Customer Ratings & Reviews
- Model:
- WMH31017HS
- SKU:
- 5900311
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 1.7 Cu. Ft. Over-the-Range Microwave for its ease of use, performance, and reasonable price. Many find the size superior to other models and praise its simple installation and attractive appearance. However, some customers have noted issues with the interior light, turntable functionality, limited features, and susceptibility to fingerprints, while others have reported problems with the door mechanism.
This summary was generated by AI based on customer reviews.
Not what I expected
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The turn table makes all kind of noises when micro wave cooking and venting dose not work well.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Lenny, we value your time and would like to look into the concerns with your Microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Nice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with this Whirlpool microwave. Controls are easy to read
I would recommend this to a friendKey pad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible instruction operators manual. Buttons on key pad hard to understand and read. No start button visible, poor instructions on how to set clock.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi Sergeant, thank you for your review. We would like the opportunity to speak with you further about your concerns. Please email your name, address, phone number, model/serial number and a brief description of your concerns to [email protected].
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know what to do because this microwave makes a loud noise that it should not make. I have already taken a day off for the delivery and installation and need someone to call and help me in this situation.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product have multifuntions perfect to kitchens
I would recommend this to a friendBeware of installation time frame vs return time.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't buy from Best Buy again. Measured extensively and microwave still did not fit because of brackets which was revealed to me by Best Buy installation team. Too bad the first available installation date was one day aftter the returnable time frame. Thanks for nothing and this microwave i have sitting on my floor.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Nothappy, Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Good unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit for the price with clear panel settings.
I would recommend this to a friendDisappointing Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I tried to exchange this microwave for something less than 1000K voltage you refused to assist me. For that, I will not return to best buy
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance with exchanges. We hope this helps.
My microwave installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I pay an annual membership fee to take care of installation of my purchases and get my tech support needs taken care of however the Bestbuy staff has failed to meet their end of service, continuously over the years.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello AvidehS! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Damaged microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When installers removed product from box it had major damage to top left corner, and dents in facing of door. product was installed any way and had to reschedule appointment for new unit. During 2nd visit team was not prepared to remove damaged unit, thus I removed so i would not have to schedule 3rd appointment.
I would recommend this to a friend- Pros mentioned:Overall performance
Returned due to wrong size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to be returned. Wrong size. Unable to give review. But looked nice
I would recommend this to a friend Works well for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Dishes get sometimes too hot to touch after a short period of time. Baked potato and popcorn settings are great. Worth the purchase.
I would recommend this to a friendWhirlpool not what it used to be
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a direct replacement for the last one that failed after 14 months, just out of warranty. Never seen a microwave fail until now.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey AGPank, we value your time and would like to look into the concerns with your Microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Microwave has bad quality,
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks like this product has and manufacture issue with the magnetron.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
rarely used, burnt out in 3 months.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rarely used, burnt out in 3 months. Sounded like an electrical transformer was overloading. Then completely died.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, RichardM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Terrible and breaks down constantly.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap and the controls became hard to operate in a few months. Horrible experience with alll Samsung appliances. They make the best TVs and the worst appliances.
No, I would not recommend this to a friendBad choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big for space allowed. Loud and noisy. Not recommended
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Jean. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Reduced total tech benefits
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was shocked at the delivery install price for total tech members. I returned the unit and purchased elsewhere.
I would recommend this to a friendWhirlpool Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This particular item had damaged that's why I had to returned it back.
No, I would not recommend this to a friend- Pros mentioned:Price
Works well so far
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great, good unit for the money. I would recommend as a good unit.
I would recommend this to a friend