Customer Ratings & Reviews

Easy install,great product,easy to use....a++++++++

Does what the old microwave did and more. Exceeded our expectations .

Great microwave. Replaced previous model from same brand and this one is much quieter

Had an 13 year old whirlpool this fit in the same spot perfectly. Only this the function lights is blue instead of green. And wish it was off white color - light almond, custard,I think 'Bisque' that is it, same color as old one. Everything else is great. My I made it vent out - working perfectly, used 3 by 10 heating duct for exhaust

Love my new Microwave. Oven is large & spacious & white inside for easy cleaning.

Great look. Sleek style. Built much better than my last GE microwave.

I like whirlpool products so i might be a little biased. It works well. Its the same model as my old one, just newer and a different color. Looks nice in my kitchen.

It is much deeper than my old one so I had to rework a cabinet door to get it to close. It heats very fast. We are still trying to get used to the settings. I wish they gave us a template in the box instead of on the box to install it (you have to cut it out).

The microwave works fine - purchased in April 2025. This review is for the installers (XPS Global is the company name) and Best Buy customer service. The installers caused significant damage to my kitchen cabinetry when they forcefully jammed the new microwave into the space (and I measured several times to ensure fit before buying) and they broke the trim on an upper cabinet. They slapped some putty on it and called it “good” (and proceeded to blame the builder of my 8-year old house that they shouldn’t have added cabinet trim!). I was BEYOND upset because I later found they didn’t even install the microwave straight AND also split the wood on the interior of the cabinet frame. Went to the store, they just gave me the CS number to file a claim because I paid for a 3-year warranty. I filed the claim in February, but no one has called/emailed me. I have called back multiple times and the CS people keep saying “We’re backlogged but we’ll escalate this and someone will contact you in 24-48 hours”. It’s been nearly two months since the installation and I need this repaired so I can sell my house. Meanwhile, I’m still making payments on this microwave. I will NEVER allow those installers back in my house again after what they did and fully believe they need to be held accountable! My cabinet guy that I used in the past was ready to fix the damage, but of course Best Buy said they won’t reimburse me unless I get it fixed through their claim process. Absolutely bonkers since they haven’t done ANYTHING for months to move this claim along. Buyer beware, Best Buy does not care one bit about making things right and fixing the damage caused by the people they hire. They just care about taking your hard-earned money.

It matches the rest of my kitchen. I like how easy it is to use.

Very heavy duty and large enough to cook even large dishes. Light underneath and all the normal quick settings.

Very satisfied had this brand before and stuck with it. The only difference on the left and right side, the indentations stick out a little farther than my cupboards other than that works good.

It definitely needs light up buttons at night and also it takes too long to enter the time. Not enough quick speed number settings. Also potatoe settings is not that user friendly, I liked my GE much better.

Microwave. What more needs said? It's not fancy. It's basic, works well and vents the stove underneath sufficiently. Read the specs if you have questions.

We love this microwave. Nothing too fancy and not too expensive. Does what it’s supposed to do. Just wish it came in the black chrome. But it looks great in our kitchen regardless of the color.

it was a great experience shopping at best buy for the quality or the products nd service.

Works fine, used a similar model microwave before and this one works exactly as expected. Haven't used the automatic cook modes yet.

I purchased this newer version of the same model for easier installation. Love the fingerprint resistant stainless steel but they were both 1000 watts and yet this newer model require more time to heat items to the same temperture. That doesn’t make sense.

Excellent microwave that you can buy. I will recommend to my friendships and family.

Very happy with purchase, works great and just the right size.