2 stars due to the defective exhaust fan, and an extremely poor install/replacement service. Once this replacement/install is resolved, I will probably never order or ask Best Buy to install another appliance again. I ordered this whirlpool low profile microwave over a week ago, and then picked it up at Best Buy. I later ordered a service to have Best Buy (Geek Squad) install the microwave. The installer (Abdul) identified the defective motor during installation, took a video to document it, but apparently never reported it to Best Buy. The next day, I spoke w/ Best Buy support on Chat, and was told a replacement would be scheduled for this week (Today). The delivery team came today, but then told me they could only replace (pick up and return) but not uninstall and install the new one. The delivery team told me they don't even install microwaves, and left w/ the new microwave. This is a real disappointment. I now have to wait for the delivery team to return the new microwave to the warehouse later today. And then, I can call back to schedule another attempt at replacing/installing the original defective microwave.

I love that the keypad isn't visible unless you open the door

This unit is replacing a full size over the stove Microwave. The template/backplate helped a great deal for the install. The microwave works great and it is nice to see the stove controls without bending over. The only small disadvantage is the unit sticks out around just over 6 inches from the adjacent cupboards so those doors can only be opened just over half way.

We rarely used our over oven microwave and it came down too low. This design is fantastic. It allows you to have a much better view of the cooktop. The fan and light are upgrades to our older Samsung that we replaced. It installed easily, too. Would buy again.

Except for a short wait for the product, the delivery, installation and take away were all top rate!

we've been waiting for a low profile over the range microwave. we really like it.

It's hard to find a microwave this size (low-profile) to fit underneath low cabinets. This microwave fits perfectly and works very well. I love the different light brightness options as well as the soft sound it make when it's done cooking. The fans can be really loud, which is the only drawback.

I have had this for 2 years now. No problems to speak of. It heats and runs as expected. Easy to keep clean and saves me counter space since its above the stove. I would definitely recommend.

The first unit I got had an electrical problem inside and I had to wait 2 weeks for another one. Once I got it up and began to use it, I found that it works well, but it took some time to figure out how to start it because there is NO button marked as START. Also, there is No alarm sound when it is finished. It works but the planning of it's design could have been better.

If you need or want to replace a hood range with an overhead microwave and have very limited space between the stove and hood range then is microwave is perfect for you. It is compact and slender and will fit without having to reduce or change the overhead cabinet. It is also large enough to perform all of the needs required from a standard size overhead microwave.

Product functions as intended. Hood/ventilation function is better than expected. Door squeaks when opening. I'm a tall person and this low profile allows me to see the back of the cooktop without bending down. The larger sizes do not allow for this.

This microwave is such a space saver. It's low profile is perfect for over our stove top. And it still has plenty of room inside to warm up everything we need.

Easy to mount on the wall. Works fine. Easy to use.

So very slick and modern and very simple to use! I like it so far!!!!!

Perfect fit to replace an existing microwave that quit working. While not as tall as the old microwave, I have found that it heats everything that I need it for. Plus it provides me additional access to my range. I expect that the open servo will fail before too long but it is not needed.

We decided to get the low profile model to fit into our granite back splash.

Love the Microwave. Also came with a quick and clean and easy installation.

Awesome space saver and perfect size. We honestly never put anything in the microwave bigger than this accommodates so it’s perfect. Looks great and has a great light and fan for the cooktop. Very happy with our purchase, worth every dollar for the sleek look and space we gained.