Customer Ratings & Reviews
- Model:
- WMH31017FW
- SKU:
- 5441414
Rating by feature
- Quality
Rating 3.5 out of 5 stars
- Value
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the ease of use, attractive price, and convenient size of the 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate the efficient installation process and quiet operation, along with its stylish design and good performance. Positive feedback also mentions the microwave's heating speed and useful features. However, some customers reported issues with the door latch and minor cosmetic damage upon arrival.
This summary was generated by AI based on customer reviews.
excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent.........................................
I would recommend this to a friendgreat for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.can't complain. necessary features. good wattage .
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working excellent..................................
I would recommend this to a friendGreat Item.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is great. More than what I expected.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its cooks fast and big in the inside easy to clean
I would recommend this to a friendthank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.thank you, all is great , everything is wonderful!
I would recommend this to a friendOkay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We don't use a microwave very often in our household, but 18 year old microwave needed to be replaced. Size of the microwave is what attracted us first. However, we should have read reviews as it is quiet loud when it cooks.
No, I would not recommend this to a friendGreat appliance but dented.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This really is a great microwave but it came damaged. There’s a large dent in the top which you can’t see when it’s installed but it’s still there. I wrote to customer service about it and got no response at all.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Indy:
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
I look forward to your reply.
Thank you,
Whirlpool® Social Media Relations
Nice features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has nice features but functions very loud like the fan is constantly on probably the loudest microwave I've owned
No, I would not recommend this to a friendNothing fancy, but works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My other microwave that died lasted me 5 years. I only use it to re-heat or defrost, so for a basic microwave, it works fine. It does however makes a louder noise when it's on than my other one did.
No, I would not recommend this to a friendexhaust fan and display board
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Display board is black on black making it very hard to see numbers and settings on display. Exhaust fan not powerful enough to push stam and indoor air to the outside vent compared to similar product from other brands
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. Thank you
Good basic microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job. One feature missing is a programmable surface light. Boa game changer but a simple value added feature which is absent.
I would recommend this to a friendgood price for a new microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have used it for a week. It is a little loud and the light underneath the microwave could be brighter. It works fine so far.
I would recommend this to a friendbig microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bougth this online was to bigfor my kitchen but the price was good unfourtunate i need to return the microwave
I would recommend this to a friendNice edition to my stove.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great but metal is very cheap and thin. I guess everything is made cheap these days.
I would recommend this to a friendWas dented upon arrival
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived with a big dent so I paid for a new micro and received a damaged one
No, I would not recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new stainless steel shines brightly and it's very efficient
I would recommend this to a friendNot overly excited
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They could not get the one I ordered, settled for their pick.
No, I would not recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A microwave should last you, at a minimum, for five years. This microwave started having problems in year 1. It constantly displays the "door" alert and will not function even though the door is tightly secured. It went from happening occasionally, to now, the microwave is barely useable. I have done some research and I didn't just get a one-off dud - this is a problem many customers complain about and Whirlpool is not helpful. It is a safety concern - because WHEN the microwave does work - sometimes it does so with the door open. These microwaves should be recalled and everyone should get a new, safe and functioning replacement.
No, I would not recommend this to a friend- Cons mentioned:Door
Utter trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave had quirks since the day we got it and after 2 years of ownership it was broken. It just keeps saying “door” and won’t work despite the door being closed.
No, I would not recommend this to a friend