Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $89.99
Clearance
The comparable value price is $349.99

Customer reviews

Rating 4.1 out of 5 stars with 682 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers praise the 1.6 Cu. Ft. Microwave with Sensor Cooking for its size, ease of use, quiet operation, and heating performance. Many appreciate its attractive design and find it easy to install. However, some users report issues with the door, button quality, and control panel durability over time. A few customers experienced problems with the keypad functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 682 reviews
  • Rated 1 out of 5 stars

    MWavebad

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work right out of the box, had to return for another manufactures model of similar size.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. Purchased the kit with it and fit perfectly. Very happy 6 months later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit, Easy to Use and Powerful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Unit, Easy to Use and Powerful, Looks Great and is Fingerprint Resistant!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I bought a new one and it won’t turn on

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same model which I bought about 15 Months ago It wont turn on

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Piper, we value your time and would like to look into the concerns with your microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great fit and look!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trim kit fit perfect for cabinet installation. Microwave works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed, Noise level

    Rated 5 out of 5 stars

    Recommend.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Heats quickly. Easy to use. Ready to go out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Perfect replacement for Whirlpool or JennAir mwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My JennAir microwave quit working, needed a replacement, this Whirlpool is an exact replacement save for two differences: logo on door and stainless steel outer case vs black painted case on Whirlpool (they are both made by Whirlpool). Case color doesn't matter since it is mounted in wall. So, for $650 less I replaced with this Whirlpool model. Perfect fit. Very quiet, much quieter than old JennAir it replaced. Same wattage and size. Turnatable works smoothly, and sensor cooking works nicely, doesn't overccok when reheating but don't have to guess on timing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good- Lasted 5 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family has used this microwave (not heavily) over the past 5 years and it has worked fine. The controls are easy and the design is elegant. We encountered an electrical issue with the controls which rendered the unit inoperable. I wouldn't say this is a one-and-done microwave (from our experience), but when its working its a great experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Whirlpool microwave - good workhorse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Nice medium size. Not too powerful but it's 1200W. Good for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Control panel

    Rated 5 out of 5 stars

    New Whirlpool Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Second microwave we've purchased thru Best Buy. The cover over the conrls does make noise when first turned on but doesn't affect porformance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good product, bad delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great. Bestbuy delivery smashed the box and dented the corner. It is a built in, so the damage was not noticeable after installation, and I did not want to waste time trying to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed, Size

    Rated 5 out of 5 stars

    Whirlpool microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size , heats well. This is our second Whirlpool microwave…

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall, but the door latch is odd. Easy to install

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Thomas Cramer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product however the buttons/ panel controls tend to not last long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for pricing.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Does what it need too. Good for the price. Fits our previous trim kit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked well to replace a similar model

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace same model but this is the newer version. I liked the finish on the original version a bit better but was happy I could find this one because it fits inside the cabinets where the old one sat. Overall it will do and we are happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    M. Arnold

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this only since October and it's already got glitches. The sensor for the door sometimes thinks the door isn't closed and the mechanism that reverses the rotation gets hung up and makes a grinding noise and the food item gets jolted so that it's no longer centered. The guarantee requires me to pay the costs to ship it to their repair site. Best Buy should handle this service (sending it back). But, it's quieter than my previous MW

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Ugh12. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Keypad

    Rated 2 out of 5 stars

    Failing after 3 years of use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3.5 years of use, the unit needs to be replaced. The keypad does not function 100% of the time. Some keys are usable, while others are not. This changes daily. The button to open the door has become increasingly difficult to use. We either need to press the button very hard or try multiple times to open. The biggest positive of this microwave is the end of timer sounds. It doesn’t not continuously chime like many obnoxious timers. This was a great unit, but unhappy to replace after 3 years given our kitchen is designed for this specific trim kit.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Matt. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to use. Fits in our designed space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, delivered to door in excellent condition

    I would recommend this to a friend