Customer Ratings & Reviews
- Model:
- WMH31017FS
- SKU:
- 5441300
Rating by feature
- Quality
Rating 3.5 out of 5 stars
- Value
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the ease of use, attractive price, and convenient size of the 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate the efficient installation process and quiet operation, along with its stylish design and good performance. Positive feedback also mentions the microwave's heating speed and useful features. However, some customers reported issues with the door latch and minor cosmetic damage upon arrival.
This summary was generated by AI based on customer reviews.
Whirlpool Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is not working around 1 year ago. No hot and no defrost. It is difficult for us to instal a new one we are Seniors.
No, I would not recommend this to a friendSo upset!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The back of it was dented and was hard to install. They sent another one, but it was the wrong color. Still waiting for my microwave!!!...
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Giampapa, thank you for the review. If you should have any addition questions or concerns please call our Customer Service at 1-800-253-1301 Monday-Friday between 8am-8pm EST.
Not thrilled.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not pleased with simplicity of this unit. It does not many of the functions that my 8 year old unit had
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .keith, It is through customer feedback that we are able to correct, and make changes to, our products in respect to their quality and overall design. Whirlpool understands that valued customers, like you, are why we are in business. We have forwarded a copy of your concerns to the appropriate departments for review in future design consideration. We sincerely regret the inconvenience you experienced.
exhaust fan and display board
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Display board is black on black making it very hard to see numbers and settings on display. Exhaust fan not powerful enough to push stam and indoor air to the outside vent compared to similar product from other brands
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. Thank you
This the second one in just 3/4 years.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We normally use our microwave just for a basic operations but my first one "survived" at most for 3/4 years. Now I have a new ones praying to still alive for at least 5.
No, I would not recommend this to a friendthree service calls first year
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door switch failed three times first year then whirlpool replaced the unit. So frustrating. Current until been ok last 18 months
No, I would not recommend this to a friendDoor indicator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The open door open indicator stays on so we cannot use the microwave.
No, I would not recommend this to a friendBuy Elsewhere
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The actual product works fine at first but I would caution buyers NOT to have Best Buy install. My stove and microwave set for both improperly installed and have both failed within 4 years-unacceptable to say the least.
No, I would not recommend this to a friend