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Customer reviews

Rating 4.1 out of 5 stars with 683 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers praise the 1.6 Cu. Ft. Microwave with Sensor Cooking for its size, ease of use, quiet operation, and heating performance. Many appreciate its attractive design and find it easy to install. However, some users report issues with the door, button quality, and control panel durability over time. A few customers experienced problems with the keypad functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 683 reviews
  • Rated 5 out of 5 stars

    JennAir quality at 1/3 the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Identical to the JennAir we previously owned, but at one third the price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great replacement for our 15 yr old microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly in our cabinet space. The trim kit looks good also.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Way good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Really quiet compared to our old microwave. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Built-in microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice built-in microwave to compliment your other Whirlpool appliances

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Whirlpool - 1.6 Cu. Ft. Full-Size Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool microwave performs over and above; exceeds expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Exact replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this microwave on the Best Buy website on sale and an exact replacement for my 5 yr old overhead microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Whirlpool microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this microwave and the ease of using it. First Whirlpool microwave but I love whirlpool products and have great luck with them lasting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Rc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven is easy to program and works well. Has good looks with the trim kit we purchased separately. We paid to have the unit installed. They came early, took the old unit and the installer was out in 20 minutes. Very happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing an 18 year old Whirlpool. This stainless is really nice. Key pad has a functional layout that is easy to read. This unit is super quiet and cooks perfectly. A great looking and functional unit.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Decent Microwave to “Rent” for $100/year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased our home, this model was installed above the built-in Whirlpool oven. Unfortunately, after a year, the magnetron lit the mica shield on fire, so we had to remove the microwave. Not knowing how the previous homeowners may have mistreated the unit, we purchased an identical one from BestBuy so it would simply pop into the existing trim. Fast forward three years. The time display is now starting to lose segments. Pretty much makes the clock/timer useless, so now we have a $300 popcorn popper. Really? LEDs are so reliable that this should be the last thing one expects to fail. But, from the other reviewers here, this is not an uncommon problem. And, like the other users say, no service parts. It is weird how many “microwave control boards” one can find on whirlpool parts.com, but none for this unit. So, unless you are one to purchase BB extended warranties, plan on shelling out $300 every three years for this model. And no, Whirlpool, please do not reply about going to your facebook page. Not everyone is a lemming.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Craig, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 4 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave and a good price point. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace an existing microwave and found an exact match.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced Old Unit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this microwave does what it is suppose to do. It fits into the cabinet opening perfectly. The only negative I have about the unit is it only beeps once when it is done heating up. A previous microwave I had would beep every 30 seconds until you opened the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the same model we previously had, because it was affordable & fit in the built in shelf. Everything works fine so far.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Microwave oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Have been able to decrease the cooking times on all our favorite foods. Door latch had stuck and was difficult to use at first, but has since loosened up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had Whirlpool last 25 years hope this one too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Whirlpool Microwave lasted 25 years and had to replace it because the door latch gave up. The door latch on this one is stiffer to open, but probably will get better with use. The new sensor modes compared to my old one are a great improvement. It is a little louder in operation, but for the money it is still a good unit.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awsome Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice, does a lot more than my old microwave. I love the karger suze aksi,

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New to whirlpool product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Reliable at this point. Haven’t had any issues. Cooks well and is somewhat quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works great. We love it, never realize how much we depend on a microwave.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Door Sticks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got it to match our other appliances. It works and looks great but the door opening button is not great and sticks at times. Seems like it could break after only a couple of months.

    No, I would not recommend this to a friend