Customer Ratings & Reviews
- Model:
- WMMS3130RS
- SKU:
- 6590539
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 1.7 Cu. Ft. Over-the-Range Microwave with 1000-Watts Cooking Power for its overall performance, ease of use, and cooking power. Many find its design appealing and appreciate its perfect size. However, some customers have expressed concerns about the door quality.
This summary was generated by AI based on customer reviews.
0 customer services
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service of best buy is poor person who is helping is not wantvto work just time passing
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.
Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.
We hope this helps you get things sorted out quickly!
Horrible experience waiting on replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience ! I paid on my own for the installation and the microwave didnt work. Bestbuy said will replace it but not install it ! Terrible hope they replace it and the replacement work as the double installation cost is more than the microwave itself!
No, I would not recommend this to a friend- Cons mentioned:Door
The product wase broke
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I take 2 units and both are broke on the door , the store get me other ones and are broke too .
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
New Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok takes a while to heat up something depends on what it is.
No, I would not recommend this to a friendTerrible Venting Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted to like this microwave, but unfortunately, the vent design is terrible and mostly useless. It's throughput is awful and barely pulls any air through the bottom vent. In comparison to our previous microwave hood combo, this is a major step down.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We sincerely regret to learn of your concern and the negative experience you encountered. As a manufacturer, we produce a diverse range of models with various features and accessory designs to accommodate the varied requirements of our customers. We apologize if a specific operating characteristic or feature has proven unsatisfactory and for any resulting inconvenience. We greatly appreciate you providing this valuable feedback.
Damaged
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This arrived dented and was only noticeable once you removed all the protective plastic and packaging. Really a shame since you remove that after you put in all the work to install it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Fan did not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a beautiful microwave! Very sleek! After installing everything, fan mode on High did not work. What a bummer! I’ve Tried every step from guideline and still did not work. FYI make sure to test product before installing! I just got lucky and got a faulty one!
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Open Box microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the appliance was open box, it was listed in excellent condition. Upon opening, I found out there is no hardware, no filter and no microwave glass plate. This should have been checked before selling online.
No, I would not recommend this to a friendReplacing defective microwave with brand new one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product not working properly. Press numbers on panel especially number four button , no response. Sometimes no response on entire panal. product defective. Was told we willreceive new microwave.
No, I would not recommend this to a friendWhirlpool microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this item twice and the molding came off i wouldn’t purchase it again
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook at https://tinyurl.com/Whirlpool-Facebook or Instagram at https://tinyurl.com/Whirlpool-Instagram so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
- Pros mentioned:Design, Ease of use, Overall performance
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek design and easy to use. Looks great over the range.
I would recommend this to a friend - Pros mentioned:Design, Size
Good Mircrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very big size, and elegant style. There is a strong fan and bright light with the microwave. So exciting.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Great value great price great microwave!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so happy with my new whirlpool microwave. It’s so easy to use and does everything I need to do!
I would recommend this to a friend Works great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for the one in the home when I bought it new. Lots of buttons and settings that are new to me. It does a good job at the basics. It probably does a good job at other things but I haven't tried them yet. So far, so good!
I would recommend this to a friendWave review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. Like the blue inside . The set up people were very good
I would recommend this to a friendWhirlpool microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The light reflects down on the back elements, not the front ones where I usually cook. The black interior is difficult to see spilled food. Otherwise OK so far.
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this microwave, and it has quickly become an essential part of my daily routine. From the moment I set it up, I was impressed by how user-friendly and efficient it is.
I would recommend this to a friendBUT IT!! It's worth it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is absolutely what I wanted and needed. It's a updated version of the microwave we have had for 10 years. I love how elegant it looks and the inside being grey is a plus!
I would recommend this to a friendGreat product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptic at first since I was used to a different brand but unit came out to be even better. Thank you!
I would recommend this to a friendGreat Microwave Replacement for over the range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great overhead microwave but mounting instructions a bit hard to understand. Measurements for mounting slightly off based on past microwave. Works great and is powerful.
I would recommend this to a friend