Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2105 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the 1.7 Cu. Ft. Over-the-Range Microwave for its ease of use, performance, and reasonable price. Many find the size superior to other models and praise its simple installation and attractive appearance. However, some customers have noted issues with the interior light, turntable functionality, limited features, and susceptibility to fingerprints, while others have reported problems with the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,105 reviews
  • Cons mentioned:
    Light

    Rated 4 out of 5 stars

    Whirlpool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is good but it has about three flaws of design: 1) the light is placed too much on the back, which other people wrote about; 2) the handle is too thick/bulky/massive for the model (why did it need it like that?); 3) the panel 'buttons' are too small, I need to press them ay least twice to make them work. My previous microwave, same brand worked superbly for 17 years. I wonder how long the current one will last.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches other appliances very well. Great size and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a microwave. Works well, looks good. I love it !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE this microwave!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave! Love the sleek new look and the ease of use. Highly recommend this model! Another great Whirlpool product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good functionality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had only a couple months but so far all working ok. Install was easy. Stove light could be brighter. Manual could have been written with more detail, especially on the added sensor feature. Double shelf is nice feature but rarely use and removable rack needs to be stored elsewhere rather than with the microwave which is how it should have been made. I’m sure we will forget about where we stored it soon! Install was easy. Glad I didn’t use Bestbuy install. Had the dishwasher installed myself as their installers won’t do any custom installs and are tied to one methodology by their management. I gave them one star but Bestbuy seems not to want to post that review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect for our needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs. Heats faster than the one it replaced. easy to clean. nice appearance

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    It Works!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for one I already had. Workhorse. Easy to operate. Had to replace due to a fire. Wanted to replace with exactly the same.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Made popcorn turned out great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and very easy to use nice size for larger dishes love the one touch 30 second feature so far nothing to complain about

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great microwave!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the microwave and ease of use. Haven’t had the chance to use the second tier rack, so it’s kinda a pain in the butt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Micro

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Microwave Oven, good appearance and good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool OTR microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave! The sensor cooking works very well and the unit is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool black stainless steel micro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger inside than most others and has a stainless look inside. So many selections, plus exhaust levels and light choices. Would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Whirlpool Microwave over the stove.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have a functioning microwave back. Install went quickly and efficiently. Installers were friendly and helpful. Whirlpool appliance much the same as the Kenmore being replaced. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    79 Transam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. And it matches my other non whirlpool appliances very well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new microwave. Very spacious and nice looking

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Efficient Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use microwave. Quiet and efficient. Fairly easy to install with another person.

    I would recommend this to a friend
  • Cons mentioned:
    Light

    Rated 4 out of 5 stars

    Needs more light underneath to shine on the stove.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the buttons not being backlit and not crazy about the single light help underneath, needs more light.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Whirlpool Over-the-Range Microwave. It is easy to use, and there is a rack within the microwave so I can warm up two things simultaneously. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with this purchase !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave -- it looks and works great. Only issue to be aware of, particularly if you are replacing an older OTR microwave, is that the bracket for this at the bottom of the back of the unit (unlike older units where the bracket was attached to the top back wall and had side arms.) This was a bit of any issue for me because the mounting bracket had to be mounted on my marble back splash (not a problem, but needed an installer with a masonary drill bit.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying new microwave, easy to use and like the light over the stove.

    I would recommend this to a friend