Customer Ratings & Reviews
- Model:
- WMH31017HS
- SKU:
- 5900311
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 1.7 Cu. Ft. Over-the-Range Microwave for its ease of use, performance, and reasonable price. Many find the size superior to other models and praise its simple installation and attractive appearance. However, some customers have noted issues with the interior light, turntable functionality, limited features, and susceptibility to fingerprints, while others have reported problems with the door mechanism.
This summary was generated by AI based on customer reviews.
No Sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit but stopped making sounds when you push the buttons
No, I would not recommend this to a friendOpen vents on the top
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware there are open vents in the top and things can be dropped in to them very easily
No, I would not recommend this to a friendNot enough stainless steel
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not all sides are stainless, but I like the price.
I would recommend this to a friendWhirlpool Micro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic microwave...does what a microwave should do.
I would recommend this to a friendWouldn’t recommend doesn’t last past 1.5 years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought less than two years ago and it’s not working all ready and started having door problems after 6 months
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
It’s ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t get that hot when reheating at 100 percent
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Lasted 16 months.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave no longer heats food. The door began buzzing about two weeks ago, then it stopped heating. The microwave comes on, the glass plate spins, it just does not heat. I am very excited about buying and installing an appliance to replace one I bought and installed a little more than a year ago.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Brandon, we value your time and would like to look into the concerns with your Microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
replacement for my old GE.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item would n to fit because of backsplash. Had to return and order new GHE
I would recommend this to a friendIt is a difficult to run more steps than a cheap v
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like very difficult to use. It is very difficult to operate.
No, I would not recommend this to a friendWhirlpool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is loud and operates adequate for a microwave.
No, I would not recommend this to a friendKitchen Appliance
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to switch back to Whirlpool. Tried about brand, but product didn't last. We love the style and service we have received from Whirlpool products.
I would recommend this to a friendWas going to buy better but not in stock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it supposed to do not the best on the market but was in stock
I would recommend this to a friendIt's okay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new microwaves take a lot longer to get things hot
No, I would not recommend this to a friendInconsistent cooking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why, but if you try to cook two items, one after the other, expect problems. The first time, things cook as expected. When you put the second item in, it's as if the microwave is magically only at 25% power. Never had this issue before with any other microwaves.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey BestBuySux, we value your time and would like to look into the concerns with your Microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Fan does not work from the very beginning
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up the microwave at the beginning of May, installed it but did not use until mid Jun. Immediately found the fan did not work. Since 15 days had passed so I could not return or exchange it at BestBuy. Scheduled a service with whirlpool, a person came and said the fan was indeed broken, but he did not bring any spare part for the repair. Now I am waiting for the new fan to come. Have waited for over one week. Not sure when it can finally work.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Weiwei, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Microwave not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience bought the mircowave on 04-06-23. Not working correctly, Whirpool tried fixing it, instead of getting a new microwave. Because I think this is a lemon, they are coming to a second service call. Please replace my microwave
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, BerthaGonzalez. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Spacious for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Began making noise 2 weeks after installation. Currently working.
I would recommend this to a friend- Cons mentioned:Door
Damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it few weeks and the door fell off. Of it. I cannot get it to stay. Doesn’t seem to be good manufacturing.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Teewee, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Open Box - Complete Failure by Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT buy open box items from Best Buy. After purchasing one in "excellent" condition, it was missing parts and Best Buy refused to provide the part or any way to rectify the issue (i.e. gift card). Very poor customer service experience.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. We’re looking forward to hearing from you.
Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but really wish stainless steel appliances had less black on them.
I would recommend this to a friend