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Your price for this item is $584.99

Customer reviews

Rating 4.5 out of 5 stars with 511 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 511 reviews
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cooking, Design, Features

    Rated 5 out of 5 stars

    Looks Cool, Works Great

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    Posted .
    Owned for 3 weeks when reviewed.

    We've only had this OTR Microwave for a month, but so far, all is well. It is incredibly quiet when running...quieter than any other microwave I've ever heard!! This unit replace a high-end Samsung that died after about 8 years....which itself was a replacement to an earlier high-end Whirlpool, that was a service nightmare. We are hoping that Whirlpool learned a lot in the last 8 years, and have built a much more reliable unit. So far, along with being quiet, it cooks quickly and accurately (specifically with the sense capability). We've also noticed its defrost feature is extremely good. We tossed in a pound and a half of totally frozen ground turkey (defrost\meat\by weight), and it came out perfectly defrosted, with no partially cooked/brown edges, which is typical in this scenario. We've used the convection feature a few times, and it performed as it should. After doing a lot of research on similar products, this Whirlpool is in a class by itself. Pretty much every other make/model that we reviewed did not have all of the features of this model (just finding one with convection is tough, these days), or was smaller in size (others maxing out at 1.7 Cu Ft.). Along with all of the cooking features on this microwave, one of the huge draws for us was the clean, no handle front. Although this model may be a bit two square in design for some people, it fits perfectly with our Dacor range, which has totally straight lines as well. ...and no, I did not get paid for this review.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave ever I had before

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    Posted .

    This microwave is perfect ! I do not need a oven because I cook the food with this Whirlpool-1,9 Cu. Ft. Convection Microwave You need to have !

    I would recommend this to a friend
  • Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Very disappointed.

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    Posted .

    I can understand why this microwave gets good reviews because the features are great but after only 2 yrs the plastic started to deteriorate and left the panel door vulnerable to moisture from cooking to enter the control panel which caused it to malfunction. We had a repair person out that said we had to replace the door which was almost as much as we paid for the it. Best Buy would not stand by this product because we didn't purchase the extended warranty so decided to purchase a whole new one that will not match the stove but won't pay for a product that doesn't last longer than 2 yrs!

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Cindy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Does everything I need to do in one appliance.

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    Posted .
    Owned for 1 month when reviewed.

    I love how this looks in my kitchen. It does everything and is super quiet.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Convection, Ease of use

    Rated 5 out of 5 stars

    So Far, So Good

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    Posted .
    Owned for 3 weeks when reviewed.

    So far, so good, I am enjoying this convection microwave. This is my second convection microwave. This one is much quieter, and the exhaust works even better. I love that it sends me a notification to my Apple Watch that lets me know when the cycle is complete as I can’t hear the microwave from other rooms like the previous model. The interior is easier to clean, and I love the steam function. The steaming basket was an accessory that came with the microwave. My favorite thing to cook using the convection oven and microwave simultaneously are sweet potatoes. They turn out well carmelized and sugary sweet after an hour. My only peeve is to do multi step cooking is not as intuitive as my previous model which only required the same one button being pressed. However, the plus side to this new system is that I can add a third stage which I couldn’t do before.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Convection, Ease of use

    Rated 5 out of 5 stars

    Cinnamon rolls in microwave/convection

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    Posted .
    Owned for 1 month when reviewed.

    Our family is enjoying this microwave and also the convenience of the convection. We made some cinnamon rolls on a plate that were perfect and we didn’t have to use the stove and just a plate that was simple to clean. I like that it does not have a handle, last microwave we had the door handle broke.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    Cons mentioned:
    Door, Material, Price

    Rated 1 out of 5 stars

    Door broke

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    Posted .
    Owned for 1 year when reviewed.

    After year and a half door broke with plastic pieces falling off of inside of the door. We can not use the Microwave since keypad errors out now and Microwave is sensing that door is open even when it is closed. Whrilpool was adamant about sending a service man for just diagnosis, which most definitely cost half the price of new door for just looking at it. Door itself is half the price of the microwave (you do the math). I am baffled by the cheap parts used in this product and whirlpool is not standing behind there product. It only came with 1 year limited manufacture warranty and I guess microwave is useless after little over an year. I advice everyone to either get extended warranty from Best buy for this product or stay away from Whirlpool.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi RedBird, we're very sorry to hear about the problem with the Microwave as well as for the inconvenience of a repair. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    Owned for 1.5 years when reviewed.

    I purchased this to replace the microwave that came with my house when it went bad. I opted for the convection microwave instead of a regular over the stove one because of the amount of power needed for small things compared to using my oven. This thing works great. A little on the hard side when first figuring out all the options. I do not have it connected to the wifi and probably never will. This microwave is great for steaming veggies with the enclosed steamer. Kids love how their brocolli turns out. Using the convection side of the oven does great for making garlic bread and toasting sandwiches. Overall, a good investment if you need to replace your microwave!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Best idea ever oven and microwave

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    Posted .
    Owned for 1.5 years when reviewed.

    Love this convection microwave, everyone this is a must have and a space saver. It cooks like a oven and microwave when needed . This well help save you kitchen space, time, flavor and help lower your electric cost because you will not need your big oven all the time. It also helps when you are make a big dinner and need that extra oven. We use it all the time so picture is a little dirty from cooking. Not the double rack it’s big enough to cook 2 dishes

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful whirlpool

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    Posted .
    Owned for 3 weeks when reviewed.

    Best microwave I have ever seen. So smart and quite operation.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great Microwave.

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    |
    Posted .
    Owned for 3 weeks when reviewed.

    We very pleased with this microwave. Very quiet and so many features.

    Features

    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice microwave

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    Posted .

    Love the look which was my favorite part. Loved the idea of sensor cooking and remote control and with Alexa. But will say the setup of the WiFi was a real pain and it isn’t very functional. I cant Do much with it since some options are greeted out and the sensor cooking burned my popcorn but it worked on potatoes.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Upscale and savvy

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    |
    Posted .

    Great looking works great have not tried the romote feature yet

    I would recommend this to a friend
  • Features

    Performance
    5 out of 5
     
     
     
     
     
    Cook Settings
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Ultimate in convenience

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    Posted .
    Owned for 1 month when reviewed.

    Out of all of our new kitchen purchases, this is the best of it. The convection option for our commonly cooked kid foods/snacks is a time and energy saver compared to the oven. However, approaching and going above 400F it seems to struggle to reach temp as it takes far longer to get from 350-425 than it did from 0-350. Even though you’re losing time to an actual oven at that point, you’re probably still using quite a bit less energy. On top of that the microwave functions are great great and cook or reheat food far better than the one it replaced for us. The only real downside is that the smart functions don’t work at all. From the time of purchase to this review, the iOS app is absolutely incapable of setting it up and connecting it to my network. I don’t consider this much of an issue as that’s not why I purchased it, however seeing so many other reviews where once it has been connected to a network it becomes non functional, this is probably a good thing.

    Features

    Performance
    5 out of 5
     
     
     
     
     
    Cook Settings
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Performance
    4 out of 5
     
     
     
     
     
    Cook Settings
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great oven

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    Posted .
    Owned for 3 weeks when reviewed.

    Great microwave and pretty good convection oven. Don’t expect big convection performance, but it is adequate. The cooking sensor features work really well. I didn’t think I’d use the WiFi feature, but it turns out to be quite handy. The oven and fan are very quiet, We’re using this in a motor home and Best Buy installed it. I highly recommend it.

    Features

    Performance
    4 out of 5
     
     
     
     
     
    Cook Settings
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Performance
    5 out of 5
     
     
     
     
     
    Cook Settings
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Would buy again

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    Posted .
    Owned for 1.5 years when reviewed.

    Super pleased with this purchase. This was a replacement for my whirlpool. This has a wonderful design, especially when using the convection oven rack. I would buy this again in a heartbeat. We use the convection options a ton.

    Features

    Performance
    5 out of 5
     
     
     
     
     
    Cook Settings
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Performance
    5 out of 5
     
     
     
     
     
    Cook Settings
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Feature packed microwave

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    Posted .
    Owned for 1 month when reviewed.

    Definetly need 2 people to install but otherwise pretty straight forward. Never had such a nice microwave the features are amazing. The butter melting/softening setting is perfect for baking , the microwave feature works well have yet to use the convection part. The venting system is stronger yet more quiet than my older Frigidaire. Looks are 10/10

    Features

    Performance
    5 out of 5
     
     
     
     
     
    Cook Settings
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Performance
    5 out of 5
     
     
     
     
     
    Cook Settings
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Good microwave oven

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    Posted .
    Owned for 1 month when reviewed.

    So far we are enjoying this appliance. It is hands down better than the GE oven that was replaced. However, it was damaged either before installation or during installation. I have been promised a replacement.

    Features

    Performance
    5 out of 5
     
     
     
     
     
    Cook Settings
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Performance
    5 out of 5
     
     
     
     
     
    Cook Settings
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Glad we bought this microwave.

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    Posted .
    Owned for 1 month when reviewed.

    Plenty of microwave power to heat a lot quicker than our previous microwave. The convection oven is easy to use and also very efficient. Nice large cavity for whatever needs cooking. Highly recommend.

    Features

    Performance
    5 out of 5
     
     
     
     
     
    Cook Settings
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Performance
    5 out of 5
     
     
     
     
     
    Cook Settings
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    On time, courteous just great service

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    Posted .
    Owned for 2 months when reviewed.

    The two gentlemen did a great job delivering the Micro/Convection Oven The Removed the old one, installed the new and made sure it worked. Picked up all packing material, except for the new oven wouldn't know they were ever here.

    Features

    Performance
    5 out of 5
     
     
     
     
     
    Cook Settings
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend

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