Customer Ratings & Reviews
- Model:
- WMH31017HS
- SKU:
- 5900311
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 1.7 Cu. Ft. Over-the-Range Microwave for its ease of use, performance, and reasonable price. Many find the size superior to other models and praise its simple installation and attractive appearance. However, some customers have noted issues with the interior light, turntable functionality, limited features, and susceptibility to fingerprints, while others have reported problems with the door mechanism.
This summary was generated by AI based on customer reviews.
Best buy. Never again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not operate after installing i had to contact whirlpool myself for help to get replacement. Will never use best buy again
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Verypoorbusinbess, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Never Another Whirlpool
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave only 2 years old and already gone bad. Vent is very subpar, and the 'door' notification is extremely annoying.
No, I would not recommend this to a friendWatch out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.came defective from the factory and had to be shipped back. It took two week to get replacement
No, I would not recommend this to a friendI hate best buy installation
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im sure this is a good microwave... it just didnt fit in the space that the measurement guy said it would. My fault for trusting someone else's measurements.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unable to use due to installation issues that created further issues, as of yet unresolved
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello auntmaggiep! We are terribly sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
We are still waiting on the product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have already waited a month and it will be at least another month until the product ships. Don’t realize how much you use a microwave until you don’t have one. ☹️
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We are very sorry for the inconvenience you have experienced. If you have any questions or concerns regarding the appliance please reach out to the dealer.
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My microwave was dented up at the top left corner was already put up so it is too much to take down. Not happy wrecked my brand kitchen in my brand new house.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Microwave, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
swapped out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I swapped out this appliance because I had a defective gasket on the stove, the fridge seal was bad as well, my fridge review was for another appliance. Didn't want to chance something else going wrong
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Patty, thank you for the review. Please reach out to us if you have any further questions or concerns.
Disappointed.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than 2 years. Only used by 3 adults. It's predecessor was much better
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey MammaG, we value your time and would like to look into the concerns with your Microwave. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Microwave good while it lasted but not log
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped cooking just at 1 ,1/2 years Very disappointed
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Abby5, we value your time and would like to look into the concerns with your microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
No install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still in the box where the people left it that dropped it off over a month ago
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello ToYo! We are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
OPEN THE BOX IN THE STORE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Whirlpool product, but Best Buy delivered a GE and won't take it back because I didn't open the box and realize THEY made a mistake.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.During install discovered undisclosed problems making it not worth the small discount. Buyer beware with open box purchases.
No, I would not recommend this to a friendStopped working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whirlpool microwave quit working after 2 weeks.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Unhappy, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
- Pros mentioned:Overall performance
Great Value And The Installation Was Super Easy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to replace our old microwave. The installation was well worth the price. These guys were pros, removed and hauled away the old one, installed this new one all under 10 minutes! That even included a walk through of the functions. Very happy customer!
I would recommend this to a friend Came dented
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't even say how good it is because it was sent to me twice and dented up, so It had to be returned.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .HI Applegal, we value your time and would like to look into the concerns with your microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to install this longer than normal microwave only to have mounting clips fall into the machine. Nightmare scenario do not buy
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Lisa, we value your time and would like to look into the concerns with your Microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave has lots of space. Mine started making a weird clicking noise and shutting off. It still works after another try.
No, I would not recommend this to a friendNone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door makes too much noise when opening or closing.
I would recommend this to a friendA damaged product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product quit working on the second day. No good
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi Jones, we apologize for the problem with the Microwave. We would be glad to look into the problem with you directly. We ask that you email us at [email protected] with the model and serial number as well as your contact information. We also ask that you provide us with a brief description of the problem. Thank you for the review!