Customer Ratings & Reviews
- Model:
- WMH31017HS
- SKU:
- 5900311
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, price, size, and installation of the 1.7 Cu. Ft. Over-the-Range Microwave. Many also appreciate its performance, appearance, and heating capabilities, noting that it looks great and is quiet. However, some customers mentioned concerns about the interior light, limited features, turntable operation, and fingerprint smudging on the surface. A few also reported issues with the door.
This summary was generated by AI based on customer reviews.
Poor Quality Control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not one to write poor reviews. I would rather commend companies/workers for solid work than anything else. That being said, this microwave was a nightmare from the start. After doing my due diligence, I went with this Whirlpool to replace a GE Advantium from 2001 (22-years of solid use!). We have other Whirlpool products, so I was fine going with them. When it come to mounting the microwave, the real problems began. I am a bit of a handyman, so I knew mounting wouldn't be an issue. I couldnt had been more wrong! The mounting nut (inside the microwave) came loose from its bracket and I was stuck with a microwave that was half mounted with loose pieces inside. I had to use a hack saw to saw the attached bolt off just to dismount the microwave. I was not thrilled with getting metal shards all over the kitchen or near the magnetron. After unscrewing the cover, I witnessed the incredibly poor quality control of this microwave. Poor mounting nuts led to this failure, and it cost me a ton of time, money at the hardware store and frustration. To make matters worse, I paid $333 for this microwave (Aug 15) and its now $230 (Aug 27). I feel likeI got jipped in more ways than one.
No, I would not recommend this to a friendIt's Big! A bit to big for my taste but it will be
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit works and is fine it's just bigger and clunkier than I had expected. Simple straightforward user interface.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, sturdy and a great product so far. Whirlpool does good appliances
I would recommend this to a friendGood price and nice microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing that i didn’t like about this microwave is that is too big.
I would recommend this to a friendWhirlpool microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase… microwave does take a little while to heat up certain things but other than that it is quiet and works well so far.
I would recommend this to a friendGood looks and functional!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completes the whole Whirlpool set with beauty and functionality!
I would recommend this to a friendSleek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item to match my stove. Looks great!
I would recommend this to a friendAnother Great Best Buy Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, powerful fan! Love it! Happy Wife, Happy Life!
I would recommend this to a friendPerfect Microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Whirlpool microwave is highly rated and does it all! Matches everything in my kitchen too!
I would recommend this to a friendOver the range microwave install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was early than appointed time and fast
I would recommend this to a friendReplacement for my old one!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whirlpool is a very reliable brand... love the style...
I would recommend this to a friendBeautiful stainless microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a perfect fit above the range microwave. Easy to clean.
I would recommend this to a friendLooks & works great!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. It heats food at least 25% faster than our prior one did. We love it.
I would recommend this to a friend- Pros mentioned:Size
Its a microwave alright
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room for any type of food. Reliable and sleek.
I would recommend this to a friend Dented
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dented. Best Buy or whirlpool not offering didcount
No, I would not recommend this to a friendDon’t buy open box
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open box that was sold as “very good” condition. It actually had a bad dent that went unnoticed until installing and the fan makes a loud noise as the it is broken internally.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Love this microwave so much. My mom love the fingerprint proof surface.
I would recommend this to a friendJust what I needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was a little tough but the product is just what I needed and good quality
I would recommend this to a friendWhirlpool microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The black looks great. It’s fits perfect over the stove we bought from Best Buy as well. Went with all black whirlpool. Great product.
I would recommend this to a friendBrand new and not working properly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New microwave is not working properly! The last digit is not functioning!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.