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Customer Ratings & Reviews

Your price for this item is $619.99

Customer reviews

Rating 4.7 out of 5 stars with 225 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the compact size, sleek design, and ease of installation of this low-profile microwave. Many appreciate the added space it provides above the stove and the improved appearance of their kitchen. However, some find the sound of the cooking completion signal and the price to be drawbacks. The control panel's lack of backlighting was also noted as a minor inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Capacity, Overall performance
    Cons mentioned:
    Brightness

    Rated 5 out of 5 stars

    Low profile microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my new microwave! It works great abs even tho it is a low profile microwave it accommodates everything I need! When what your cooking finishes it make a pleasant chime sound! Just wish the light was a little brighter underneath! Shopped many stores for weeks and decided to look online at Best Buy to see what they had! I found exactly what I wanted with lowest price! I usually get good deals at Best Buy and this microwave was one of the best! Very pleased with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Brightness

    Rated 5 out of 5 stars

    Most Pleased with this Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am quite satisfied with my Whirlpool low profile microwave. It was bit more money that similar models however this model has keypads on the exterior compared to other models where you have to open the door to access the keypad. Also it has metal underside while other models had a plastic bottom which would be hard to keep clean. It is easy to use, very sleek looking, and looks like it is built in appliance. The only negative thus far is the exterior bottom light is not very bright. BB installers did a great job installing the microwave and 110 outlet.

    I would recommend this to a friend
  • Cons mentioned:
    Brightness

    Rated 2 out of 5 stars

    Stopped heating 20 days before membership ended

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked OK for nearly 2 years then stopped heating. Disappointing over-range light. Loud chime tones. Best features: push/pull door, no handle. Customer service chat took 40 min. 1-week wait for service. Best Buy Membership service charge $52.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Brightness

    Rated 2 out of 5 stars

    Piece of very overpriced junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with the quality. Door is ever so slightly mishung, the light is a dim bulb of a bad joke. To top it off the plate and roller have some issue that leads to the plate tilting off the rollers every time we use it. It's underpowered as a range hood too. Not a best buy at all. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Mememe, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand