Customer Ratings & Reviews

Our family is enjoying this microwave and also the convenience of the convection. We made some cinnamon rolls on a plate that were perfect and we didn’t have to use the stove and just a plate that was simple to clean. I like that it does not have a handle, last microwave we had the door handle broke.

We've only had this OTR Microwave for a month, but so far, all is well. It is incredibly quiet when running...quieter than any other microwave I've ever heard!! This unit replace a high-end Samsung that died after about 8 years....which itself was a replacement to an earlier high-end Whirlpool, that was a service nightmare. We are hoping that Whirlpool learned a lot in the last 8 years, and have built a much more reliable unit. So far, along with being quiet, it cooks quickly and accurately (specifically with the sense capability). We've also noticed its defrost feature is extremely good. We tossed in a pound and a half of totally frozen ground turkey (defrost\meat\by weight), and it came out perfectly defrosted, with no partially cooked/brown edges, which is typical in this scenario. We've used the convection feature a few times, and it performed as it should. After doing a lot of research on similar products, this Whirlpool is in a class by itself. Pretty much every other make/model that we reviewed did not have all of the features of this model (just finding one with convection is tough, these days), or was smaller in size (others maxing out at 1.7 Cu Ft.). Along with all of the cooking features on this microwave, one of the huge draws for us was the clean, no handle front. Although this model may be a bit two square in design for some people, it fits perfectly with our Dacor range, which has totally straight lines as well. ...and no, I did not get paid for this review.

After year and a half door broke with plastic pieces falling off of inside of the door. We can not use the Microwave since keypad errors out now and Microwave is sensing that door is open even when it is closed. Whrilpool was adamant about sending a service man for just diagnosis, which most definitely cost half the price of new door for just looking at it. Door itself is half the price of the microwave (you do the math). I am baffled by the cheap parts used in this product and whirlpool is not standing behind there product. It only came with 1 year limited manufacture warranty and I guess microwave is useless after little over an year. I advice everyone to either get extended warranty from Best buy for this product or stay away from Whirlpool.

I purchased this to replace the microwave that came with my house when it went bad. I opted for the convection microwave instead of a regular over the stove one because of the amount of power needed for small things compared to using my oven. This thing works great. A little on the hard side when first figuring out all the options. I do not have it connected to the wifi and probably never will. This microwave is great for steaming veggies with the enclosed steamer. Kids love how their brocolli turns out. Using the convection side of the oven does great for making garlic bread and toasting sandwiches. Overall, a good investment if you need to replace your microwave!

So far, so good, I am enjoying this convection microwave. This is my second convection microwave. This one is much quieter, and the exhaust works even better. I love that it sends me a notification to my Apple Watch that lets me know when the cycle is complete as I can’t hear the microwave from other rooms like the previous model. The interior is easier to clean, and I love the steam function. The steaming basket was an accessory that came with the microwave. My favorite thing to cook using the convection oven and microwave simultaneously are sweet potatoes. They turn out well carmelized and sugary sweet after an hour. My only peeve is to do multi step cooking is not as intuitive as my previous model which only required the same one button being pressed. However, the plus side to this new system is that I can add a third stage which I couldn’t do before.

I love how this looks in my kitchen. It does everything and is super quiet.

Great looking works great have not tried the romote feature yet

Love the look which was my favorite part. Loved the idea of sensor cooking and remote control and with Alexa. But will say the setup of the WiFi was a real pain and it isn’t very functional. I cant Do much with it since some options are greeted out and the sensor cooking burned my popcorn but it worked on potatoes.

Love this convection microwave, everyone this is a must have and a space saver. It cooks like a oven and microwave when needed . This well help save you kitchen space, time, flavor and help lower your electric cost because you will not need your big oven all the time. It also helps when you are make a big dinner and need that extra oven. We use it all the time so picture is a little dirty from cooking. Not the double rack it’s big enough to cook 2 dishes

We very pleased with this microwave. Very quiet and so many features.

This Microwave is awesome , has many more features than I could ever have imagined.

I can understand why this microwave gets good reviews because the features are great but after only 2 yrs the plastic started to deteriorate and left the panel door vulnerable to moisture from cooking to enter the control panel which caused it to malfunction. We had a repair person out that said we had to replace the door which was almost as much as we paid for the it. Best Buy would not stand by this product because we didn't purchase the extended warranty so decided to purchase a whole new one that will not match the stove but won't pay for a product that doesn't last longer than 2 yrs!

Best microwave I have ever seen. So smart and quite operation.

This microwave is perfect ! I do not need a oven because I cook the food with this Whirlpool-1,9 Cu. Ft. Convection Microwave You need to have !

This does normal microwave stuff just fine. The convection oven feature is very underrated- it really allows you to have all of the utility of a second oven without the expensive option to have a double range. It preheats very quickly too, which often has me preferring to use it over my range stove. There are a couple of quirks to be aware of: 1) the buttons a little hard to press/unresponsive if you don’t hit them in just the right spot. I’ve never had to even worry about this in a microwave before. 2) it’s sometimes annoying that many of the buttons are not illuminated until you press the button to do so. 3) the under counter light and light in the microwave are not led/bright white. They are very yellowish and dim compared to most new microwaves. I may try and swap out the bulbs for led based ones.

This microwave offered everything I was looking for at a fabulous price. Its has a large inside with a shelf and its a convection, It also can be programmed from my phone. We installed it and it was simple. It does everything from reheat to cook to crisp and bake food. It is simple to operate. I cant say enough how much I love this microwave and the smart decision to purchase it. It was the helpful associate at best buy that showed it to us, it wasnt even one I was considering but so very happy we bought it.

Microwave is easy to use. Wifi seemed silly but it actually is very useful. It is tricky to get set up. Use both the manual and online documentation. Online has more information. Features are great. Cooks food evenly and its auto sensing is pretty smart. Its deep. Read how it installs before you buy it. Its vent comes out the top and not the top front. If you have deep cabinets they will block it. I chose to modify my cabinet instead because the microwave is worth it. Buttons work fine. Read instructions. They work like a touch screen. Convection works but its a new realm and so practice is to be expected.

Our other microwave took a crap after 10 years and after calling around we would have spent more money paying for someone to figure out what was wrong, have to order parts and then pay labor so we decided to just get a new one. This one had higher cfms than our last vent hood so that was a plus. I liked the fact that the display does not appear until you touch it and that there is not handle to open microwave sticking out. The microwave fit into the space seamlessly and my husband was able to use same mounting brackets, etc. with a bit of adjustment. This microwave is quieter than my 10 y.o. one and so far I really like it. We only use it to reheat items, not so much for cooking, but this came with a convection oven option. For the holidays I think this will be good to have with all of the dishes being prepared.

I bought this less for the "Smart" functions and more for the style and cooking settings. I've been researching over the range microwaves for awhile, and decided on this unit for a few reasons. 1. Convection Cooking - I was looking to replace my counter top toaster oven, and this does a phenomenal job of cooking food you'd normally put in a toaster over. Pizza, Chicken Strips, Fries, etc. It does VERY well, and the food is perfectly crispy. I'll be honest, I have yet to try a "tater tot hotdish" (that's a casserole for the non-Minnesotans) in this beast, but I am eager to see how it turns out! 2. Ease of Use - Menus are straightforward, and the presets for different types of foods are spot on. Want to reheat 2 slices of pizza? There's a setting for that. How about soup? Yup. It also has sensors to indicate when your food is at the desired temperature, and they work surprisingly well. Ever cook soup in the microwave only to have it be too cold, too hot or not even in temp? Not in this microwave. My soup always comes out at the perfect temperature... It's magical. 3. Internal space - This thing is BIG, and that's mostly a good thing. There's a lot of internal space to cook multiple items, and the racking is awesome. You can have two items on different levels and the microwave cooks them perfectly. 4. Connected Home/Smart - I was a little skeptical of these features, and how useful they'd be. Turns out, it is useful, and you can control time settings, food types and monitor the status of a bigger job (longer cooking time items) from around the house, which is nice. I'll be honest, it's not a feature I use often, but it's nice to have just in case. I will say it hangs a bit lower than the previous GE unit we had previously, but not in such a way that it looks bad, or impedes the use of the stove below. Mounting/hanging was very simple, and the bracket is sturdy as you'd expect. The included templates are helpful to show where holes int he cabinets above should be drilled. I'd recommend to anyone looking for a decently-priced microwave for above-range placement that cooks perfectly nearly every time.

Call me ambitious, but the very first thing I made in this is a whole 14 lb turkey using convective work 30% microwave. It literally took less than 2 hrs. I say that because I was I the middle is something and didn't take it out until 2:05 min. Was golden brown, but a tad bit dry. But, all in all was impressed. Never have used a convective oven before. So far, glad I got this one. Looks terrific in my kitchen!