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Customer Ratings & Reviews

Your price for this item is $223.99
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The comparable value price is $279.99

Customer reviews

Rating 4.1 out of 5 stars with 682 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers praise the 1.6 Cu. Ft. Microwave with Sensor Cooking for its size, ease of use, quiet operation, and heating performance. Many appreciate its attractive design and find it easy to install. However, some users report issues with the door, button quality, and control panel durability over time. A few customers experienced problems with the keypad functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 682 reviews
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent equipment and services recomended to my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is well worth the money and will last a lifetime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect fit for space needed. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks awesome and works fantastic.!!

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Returned it after 3 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned this microwave after only having it for a few weeks. The door started to give us trouble within days and after a few weeks the door wouldn’t open without repeatedly pushing the button.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Kayla, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    CarolLackey

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turn table wobbles. Replaced a 20 year old Whirlpool with this one. The 20 year old one works much better. I'm quite disappointed to say the least.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey CarolorJackLonpond, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a house and was a little disappointed I couldn’t use an above the stove microwave. I found this Whirlpool countertop one and it was perfect! Perfexct size and powerful!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great buy for you if you need a durable microwave.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tech Was Wrong!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was great, however, the tech who came to my house to assist in selecting the right size was terrible. His measurements were wrong. The microwave trim kit was the wrong size.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Wrong, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 2 out of 5 stars

    Poor service by BestBuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I encountered 2 issues: 1) Best Buy delivered a defective product to me. Not at happy with Best Buy 2) This microwave lasted for 2 years

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey NGoyal, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Poorly made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've always thought Whirlpool made a great product, but not any longer. We took the microwave out of the box and pushed the button to open the door and couldn't believe how cheaply made it was. The door won't open without using a lot of pressure pushing the button in repeatedly. We returned it and bought an LG that we are very happy with.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. Very simple to use would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    yen yang

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for price cheaply made. Not as good as original in appearance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy Best Buy protection and bad microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The panel has gone out. I purchased several appliances from Best Buy that day and purchased warranties on all of them. Somehow, the warranty on THIS appliance never got registered. And of course, the panel has stopped working. Now, I can't get a Best Buy repair. What a HASSLE!!!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Badnuke, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microwave Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Wife loves the looks and performance..That is what is important//making the wife happy..I like it too..

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Great basic microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful, basic microwave. We don't cook in it, so it is perfect for heating up food evenly and efficiently.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No sense of urgency from Rep. Appear impossible to get what I’m attempting to purchase. Received original item damaged from warehouse, returned same with zero update on replacement. “Component shortages” offered as reason for constant delay.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Same as Jen Air

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the same exact microwave as a Jen Air at $500 less cost. Unfortunately the interior disintegrated, so wouldn't recommend.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey fanatic6711, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Needed to replace the old Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no major issues. The microwave is silent and works well. The touch pad is simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Straight forward function and reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a compromise to replace the second Kitchen Aide microwave that had convection oven feature that broke down. Not real happy about that as we take care of our appliances. Second time in four years. This Whirlpool seems to be straight forward in function and reliability. Only annoying thing is that you can not disable the beep that occurs when the timer has completed. Seems like an easy addition to feature set.

    I would recommend this to a friend